Customer Ratings & Reviews

I bought my stove and microwave at Best Buy not because of the price but because because of the employers that worked, there are so wonderful easy to talk to and give you ideas if you need any and that’s why I became also a member cause I like their product and I like the people the store everything about it I don’t need to recommend anybody to go to Best, because people know Best Buy already is well known and well respected by what I will recommend is that you keep on getting your needs your goods at Best Buy you don’t need to look any other place else

I was interested in purchasing a laptop to replace the previous laptop that I purchased from Best Buy. Both experiences were exceptional. In these days when people do not have a clue how to treat a customer, Best Buy did a wonderful job. They acknowledged me as a customer, asked if I need help and allowed me time to make a decision.

Very convenient, especially if you get caught up and busy and you don’t make it to your return date and time it’s always good and we lose a lot of stress knowing you get extended return dates

So far it has been nice, but I also am annoyed that I had to pay a fee to receive the best price available with free returns. I feel swindled. This is a service that used to be expected with loyalty to purchasing from companies that pledge to take care of their customers. Now these memberships are just telling their customers that they’ll only seemingly make a bad situation right IF and only if you pay the $50 membership. It’s just a money grab. I won’t be paying for this after this year. I only signed up for it because i believe the profit would decrease in price within 60 days of purchase. This used to be a given with good quality customer service, now you have to buy your way into a club, so it’s only for those who have the extra funds sitting around to afford it. If you can afford it, then you get no customer service and no backing. That’s a crap message to send to your typical customer who buy one big purchase per year.

Definitely get the Best Buy Card!! Never worry about purchase receipts! Everything is stored on your account! Great deals. Great warranty services. Definitely pays off when you have teenagers that need new electronics every month!

Best Buy Plus isn’t just a subscription — it’s a true VIP experience for anyone who values quality, comfort, and smart shopping. Since becoming a Best Buy Plus member, I’ve discovered a whole new level of service. Every purchase now comes with not just a discount, but the feeling that I’m truly being taken care of. Free and fast shipping is a huge bonus, especially when ordering larger electronics or home appliances. There’s no need to wait in lines, hunt for coupons, or rely on seasonal sales — with this membership, the savings are instant and available on the products I actually want. I’ve already upgraded my home appliances, bought electronics for work, and treated my family to meaningful gifts — all while saving hundreds of dollars. What really impressed me is the exclusive access to special deals that regular shoppers don’t even see. It feels like a private sale, just for members. I also want to give a shout-out to Best Buy’s customer service — professional, fast, and always ready to help. Every question is handled quickly and clearly, without stress or long waiting times. Best Buy Plus isn’t just smart — it’s convenient, rewarding, and genuinely enjoyable. I’d recommend this membership to anyone who shops for tech and wants the best deals while saving time and money. With Best Buy Plus, you’re always one step ahead!

Great membership honestly. I bought my membership for my computer. Just updated all the drivers took out the foam from inside, ensured all cables were plugged up correctly and ran better than expected. Now if anything were to happen for the next year Ill feel good about taking it back. I would 100% recommend this purchase to anyone.

The membership is easy and convenient to have. Instead of 30 day you get 60 for returns. If you see an item you purchased within your time frame on sale you can call to get the sale price without having to go to the store. Your items are also insured.

There's plenty of perks sought out for in a BestBuy membership including general discounts, oddly enough open box discounts which can be cool, free trials like Youtube Premium for those who haven't tried it, occasionally free gifts like Discord Nitro for new users with purchase, extended return times/warranties and free shipping is always nice. I honestly only joined the membership in hopes of getting a better placement in purchasing an NVIDIA 50 series graphics card on launch date or around that time: "Early access to hard-to-find products. As a Plus member, get a jump on high-demand products.". Alas, it did not help me here. Nonetheless, if you're a Tech Enthusiast or looking to supply your home with a nice variety of electronics or appliances, I would still recommend giving a shot at a BestBuy membership.

I haven't had the opportunity to really see the benefits of the membership come through, but I feel that the plus is worth it for the 60 day return window alone! It definitely helps add some peace of mind, especially for the holidays.

A must when purchasing expensive appliances! Geek Squad all the way!

Very good card Easy ready and availablen n o problem with them ever!

I was very undecided to be able to acquire since I am one of those who think about saving in everything that can be, but what a benefit would I bring a membership here if I was just going to buy a television and I did not know until when I would buy technology again, so I thought about what I want it, but I will use it, but after receiving all the information about the benefits, even if I am not going to use the membership for a while, it returns more than what is invested in it in just one purchase, so I was convinced that I am... Take membership.

Awesome! You get discounted on the merchandise you buy and some other freebies involve. Shopping deals is much easier cause you save some money using you membership advantage.

Great deal! They give you $10 in coupons a month! Sometimes a bonus $5, basically free! Extended returns and acess to sales early. What a bargan, definitely worth it if youre also a photographer and need the paper and ink to print photos!

It works like any other credit card, you spend money.. you pay that back. However there is something genius that Best Buy did that reeled me in. Instead of only having the option to spend wherever or spend in store only, I can choose between those 2 options. To me that was crucial. Instead of being able to buy whatever whenever, thus using all that money way to soon, I chose in store only and have gotten mostly things I need, with the exception of a few splurges. Plus the ability to do payments per item, which admittedly I still don’t fully understand. From my understanding, you can use the card on anything in store and online through Best Buy. If you go with the use anywhere option, my assumption is you can literally use it anywhere. Now with that said, using in store comes with perks, I’ll go ahead and assume those perks don’t apply at another store. This is a great option for a credit card. Work as you’d expect and I haven’t had anything happen behind the scenes that would make me want to stop using it. I buy, I pay back. Super simple!

Items purchased were perfect. The communication between the store and the delivery company is poor. Luckily the delivery company was able to work with us to make the delivery and install happen.

I’ve been a member for $49.99 annually, and it has been a valuable addition to my shopping experience. I’ve made purchases totaling $6,872 and saved $570 thanks to membership perks like discounts and exclusive deals. The savings are significant, and I appreciate the benefits like early access to sales and free shipping. However, to stay competitive with other retailers like Amazon, I’d recommend a few enhancements:     1.    Price Matching Beyond Purchase: Offering extended price-matching windows to ensure I get the best deals.     2.    Loyalty Rewards: Tiered benefits or cash-back options for high-spending members.     3.    Faster Shipping: A guaranteed delivery timeline could rival Amazon Prime’s convenience.     4.    Exclusive Inventory: More unique or early-release items for members would add extra value. Overall, the membership has saved me money and added convenience, but a few additional incentives could make Best Buy my go-to retailer for every purchase.

I signed up for the My Best Buy Plus™ membership and it’s been absolutely worth it. The free 2-day shipping saves me both time and money, and I really like having access to exclusive deals before everyone else. The extended return window also gives me peace of mind when buying tech and big-ticket items. If you shop at Best Buy even a few times a year, the savings quickly add up. Between the shipping perks, member pricing, and added protection options, this membership pays for itself. Highly recommended for anyone who shops Best Buy regularly!

I’m genuinely impressed with how much value the Best Buy membership offers! The exclusive discounts alone make it worth it, but the added perks—like extended return windows, special financing options, and free shipping—take it to another level. I’ve saved money on several purchases already, and the member-only deals pop up often enough to feel exciting. It’s one of those memberships that actually pays for itself. Highly recommend!