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Customer reviews

Rating 4.2 out of 5 stars with 40443 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 40,443 reviews
  • Rated 5 out of 5 stars

    I LOVE my membership!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value.You get the Geek Squad support member price locked in if they don't have the item.You still get it at the price because of the membership until they get the item in for you.The protection plan is second to.None and the service is wonderful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Potential?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for extended time on returns, but I think it is worth more than just that. I wish I had time to explore benefits

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I use this to price match my products retroactive

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The best for price protection on products I have bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Best Buy Plus membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value of this membership far exceeds it's costs. There are numerous valuable perks and discounts to take advantage of. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Membership Program I Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership program has been incredible. I can't think of a better offer out there! With as expensive as tech and electronics can be, the relative cost to the savings is unbelievable. There are exclusive deals just for being a member, plus discounts on many of the products they offer, in addition to free bonuses for services and subscriptions. I cannot recommend any other membership program above this one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The access to special deals and rewards make this worth it if you shop here frequently. It works especially well if you have a credit card with best buy. You'll save and be rewarded more than it costs as long as you use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To Best Buy customers this is a necessity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value, and the benefits are fantastic. Javier Ramos did an excellent job of explaining to us all the advantages of having the plan. He went above and beyond to answer all our questions even after we were gone from the store. He followed up with us and replied to every one of our phone calls and text messages. If I had five employees like him, I could run a company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this membership helped the price of my phone I would tell some one that I got a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy + ✅

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate my Best Buy Plus membership because it helps me save money with special deals and rewards. The free shipping and easy returns make shopping simple and stress-free. It honestly makes buying tech stuff a lot better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the price of admission worth the price of admission

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that my HP 67 ink is cheaper than at Staples. Asking for simple help or guidance requires an appointment. Staples helps me right away. I still shop in both shops Bought printer at Staples and ink at BB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you want no hassle buy this membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has already paid for itself by price matching things I’ve already purchased, plus the member pricing on things is awesome. I don’t know why it took me so long to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return an Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was very helpful and resolved my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    $49 is worth for price match

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good option to add your plus membership which will help you to do the price match for upto 3 months after your purchase. I did get around 150$ back in 3 months for a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support and Product Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment in products and support services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremly helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So useful and plenty of great deals! Love using it and makes going to best buy a funner visit with all the possibilities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is definitely worth it. The exclusive member pricing and unlimited Geek Squad help make a huge difference. Plus, it’s great knowing our purchases are covered with reliable protection plans.”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deals

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve found great value in having this memeberships, especially with the different deals exclusive to memebers. Definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes I will

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best costumer service is geat I enjoy shopping at the store I feel at home thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It required six phone calls to finally get an appointment for an instore visit. On the day it was supposed to be ready, it wasn't and no one called to let me know that it wasn't ready. The one bright spot was that Alice helped me the initial day and knew I was headed out of town. So she, spent the afternoon getting it fixed so I could come back that evening and pick it up. Alice was great but overall my experience was poor.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, AnneR! Thanks for reaching out with your feedback. Trying to get information about your reservation should be quick and easy, so we can understand your concern. We would be happy to document your experience and assist in any way possible. For support, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech