Customer Ratings & Reviews

If the stuff we bought goes on sale within the first 30 days of the membership we will get the difference back from our purchase. Don't really know anything else that's just what the sales guy told us.

Fantastic Value — Best Buy Membership Pays for Itself! I’ve been a Best Buy member for a while now, and I can confidently say it’s been one of the best memberships I’ve signed up for. The savings on purchases, exclusive member deals, and special discounts have easily covered the cost of the membership. One of the biggest perks for me is the free shipping and faster delivery, which makes online shopping so much smoother. The extended return window is also a huge advantage — it gives extra peace of mind, especially when buying tech or gifts. The member-only promotions and early access to sales have helped me score some amazing deals that I wouldn’t have gotten otherwise. On top of that, the tech support benefits and protection plan discounts are really helpful, especially for bigger purchases like laptops, TVs, or appliances. Overall, the Best Buy membership is 100% worth it if you shop there regularly. It’s saved me money, time, and stress — highly recommend it to anyone looking to get the most out of their tech and appliance shopping!

I think the price can be intimidating initially, but when it comes to electronics, you'll quickly find that it's well worth 1/2 days of annual working hours in cost. They're cordial and quick to help you when you have an issue with your products. Just don't let the paymeny lapse, or you lose said coverage

I love Best buy its my Favorite store to shop in. Its always a pleasant visit with all the latest gadegets and Equipment. Plus they give you items without even asking for a downpaayment, once you sign up to be a member and get their card. I love it, they make me so happy. Shop there Today, They are the best!!!!!!!!

I signed up for My Best Buy Plus a few weeks ago, and it’s already worth it. The free shipping and exclusive member deals have saved me money on several orders, and I really like the extended return window — it makes big purchases feel less stressful. The checkout process and app integration are smooth, and I appreciate getting early access to certain sales. Overall, it’s a solid upgrade for anyone who shops at Best Buy often.

The one frustration I have is that it is very difficult to put a purchase on a correct account if an incorrect one was done initially by accident. I still don’t think it was switched correctly. Only one person in the store could do it. I tried to cancel the order as soon as I found out what had happened and was told to fix it when the product came in. It was not as easy as they made it sound and once again I don’t think I got credit for it. Other than that I am happy with what I have.

I recently had the pleasure of experiencing Best Buy’s customer service, and I can confidently say it deserves a full 5 stars! From the moment I walked into the store, I was greeted with genuine warmth and enthusiasm by a team member who clearly cared about helping me find exactly what I needed. I had a tricky issue with a laptop purchase—something about software compatibility—and the staff went above and beyond to assist me. The associate, let’s call them Alex (I wish I’d caught their real name!), listened patiently as I explained my situation, asked smart questions to clarify my needs, and then walked me through several options with impressive knowledge and zero pressure. When we hit a snag with an out-of-stock item, Alex didn’t hesitate to check their system, call another location, and arrange a seamless transfer—all while keeping me updated with a smile. It felt like they were as invested in solving my problem as I was! What really stood out was the follow-up. After I got home with my shiny new laptop, I received a courtesy call to ensure everything was working perfectly and to see if I had any more questions. That personal touch turned a great experience into an exceptional one. Best Buy’s team made me feel valued, not just as a customer, but as a person. If this is the standard they set, I’ll be a loyal shopper for life. Five stars, hands down

The app is hot garbage for notifying you of the "exclusive member" deals. Just look at the app store and you'll see the reviews about that. As for value, I got this membership on a deal, so unless you're always spending money at Best Buy, I don't think it's worth it. They should tie this into their credit card to add more value in some way.

I Purchased the AirPod pro max and when they went on sale for Black Friday I was able to use my Best Buy plus member ship and was refunded the difference in what I paid vs the Black Friday price highly recommend for large purchases you have 90 days to use this perk

Great Value for Frequent Shoppers: If you shop at Best Buy regularly, the membership pays for itself quickly through shipping savings and exclusive discounts 1. Extended Returns: The 60-day return policy is a standout feature, especially for tech purchases where you might need more time to evaluate 1. Streaming Perks: Members get free trials for popular services like Apple TV+ (4 months), YouTube Premium (3 months), and Apple Music (4 months), adding up to over $100 in value 2. Early Access & Member Events: You get priority access to hot product releases and special member shopping events.

