Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 38968 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 38,968 reviews
  • Rated 5 out of 5 stars

    Gonna use it all the time now

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buyed thing i ever done love saving and buy all my tech stuff at best but yes this is a real commet :3

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lower tier membership is worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a previous member of the much pricier tier during the pandemic but it just wasn't worth it for my use case so I cancelled. When Best Buy established tiers based on need/use, the lower tier made sense as you received an extended return window (60 days vs 15) and access to the Plus deals that do pop up so I would say this tier is definitely worth it and I will most likely renew.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very regular customer, not a huge benefit?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need hands on tech support all the time, this is probably a good service/membership. I was hoping there would be more relevant member-exclusive items available. Most of the member exclusive items or pricing are for "random" things that aren't very desirable. This does not appear to offer any tangible benefit or priority for hard to get items, or items that sell out quickly. Would be nice if the membership service was a way to differentiate a real account/user from the army of bots- but I understand that is a complex issue/situation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it to have a membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helped me a for price match with god return policy, especially early black friday deals to save a lot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Membership is a know Brainer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased My Best Buy Plus membership at time of purchasing a LG OLED 65” C4 smart tv. I did not hesitate to get free standard and 2 day shipping, exclusive member prices, deals and offers, and extended 60 day extension return window on most purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know why I didn’t do this years ago,the perks are really worth it,free shipping on most items,it is a real game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Worth It!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership! The free shipping, exclusive deals, and extended return period make it absolutely worth it. I’ve already saved money since joining.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we purchased the membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. My wife and I are retired so we enjoy the peace of mind this plan offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our membership!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind knowing our purchases are protected by the folks we purchased from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is excellent.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new washer/dryer combo through Best Buy. I received a great price and excellent service through my Best Buy plus membership. I highly recommend Best Buy and its services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Yet.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There more reason to have a membership because there good Deals on table , an an excellent opportunity for holidays where you can also make a purchase to pay on an monthly basic . Membership bring good store credit , an loyalty to merchant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product!!! Would buy again!!! Real product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product!!! Would buy again!!! Real product review!!!! Give this review a thumbs up! Amazing geek squad price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s already paid for itself!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the Best Buy Membership so far. Great savings, helpful perks, and solid customer service. It’s already paid for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is THE BEST

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found help with anything ‘ from washer/dryer combination, to computers helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership is awsome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient and professional service !! It is greatly appreciated!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is the bomb

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By joining it saved me $400 on an LG OLED G5 television. The picture is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advance notice on deals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership has been helpful with discounts and early access to great promotions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does what it says.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy that I took the membership. I purchased a TV and the price decreased and I received a $170 .00 credit back to my Citi Best Buy credit card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best membership ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a steal. Bought a 1700 laptop and the membership let me pricematch a Month after where i saves 350 dollars. Best decisión ive made

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I'm sure it's good for someone, just not me.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess this isn't going to be quite as relevant considering Best Buy is frustratingly going to stop selling physical media, however the $7.00 savings I have actually matched the price of the movie on Amazon - and that's honestly one of the biggest issues I have with this membership. Earlier this year, Best Buy increased the price of their 4K releases and Steelbooks by a minimum of $5.00, sometimes more, thinking people would just buy it there anyway instead of using Amazon to get it for the old price. If I'm paying an annual membership price and being offered special pricing, I would expect common items like movies to already be price-matched and not have to force me to get a hold of customer service for a refund. I think the Switch game deal looks pretty good, but I do not have a reason to use it. I don't care for the Nintendo Switch as it wasn't even a modern console when it came out, let alone in 2023. It's also nice having a 60-day return window, which is probably the only thing of value that I may have a use. I just haven't had a need for it. Maybe offering like a 10-15% discount on warranties may offer better value for me, as right now there has not been any tangible benefit that I have received/used that would really make me want to purchase this again next year. If you raise the price like you mistakenly did on movies, I'm definitely not going to buy it again.

    I would recommend this to a friend