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Customer reviews

Rating 4.2 out of 5 stars with 38986 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 38,986 reviews
  • Rated 5 out of 5 stars

    A membership that pays for itself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally signed up because it knocked so much off of a tv and install, but it has surprisingly come in handy more than I thought it would. The initial discounts covered the membership easy, but the savings and discounts on other items since I started have racked up as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is worth the money. The warranty you get pays for the membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been very helpful with any and all questions that I have for them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea. Get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good plan. Best Buy offers extra deals when you have this plan as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV HEAVEN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very positive experience! Salespeople were instrumental in providing me with info on the difference between the various tvs to choose from. With the selection made I then sat back and waited for install. These guys were very good as well. My only complaint is being given a window of 7am to 7pm for delivery. The company needs to do better in this area of service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Gift in Disguise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely one of those just get it because it will come in handy deals. I was buying a completely different item and was asked about the membership. I said yes and have been benefiting from it ever since. From rebates to specials sales, and have been able to get great products from this great store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Winning Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a failsafe means to ensure that a customer is getting the best deal on their purchases. By having this membership, if an item goes on sale up to 60 days after you made the purchase, you can get the credit of the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love having a membership and all benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my membership; I feel protected and can take advantage of many benefits it offers on my purchases.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Account not yet used after initial purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Account had an error. I corrected the email address, but evidently the old one stayed and thus In could not access my account. They need to correct this.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We certainly understand how you must be feeling after an issue accessing your account due to an email issue. We would love to help. Please contact our team by sending a private message to us on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy), and we will connect you with a specialist. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG TV is great. The color is great. The sounds is very loud. I love this t.v.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy plus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually buy membership but this one is a great deal and once you buy the membership it starts working immediately. It's a must buy and you won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I enjoy my Membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Membership gives me early information on product and pricing as well as extended return time. I’m a happy camper.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Opion on Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I think it's pretty good, but I have a little suggestion to make it even better! Recently, I received a $50 certificate as part of my membership rewards, which was super exciting! However, I noticed it has an expiration date of 11/17/24. What happens if I’ve already made my purchases and don’t need anything else before that date? It seems tricky, and I wouldn’t want to lose that certificate! It would be great if certificates could stay in our accounts and be used whenever we want, regardless of an expiration date. It would add more flexibility and make the membership feel even more rewarding! Thanks for taking the time to read my thoughts! I appreciate all you do and look forward to your thoughts on this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    What a deal to have a Best Buy membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have loved my new Best Buy membership…already used $435 in cash back credits to purchase a special gaming unit. I only had to pay $64 dollars out of pocket!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% worth the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical but after a year+ I'm a believer. This is worth the cost just for the extended return period alone. 60 day returns is amazing. Better than Amazon by a mile. This is enough time to use the product and determine if it meets your needs, etc. Nice savings on some things as well but again the extended return period is amazing. No more shipping stuff back to amazon. Just take things right back to any Best Buy. 100% worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Memberships

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good value if you frequently buy electronics. The perks are an incentive to shop at Best Buy, and the 60 return is better than just 30.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, happy to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is great. Offers fantastic benefits and gives me peace of mind when purchasing products as I have an extended time to return if there are any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership for the money. Extended return policy comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy looks out for the customers and make sure that we get the best deal!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product evaluation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I tried to send my concerns about my purchase - there was a field with no explanation that I could not fill in. So my complaint/concern was ignored.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We would be happy to learn more about the concerns you have with a product, so we can work to better assist you. Just contact our team by sending us a private message on social media, so we can help. Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy). BBY-ExBrand_Totaltech