Customer Ratings & Reviews

The Installers we're very Professional and Provided Spacific details on how to work the Refrigerator..will Definitely Recommend Best Buy to Family and Friends..

Was not going to join initially, but this membership allowed for a longer return period as well as a longer price match guarantee in case the computer went on sale in the future. Basically saved the cost of the membership.

I’m a new member to Best Buy, bought a lap top, very friendly and helpful members!

Very pleased and truly cherish the value that I get out of my membership. I love shopping with Best Buy and this allows me to get the most out of my money while it pays for itself in the long term.

Great membership would love to recommend it to anyone that shops at best buy

Best buy membership is a great perks to have. They have a lot to offer as a member. You can get the best price or if the price get discounted more within 6months after purchase, they will return the excess amount from the product you had purchased.

I truly enjoyed it. The experience that Best Buy has given me through their membership is unparalleled to other types of memberships offered. And there’s a reason why they are on top of the game always

The associate who was helping me during my purchase was really helpful.He was able to explain all the benefits of the membership. It make it very easy to understand.

This membership has done me well I’ve been taken care of with excellent customer service and support throughout all my troubles wether it was in person or virtually Best Buy team members have been life savers especially around holidays

I have gotten much more discounts since opting for the membership

best buy is the best electronic store i come here for all my needs

This is one membership I have used to its fullest. If you are in need of electronics or household appliances Best Buy is the first and last place you should look. Always friendly help.

A great opportunity to protect my devices and purchases.

I never seen a membership with a lot of things that it offers but honestly it helps save money extremely well but if you have no technical issues at all there is no need for geek squads and if you don't shop a lot for expensive items at BestBuy then you have little use of this but I will say that BestBuy has a lot of save sales and price drops so if the item you bought goes down in price you will get the money back which is really good.

Great value if you order ahead and have enough items you need shipped. My local Best Buy doesn’t usually have a lot of stuff that I want in store or in stock so it is coming in handy. It did feel a little pressurized to buy it at the time but I guess overall I’m glad I did.

I am not one to be shy about purchasing subscriptions. But I've always wondered like why? what makes owning a BestBuy membership so worth. Well as I've learned very quickly that you get a totally different app optimization. It changes to what you look at or purchase often. It's really neat, and with that you get custom deals on items you've recently looked at. This past Black Friday & Cyber Monday 2024, we had over 1000 additional pages of discounts on items. I think its very much worth to own this membership, especially if you are a frequent buyer.

The membership is awesome especially if you a frequent shopper for electronics. The members give you availability to receive money back if those purchases ever go on discount no more waiting until the best deals hit.

We were initially skeptical to purchase the membership because of all the different gimmicks there are. We decided to give this one a chance and we are both happy we did! The benefits that come along with this membership far outweigh the small membership fee we pay each year. Thank you for providing a great service for your customers! We couldnt be happier!!

Having some remodeling done. Most recent purchase was a new toilet. Worked with Christian again, and the service was efficient and very easy for me. Genesis was the cashier, and let me know what my payment options were and answered all my questions. Excellent service all around.

On 11/7/24, at the Best Buy in Tinley Pk I had an awesome experience with both Steve the sales rep and Tie & Renee of the Geek Squad. They were so helpful they went above and beyond to help install and get my new Apple iPad ready for use. I am a 68 year old woman, Not very tech savvy at all, but do enough to accomplish all my needs. They were so helpful, Patient, In downloading all of my purchases to my new iPad. This type of Customer Service is to be commended. Five Thumbs up for Tie & Renee of the Geek Squad & Steve the Sale Rep. Thank you, A Very Satisfied Customer.