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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 40434 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 40,433 reviews
  • Rated 4 out of 5 stars

    Good to have for large purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have if you are making a large purchase. I was able to do a price match several weeks after purchase due to the extended return window. This saved me about $200 (minus the cost of the membership of course), so in this instance it paid for itself about 3 times over.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Members prices plus longer return period make it worth it. Would recommend as long as you're not putting things on a credit card. Buy stuff, pay it when the bill comes. Don't fall into the interest trap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️ Outstanding Service and Great Deals! I've been a Best Buy Plus member for a few months now, and I couldn't be happier with the experience. The perks that come with the membership are fantastic—free shipping, exclusive discounts, and early access to deals have been well worth the cost. The customer service is exceptional; every time I’ve had a question or needed help with a purchase, the staff has been incredibly friendly and knowledgeable. The return process is also super easy, which gives me peace of mind when shopping for electronics. Overall, Best Buy Plus has made my shopping experience smooth and enjoyable. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pressured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually have good experiences at Best Buy. I did feel a little pressured into getting the membership though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    the membership is cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but its expenive thou and hard to keep up with the yearly price

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for your review. The My Best Buy Plus™ membership is designed to offer a range of exclusive benefits beyond just an extended return window, such as special member pricing, free standard shipping on all orders, and dedicated support. Our goal is always to provide value and enhance the overall shopping experience for our members. To learn how your membership can work for you, visit https://www.bestbuy.com/site/best-buy-membership/my-best-buy/pcmcat309300050007.c?id=pcmcat309300050007. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Good membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is good so far. I need to view it more often to see what it offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good membership to have especially after everything that I get from there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The benefits are okay, there should be one tear for the membership $99 So all who pay have equal benefits.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate you posting about your experience and are glad to hear you have appreciated the benefits. We do offer multiple options so our customers can choose which membership may work best for them based on what benefits they would like. If you'd like to discuss this further or need any help, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to help out. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joining Best Buys Membership program saved me some cash durung my most recent purchase I am looking forward to more purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying the benefits of the membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the monthly pics as well as the membership prices. Not to mention the free shipping is always a beneficial add especially if you buy online like me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership worth it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that you can get a price match withing 60 days if the price drops in store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not worth the money just do the free one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking I would save but really have not. Most of the deals are on their high price items in an attempt to get you to buy those instead. I will not be renewing at the end of the year. I have bought several costly appliances this year from Best Buy and did not get any good deals because of the reward program

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice program... I did save some money with it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a member of this program for several months now and I think the program is pretty good. I would actually appreciate more "targeted" savings based on past purchases. As an example, I offer, If I'm buying stereo's, sound bars, subwoofers and drones, I really don't care about advertisements for Dyson's, air fryers, washing machines and trash cans. Additionally, is there a higher level of service that has bigger savings? I'd like specific "targeted announcements" of such things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wiped hard drive of of hack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took this protection due to my system being hacked. Geek Squad cleaned out my computer and safed all my files to a thumb drive to trader to my new computer. Then they will wipe the old computer completely clean so I can sell it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my personal opinion I do believe it has its perks getting your products quicker is definitely a plus but other than that I don’t know what other benefits it contains. So it’s decent but not wow worthy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough good things about Best Buy's membership program! The exclusive perks, such as early access to sales, extended return windows, and free shipping, make it well worth the investment. I recently saved a significant amount on electronics, and the customer service for members has always been top-notch. The ability to get expert support whenever I need it gives me peace of mind with my purchases. If you're a frequent shopper or tech enthusiast, this membership is a game-changer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little discouraged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was surprised and frustrated that what used to be a free service of applying a newly purchased phone screen protector now has a charge of $8. Even though I pay BB 'extra' to maybe use the membership benefits, apparently my extra money isn't enough to cover $8. I am still not worthy since I am not a 'total' member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was valuable because it gave me longer to return a TV that wasn't working for our family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good start at membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the program is nice and I’ve enjoyed the perks. I originally joined because being a member meant buy 2 get 1 free for video games—I do wish they’d offer that again. But, I’ve still purchased and saved on a few other items as well. If they offer another video game deal, I’ll probably renew, but still undecided otherwise at this point in time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We use this all the time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love all the extra benefits and we constantly use it

    I would recommend this to a friend