Customer Ratings & Reviews

Seems to be useful if you buy enough from Best Buy

Great Customer service. Discounts and rewards are great for members. Expected Product models are not available in all the stores

Love the fact that they price match if the product went on sale. I asked what if price drops multiple times and they said they adjust it that many times. Yet to find that out but I did get some money back on the first drop!

This TV is incredible. We love it. I would highly recommend it! The only thing that I didn't like was the continual rescheduling of my delivery, which finally came only after I had to change the specific TV I was getting. This one is actually the next step up from my original ordered TV.

This new membership plan is just ok. I don't really like it very much because you all took away the points systems where you accumulated points that was a dollar value that you could use on purchases. Now I get it you have discounts that are for the Plus members only but the old system allows you to use your points on any item in the store.....

Best Buy plus is a great way to save tons of money and get the best deals. Highly recommended and it pays for itself very quickly

You have to be a regular BB shoper to get any value. If you are, it's well worth it! No shipping cost and 3x extended return dates. Well worth it to me.

It’s amazing I love it this have I lote of benefits

Good purchases and such much better communication great place

The membership is great. Love the special pricing, although I thought we would get better deals on everything, but that is not always the case. But, I do love that we can bring items in for recycling for free. In that respect, the membership has paid for itself.

It’s awesome the saving and value added things of the membership. Won’t ever go back.

Best thing I ever purchased from BestBuy. The perks, the points, the protection. It’s all worth the cost, just for the peace of mind alone. Do yourself a favor and treat yourself with a membership. You won’t regret it!

Was forced to buy a membership or receive store credit, because I was 3 day behind the return date from the purchase of a Starlink system. To come to find out out the cancellations was a snap. And then 2 days later, an alert pops up Starlink half price. Luck or Lucky smh I love you Best Buy but sheesh.

I appreciate the value received from my membership. I think it will be helpful to know all the perks in an easy format so that it can easily be utilized

I also had this membership last year and got some really good deals. I bought an iPad and got a very good price thanks to the membership

Man Manny and Henry were awesome with helping me replace a desk top model that I purchase that was defective. Not only did i get it replaced promptly they help me upgrade to a model that was more fit for my business needs.

This membership, backs promised deals and, price protection, also extended period on returns in case something is not right or defective product, gives peace of mind on the purchase.

I have only used my benefit once since signing up for it. It is for my Jitterbug Smart 3 cell phone. Being a rookie with a cell phone it was a bit frustrating at first but as my knowledge has progressed, my frustration has lessened. I found the Geek Squad ok....they also were not able to fix some of my lack of knowledge issues and referred me back to Lively. All in all I find willingness to try to support but only average ability. Thank you for attempting but I must admit I left the store disappointed.

Not the best noise canceling but the audio on the other hand is superior!

I like the prices given with the my best buy plus membership, but on the other hand I have found prices that are the same, the only benefit so far is being able to return products past the period if I did not have the membership but I do not use that anyway so I am not sure if I will renew. I think I recommend if I was buying often.