Customer Ratings & Reviews

I love saving money. Signing up was a no brainer. The cashier was very pleasant and got me all signed up and i saved money on my first purchase

Awesome deals and friendly shopping atmosphere,With "Geeks" who really take time to advise and provide " Best " options to suit my requirements

This is a great membership. Well worth the value in every aspect.

I haven’t had time to use it except for the initial purchase, but it appears that it may be useful.

Don’t know why I’ve never done it before. One of the best choices I’ve ever made in my life. We’re getting with Best Buy..

The clerk said by getting The Best Buy Plus Rewards I would initially save money on the current purchase I was making. Since then I have received promotional offers on many things I have purchased. Plus longer return window is a nice perk. I have easily saved $250, so buying the Best Buy Plus has been a great investment.

Best buy has the best selection of electronic products and I learned so much from the salesman. I was able to put together a great package for a desk top and a laptop and several accessories that really works for me!

This membership offers customer excellent, thanks.

Beyond saving me money, my membership keeps me up to date on product development. As we know, the field of electronics, home products and technology is changing rapidly. The Best Buy membership continually updates me with new products and product development. In this way, I stay on top of things and make wiser purchases.

I’m very excited with Best Buy membership , I recommend

I am so glad I pressed the option to speak to a store representative when I was trying to make a purchase of a freezer. She was so helpful and mentioned the membership, which I was hesitant to sign up for at first, but she explained that I could save an additional $100 on my purchase plus qualify for an additional savings throughout the year. After listening to her it was a no brainer but to sign up. My membership has already more than paid for itself several times over by saving me on other purchases since signing up.

Part of the reason I signed up for the plus membership was for the 60 day price match benefit where after you purchase an item, if the price drops any time in the 60 days after purchase you can get a refund/credit for the amount. I purchased a Sonos Beam recently and a few weeks after it was purchased the price dropped from $499.00 to $399.99. I went in to get a price match and they went ahead with it and ended up having to process the price match as a return since the system wasn't working for them and didn't want to issue a refund. I originally used a $165.00 rewards certificate on the purchase and was never told this was an issue with the price match. They ended up processing a return on the original purchase and then "charging" me for the new sale price. I owed $71.14 since the original purchase price minus the $165 certificate was less than the price match amount, and the in store manager told me the $165.00 rewards certificate amount would be reissued to me to account for the price match and that I should receive an email with the new rewards certificate to activate. I waited days, about a week, and then messaged a live chat agent who checked my account and assured me that the rewards certificate would be reissued within 15 days of the price match date. Past 15 days and I still had no notification or sign that the rewards certificate was reissued. I spoke to a live agent online again and they told me to go back to the store for assistance. I returned to the store and spoke to the same manager. He seemed confused and didn't seem to remember the original transaction for the price match, didn't seem sure of what to do, went away to talk to discuss with someone and came back after about 5 minutes and told me pretty much the opposite of what I was told originally. He said that they would need to refund the $71.14 to me somehow and that I wouldn't receive the rewards certificate and didn't really explain why. I was confused so I asked why I was being told this when it's the opposite of what I was originally told when I priced matched the item. He pretty much said that they shouldn't have done what they did originally, and that it was a mistake, even though he was the person that originally helped me and processed the price match, did and that the $71.14 should be refunded/credited so I would essentially be back where I started. So in the end, no price match, no benefit at all to having the plus membership 60 day price match feature. I can understand having a specific policy that says they can't do a price match if you got a certain amount of of the original purchase by using a discount or rewards certificate, but that was never originally stated. They just reversed the price match and said "oopsie". It was Best Buy's mistake and I was almost treated like I was in the wrong somehow. If you made a mistake don't make the customer pay for it when you originally told them it was going to be price matched.

I haven't used this yet but the workers at my local best buy where so helpful, so I find it hard to imagine that it won't be worth it, as well I will be upgrading to the full coverage.

Membership saved me money right away and I get special deals and discounts on items I actually want to purchase. I’ve been a long time fan of the six-twelve-eighteen months same as cash payment option with the BB credit card. That was often the only way I could afford electronics for my kids. With membership benefits on top of that, it’s a total win-win. I do not hesitate to support Best Buy as a company. They are still an actual store you can go to and have in person customer support. Not to mention they provide jobs in the community. I am not affiliated with BB in any way other than being a customer for many years. This membership is well worth the money and you should get it!!

I like it bc you get special treatment by being a member. Including deal notifications.

Worth purchasing it if you have a lot to buy from them.

Recently bought and the perks are great! I always lose receipts and this helps!

I got it mine just as I was buying all new stuff for a condo I just closed on; full entertainment setup w/Savant universal remote, new fridge, even automated/remote shades (controlled by the Savant app). I consider it worthwhile because I spent all that money on this stuff at Best Buy.

I signed up for the My Best Buy Total membership a few months ago, and it’s definitely paid off. The extended return window and exclusive member pricing have already saved me time and money, especially around the holidays. What really stands out, though, is the 24/7 Geek Squad support—it’s been super helpful when setting up new devices or troubleshooting issues.

Great valuable membership and great variety offers