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Customer reviews

Rating 4.2 out of 5 stars with 38985 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 38,985 reviews
  • Rated 5 out of 5 stars

    Love this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is the best membership in the whole world that I would buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great company,great service, knowledgeable staff,love Best Buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No additional help forcustomer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially purchased because Plus membership price was covered by the discount sale price i received on an item. Seemed ok, but when I ran into a shipping credit issue I expected an increased level of customer service. This did not happen. I was forced to spend over 2 hours on chat tofinally get a refund on an item that was not delivered. I did not receive the refund, nor any indication of a recognition of the problem for over 2 weeks. I was offered no additional apologies or inconvenience reimbursement, very disappointing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deals and good timing on early stuff would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just signed in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great just started and no complaints. Nice review system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allowed me to have extra days to return a defective cell phone and get it replaced with a new one even though they claimed it shouldn't have when I got to the store. The chat agent told me it did and the store honored their promise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our Best Buy Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was very professional from the sales associate to the delivery associates

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership BEST buy survey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review you must use 50 letters or 50 words as the best buy survey as what make a great membership of of savings money. Thanks Sincerely bb membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maybe actually go with this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this initially for some extra perks when picking up a laptop, but it has been clutch several times since then. One of the few big box memberships that might actually be worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with our membership. Lot’s of discounts store wide.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    don't use it much but its nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's nice to have Sometimes to find the deals. you have to hunt for them. It would be nice to have a store closer to use down here in Hastings MN!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is overall great value, the perks are amazing and widely accessible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good perks

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too shabby. Have perks like Best Buy bucks that you can discount a purchase something in your cart during membership week.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership is worth the perks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, our second washing machine works! The first one was defective. One delivery guy had quite an attitude, but the second guy was pleasant. The $300 drawer (that we paid extra for) is dented, but we'll live with it.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Steve! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    We love our membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Great prices on good products. Very happy with my TV purchase. Had the geek squad map my new 77-in Samsung TV. They did a great job and very quick. They call the very next day to see if I had any questions or anything that they needed to do. So thumbs up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricematch garantee works! Got almost half the price reimbursed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultimate Best buy upgrade alert.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up TVs, wall mounts, soundbars, salesperson was helpful in upgrading my systems. Easy setup no issues. Best Buy rocks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm pleased with my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prices are competitive. Merchandise is abundant and good quality, Service is helpful with a smile, The environment is inviting and friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    dR. Eck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok, ok, I don't know what to say so will keep silent. I charge $50.00 for a review so please send my check to my address which you have on file.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I haven't used my membership for anything yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 75-in TV that I bought having so much fun it has a good picture I'm having no problem with it I am enjoying my new TV Sony

    I would recommend this to a friend