Customer Ratings & Reviews

Worked out good purchased screen protectors and was damaged store changed without any issues with membership no extra charge

Having this membership has been a great experience so far. The exclusive discounts are a nice perk and getting access to product releases before they hit the general market is perfect if you're into tech and gaming like me. What really stands out though is the free 2-day shipping and extended (60 day) returns. The longer return window has already come in handy once. Overall, it's a solid membership that feels worth it if you shop at Best Buy often and like being in on special offers and feeling rewarded for your loyalty to the company.

I recently purchased the membership and I look forward to seeing how it works!

Very useful, accepted everywhere, very competitive rewards.

I enjoy the occasional surprise discounts on different products, and I've take advantage of a few Buy 2 Get 1 Free Switch Game promos they've done, which has more than paid for my membership. Longer return window is nice, but I do miss receiving that for free for spending X amount in a calendar year.

This membership did provide me tracking of my purchases and allowed me to find the deals associated with membership. I will review further when I have had for a while.

I've been buying for over 3 years and I've never had a problem with the devices or with customer service, either online or in-store. I've always been well-treated and even with information, they've always helped me a lot, thank you very much.

I purchased the Roku TV for the bedroom. I purchased the extended WIFI router and Roku stick for my travel trailer so I wouldn't have to always try to find air antenna channels that keep losing signal. All products are working great and easy to use.

[Employee of bestbuy] This gives great value for what it is. I just built a gaming pc and I was able to price match to everything that I bought when it went down in price and it was easy!

Have not used the option much but it did give me a reasonable time to exchange a a Home Theater receiver. However, I did exchange it for a pricer model of the ONKYO line up.

Gives me access to sales and discounts on-demand. Great for frequent shoppers.

Very good value I had purchased some items that needed it returned. And the manager, let me get the membership and postate the return. Because I did try to get the membership when I bought the purchases but didnt have a physical card.

Thank you for the excellent service; I am very satisfied service!!!

As soon as I walked in service was right there asking me what am i looking for, that's on point thanks

This Best Buy Plus membership is a great deal, I got free delivery install on my new appliance and haul away of the old. This is for other items and better offers on other items as well!!

Love the flexibility it gives you when selecting a protection plan. Simply just know this membership works for you and your best interest.

1st time Member, Love the discounts and the exclusivities offered. Definitely worth the price and having if you Shop Best Buy alot!

We have purchased our appliances and tech equipment at Best Buy for years. The sales associates are so knowledgeable and helpful, taking the stress out of shopping. All our questions answered, and in a world we didn't grow up with technology, an otherwise stressful shopping trip is done with ease! Thank you Best Buy for being so patient with us " 'ol folk" . :)))))

geek squad was friendly and efficient and was careful with keeping area clean

I made a comment in December and sent copies of reciepts and my complaint. Nothing from you. I have bought all my computers and equip from Best Buy since 1990s and never a complaint until I talked to you on December 1, 2025.