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Customer reviews

Rating 4.2 out of 5 stars with 38981 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 38,970 reviews
  • Rated 5 out of 5 stars

    Solid deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to have 60 day returns on most items alone makes this membership worth it. But then the member only price cuts actually pays for the membership when you get those savings if you think about it. Solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good shipping and returns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth it for the return policy and also for the two day shipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. I love the savings and couldn't be more pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We enjoy the peace of mind this membership brings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great add on. It gives peace of mind for the large ticket item purchased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership is "Meh"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is of minimal value unless you do a lot of shopping at Best Buy, something I do not. I got the membership for free, basically, because an item I was buying would be discounted if I had a Best Buy membership. The discount was the same as the membership price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Saved money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saved money immediately with my first purchased. There are a lot of money saving rewards through out the year too. My Best Buy Plus membership shows exclusive savings both in the store and on line. Lastly, the convenience of having membership makes purchases a convenient breeze at checkout!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our new TV delivered yesterday. Jaamale was wonderful. He and his mate not only helped with the set-up of the new TV, but made sure that all in log-ins were done properly. It was great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally I would give a higher rating. I recently purchased a new refrigerator, paid to restore my membership and requested 12 months interest free payment plan. When I received my 1st bill it was not for the 12 month plan and to avoid paying interest I paid the total amount. Not happy.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having concerns with your My Best Buy Credit Card purchase can be difficult. You can certainly reach out to us for support on any of our social media profiles. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy). Please note that you can choose between a Deferred financing option or a rewards option when using your My Best Buy Credit Card in store. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    My Best Buy Plus is a Worthwhile Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an iPad Pro and, at the suggestion of the Sales Associate, added a My Best Buy Plus membership. The cost of the membership was immediately offset by an equivalent savings on the iPad. A few weeks later, I received a similar savings on the purchase of a MacBook Air. The My Best Buy Plus membership has proven to be a worthwhile investment in a short period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was useful! Recommend getting the membership! I never knew I needed it until I had it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Going bigger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our tv. We went a little bigger and with the sound bar it is good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Look at Fine Print Carefully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store employee that told us all about the Best Buy Plus membership implied we would get $150 cash back by signing up, it would save us money. Well, it's really coupons worth that if you quickly within a month or so, buy something else at Best Buy. A bit of a difference, not exactly what was promised.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your concerns with the deals offered by the My Best Buy Plus membership. I can certainly understand that a miscommunicated option for cash back can be difficult. Please reach out if you would like support with any concerns like this to any of our Social Media Profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership program is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was originally skeptical on whether my return on investment would be possible. Then I used it 3 times in as many months for big savings!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Old-school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a good deal special members pricing plus access to geek squad support. It's good to know that you have a protected plan on your purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service has been very helpful I’m definitely impressed as customer service is very important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the My Best Buy Plus membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Best Buy member for a long time, and having the Plus membership now is incredibly beneficial. I love their service, discounts, early access to special deals, tech support, and return policy, among many other perks. My Best Buy Plus membership offers great advantages, such as unlimited Geek Squad support, exclusive discounts, a 60-day extended return window, free 2-day shipping, and product protection for up to 24 months. It's perfect for frequent shoppers and tech enthusiasts who want reliable support and savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy and a lot of discounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worthy and a lot of discounts! And many more!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    grateful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this membership is a great value , it was suggested to me by the sales rep. i am grateful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth it for the people who shop a lot here. It definitely saves you money if you use it enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    30 days in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had My Best Buy Plus membership for just under a month. - I have logged in several times to see price differences (if any) on other items. I bought a new multifunction toaster oven and it was delivered in under 2 days! - I have not had the opportunity to use other perks at this time.

    I would recommend this to a friend