Customer Ratings & Reviews

I recently subscribed to Best Buy Plus, and I’m very satisfied so far. The free shipping with no minimum is a huge benefit, especially for smaller purchases I wouldn’t normally order online. I’ve also noticed the exclusive member pricing on certain products, which already saved me money. The membership feels very convenient overall — faster checkout, reliable delivery, and extra perks like extended return windows. For someone who shops at Best Buy regularly, this really pays off. If you want more savings and convenience when buying electronics, Best Buy Plus is definitely worth it.

There’s definitely good value with this. I was able to get money back for something I bought and the employees are very helpful with details about it. I would definitely recommend this if you go to Best Buy even a couple times. it’s super helpful.

The Best Buy Plus membership has been a great value so far. I’ve saved money through exclusive discounts and free shipping, and the extended return window makes shopping more flexible. It’s also convenient getting early access to deals, especially during big sales. Overall, it’s worth it if you shop at Best Buy regularly — the perks easily make up for the annual cost.

I absolutely love my Best Buy Total membership! The 24/7 tech support and extended protection on my devices give me peace of mind. Fast shipping and priority service make shopping here so much better. Highly recommend!

My experience with the My Best Buy Plus™ membership has been great. The fast, free shipping is extremely convenient, and the exclusive discounts have helped me save on several purchases. I also appreciate the added protection on select products. Overall, it’s a practical and valuable service that feels worth the cost.

Just Luvin' my new Samsung OLED S90D TV. Other than having to do 2 factory resets (which restored performance perfectly) this is by far the best I've ever had. The color, contrast and resolution are everything the other reviewers (and manufacturer) reported. I can't speak to the sound quality as I purchased a lower level Samsung sound bar to go with it. I did have an auxiliary amp setup with my previous TV but this is the first I've had the benefit of a subwoofer which provides a theater-like experience. So glad I got this package!

I’ve been using the Best Buy Plus Membership for a few months now, and overall, it’s been a pretty solid upgrade for regular shoppers like me. For around $49.99/year, you get several perks that can easily pay for themselves if you shop even a few times a year. One of the biggest advantages is free 2-day shipping on most items with no minimum purchase — super handy when you need electronics or accessories quickly. You also get exclusive discounts on a rotating list of products, which often covers popular tech like laptops, TVs, and headphones. I noticed the deals sometimes match or even beat what you’d find during major sales events. Another underrated perk is the extended return window. Instead of the standard 15 days, Plus members get 60 days for most purchases, which takes a lot of the pressure off when making bigger decisions like a new laptop or appliance. That said, there are a few things to keep in mind. Some of the “exclusive offers” can be hit-or-miss depending on what you’re shopping for, and it doesn’t include full protection plans or total tech support — that’s part of the more expensive Best Buy Total membership. So if you’re expecting 24/7 tech help or free installation services, Plus won’t cover that.

This membership is a real value being a Best Buy member plus I received so many great discounts. It’s my favorite place to shop. I recently purchased a ring camera for my son and because I’m a member plus I got a $70 discount. I have purchased many TVs and many other numerous items.

“This membership offers exceptional value, combining exclusive member pricing with unlimited Geek Squad support. It provides peace of mind by ensuring comprehensive protection and reliable assistance whenever needed.”

This membership gives me peace of mind, knowing that Geek services are needed, etc.

I am very happy that we got the Best Buy membership. Not only does it get you interest free payments for one year, but it also includes a price match guarantee in case your tv goes down in price within a specified amount of time! We were able to save $200 plus tax because of this!

Disappointed that the plus membership doesn’t provide any perks for Pokemon products such as priority during online Pokemon drops. If there were perks for Pokemon drops associated with the plus membership then I would absolutely recommend this membership to friends.

Being a best buy member has truly enhanced my shopping journey. The exclusive deals and early access to sales have been incredibly beneficial. I've found that the rewards program consistently offers great value for my purchases. The personalized recommendations often lead me to discover new and useful products. Overall, the advantages of being a best buy member have made for a consistently positive experience.

Best Buy Plus is absolutely worth it. The member prices save money, the 60-day return window adds peace of mind, and the price match really pays off—we bought a washer/dryer in October and got about $100 refunded when the price dropped during Black Friday. Great value all around!

Since we opened the account, the company has been a good partner in our purchases. The customer service has always been supreme, and we've been completely satisfied with every purchase we've made, except for one television that lasted 12 years and then stopped working. However, on our last purchase, the service we received from Geek Squad was fabulous, and we were very grateful for the installation once again. Thank you, Best Buy.

In a marketplace saturated with loyalty programs and subscription models, the My Best Buy Plus™ membership distinguishes itself through clarity, meaningful value, and an elevated customer experience. It is, quite frankly, a well-executed offering tailored for those who prioritize service and efficiency without the need for excess. The benefits—ranging from exclusive pricing and early access to sales, to extended return windows—speak to the needs of a discerning customer who values both time and flexibility. It’s not simply about saving money; it’s about optimizing every transaction for maximum value and peace of mind. Shipping upgrades, member-exclusive promotions, and the added convenience of streamlined support have all contributed to an experience that feels far more concierge-level than corporate. I’ve found myself returning to Best Buy more often, not because I must, but because the overall ecosystem—enhanced by this membership—makes it the most seamless and rewarding retail relationship I maintain. In a world where luxury is increasingly defined by frictionless service, My Best Buy Plus™ delivers exactly that—quietly, consistently, and without pretense.

This mid tier subscription is a good buy if you buy any high value tech. I got it mainly to extend return windows beyond the typical 2 weeks. So far I haven't had to use it but the peace of mind is worth the price.

I like having this membership because there are many opportunities to get your money’s worth and then some after a purchase or two. I would like to see exclusive coupons (such as 25% off one item) with a dollar limit, that may or may not be combined with member pricing. This way, I can feel like I’m getting member pricing on something that isn’t marked down. I would also like to see discounts on installation services. These are just ideas. I do enjoy the reward certificates and free delivery.

It's early days but so far it seems good. I was purchasing a two-pack WiFi mesh system in store and the cost of the membership was offset by a discount on the items I was buying so it was an obvious choice. Whether I will renew the membership at the end of its twelve month term will depend on how useful I find it.

I purchased Bestbuy Plus. I found the price worth it because the savings have succeeded the purchase price. My first purchase was a Samsung refrigerator and with my membership I saved over $100 plus delivery. I have had many apple products fixed or I was given brand new (refurbished) ones to replace it. Overall, it was worth it for my family. My kids were able to use the online chat with geek squad, many times, to get help with their laptops ! Even our pets enjoy Bestbuy!