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Customer reviews

Rating 4.2 out of 5 stars with 38981 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 38,981 reviews
  • Rated 5 out of 5 stars

    I love having a membership with Bestbuy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I go to the Bestbuy store I’m greeted by a employee which ultimately makes me feel good. Although the store is usually busy, someone always comes to me and asks if I need some assistance or advice. Most of the time I know what I’m looking for and I’m able to advise them. I’m always satisfied after I select my items of interest. The help I received at my last purchase was amazing several employees were available to help me load my 65’ tv in my truck while it was raining outside and I didn’t have to wait or help. This also made me happy. The instructions were very simple to follow when I installed the tv and I was very impressed with the quality of the tv and how easy it was to get the tv working in my favor. I do appreciate the service and customer service and support from all of the employees. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tommy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership just started. I have not experienced any value yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, my refrigerator was delivered to my home this morning on time. The refrigerator installer was very courteous. After the installation he showed me all the functions and features of the refrigerator. It was a great experience overall from Michael on the sale floor to and all of the installers. Thank you so much you have a great. I will be back to buy the rest of my appliances that I need. You have a great Team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a real good deal great value and I’m glad I bought it good advantage to this membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the few membership worth joining, definitely worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership because it’s the best all a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s so many perks to having this membership. From cheap sales to the geek squad and beyond it’s worth the money to purchase this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price matching and 60 day return window is a game changer. I would even say that its better than prime! Great job Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfying every thing I expected worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for saving money in the long run! Buy something and it goes on sale later, you get the difference back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iam very satisfied with my merchandise great job customer service was very helpful it is very difficult to find people who are helpful or try to do the right thing job well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most valuable player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jon was very helpful. He understand what I was looking for in a beautiful TV quality sound unique he was very thorough on what customers want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norman location 2025

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Norman ok location. Customer service spot on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I could have got it help me get a brand new IPad then Apple Pencil and the Magic Keyboard for only 699 for all of it and I will be continuing to pay for my membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be working fine. One thing puzzling was to find the cable that connects to the computer is not correct. We are unable to plug the Garmin into the computer for any updates. Otherwise, all is well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mixed Bag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this membership several times over the past year and its a mixed bag of benefits. The promise of fast shipping still isnt consistent and my TV install was a tad confusing but overall the membership has saved me money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the fact that I really love this store and buy all my equipment from there, including my laptop and I am going to buy photo equipment from there soon, a stadicam lens and Drom, but I was refused their card, I don’t have a Best Buy card and I will have to buy each time either in cash or through a credit card or Affirm, well, if they don’t give me a Best Buy card with good conditions, then I think I will buy my future equipment from another place

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Garik! Thank you for your review of your My Best Buy Plus membership. As a member, you now have access to valuable perks like free 2-day shipping, exclusive prices on thousands of items, insider access to sales events and products, and a generous 60-day return period on many products. For any questions or support regarding your membership, please reach out to us at (888) 237-8289 or (888) BEST-BUY or visit https://www.bestbuy.com/memberships. We're here to help you make the most of your membership. Thank you. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    This is a great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership. It helped me purchase a few items that really made sense for my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is great. You get emails on discounted items that are available for purchase at a discount. The 1st purchase discount I received when I bought this membership paid for it. Well worth it. I would highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great experience worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always able to get my questions answered quickly and the team is super friendly. The member pricing certainly helps and I find a lot of savings on a wide variety or products. For the price the service, discount, and additional return window is well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We like our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had good cash backs with devices that have gone down on price

    I would recommend this to a friend