Nice for drawing, it has 2 more replacements, nice sensitivity as good horizontal drawing. what is not present is the Bluetooth

Signed up for membership plus during a door stopper event where you got rewards that made the membership free. So far, still waiting to see the rewards show up after 2 months but I have gotten free shipping that saved me $10.

I couldn’t be happier with my My Best Buy Plus membership. From day one, it’s paid for itself and then some. The free two-day shipping alone has been a game-changer—especially when I need tech in a pinch. But the real value comes with the exclusive member-only prices and early access to some of the best deals I’ve seen anywhere. The extended return window is a huge relief too. It gives me the confidence to try new gadgets without feeling rushed or worried. I’ve also noticed faster service and priority support whenever I’ve had questions or needed help with a purchase. It really makes you feel like a valued customer. Whether you’re buying your first laptop, upgrading your home theater, or just love a great deal on everyday tech, My Best Buy Plus is a no-brainer. It’s more than a membership—it’s a smarter way to shop. Highly recommend!

The equipment was fantastic the geek installers were the best they programed everything according to my preference exact measurements and placement was achieved they saved me money because the table that I ordered was not available and they saw the one I was throwing out outside the house and noticed it was a perfect fit for the new tv will always hold high regard for the geek squad

I hate purchasing in-store programs, but honestly, this one is worth it. I mistakenly bought a monitor that I thought was the correct model from the box, but it was a different model. I couldn't return it for about 2 weeks because I was busy with life and work, but this program makes it so easy. No questions asked and a full refund. I 100% plan to keep this.

The member ship is convenient to keep track of your Best buy purchases.

I’ve been a My Best Buy Plus member for over a year and a half, and I have to say—it’s absolutely worth it. The benefits go far beyond just standard rewards. One of my favorite features is the exclusive member pricing. I’ve already saved a good amount on tech purchases I was planning to make anyway. The free 2-day shipping with no minimum is incredibly convenient. Plus, having early access to deals and events gives me the option grab high-demand items before they sell out. Another huge bonus is the extended return window—it gives me peace of mind when I’m buying gifts or trying out new gadgets. Customer service also seems a bit more responsive since I joined, which is a nice touch. If you shop at Best Buy more than a couple times a year, the Plus membership pays for itself quickly. Highly recommended for tech lovers, deal hunters, and anyone who appreciates extra perks and convenience!

Great!¡!!!!!!!!!!!!!!!¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!°°°°°°°°°°°°!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@@!!!@

I suppose the membership is good for some people. I certainly will not use it at the Glendale,CA store. I needed help with my new Jitterbug phone I just bought that day. I was directed to the customer service geek who pretty much just dismissed this older woman and would not help. I will try another Best Buy if I ever buy from them in the future.

When stepping into a Best Buy store, you are immediately enveloped by a vibrant atmosphere filled with the hum of exciting technology and the buzz of eager customers. The layout is thoughtfully designed, making it easy to navigate through aisles brimming with the latest gadgets and electronics. From cutting-edge televisions that promise to deliver breathtaking visuals to sleek laptops that embody both style and performance, each section invites exploration and discovery. The staff members are often friendly and knowledgeable, ready to assist with any inquiries you might have. Their expertise can help demystify complex tech specifications or recommend the perfect device tailored to your needs, from gaming consoles to smart home devices. In addition to the impressive selection of products, Best Buy also offers a range of services, from installation to tech support, ensuring that your experience is seamless long after your purchase. The store ambiance is further enhanced by attention to detail, with interactive displays that allow you to test out products before you buy. Overall, a visit to Best Buy is not just about shopping; it's an engaging experience that caters to both tech enthusiasts and casual consumers alike, making it a go-to destination for anyone seeking the latest in electronics.