Customer Ratings & Reviews

Purchased a new Sony television. The sales associate was excellent and went thru all the reasons to purchase the Sony brand against other name brands. I was already a Sony customer but did want to consider other brands. The sales associate was well read and understood the pros and cons of two brands I was considering. Appreciate his expertise which made the purchase very positive. Keep hiring and training good sales people. Buying the extended membership was a plus also! Thank you !!

’ve been using the Best Buy Membership program for a while now, and I can confidently say it’s one of the best retail memberships out there—especially if you shop for electronics even a few times a year. What I love most: Free 2-Day Shipping: This alone makes the membership worth it. I don’t always have time to go to the store, and getting tech gear or household electronics delivered quickly is incredibly convenient. Exclusive Member Deals: The savings on member-only deals are significant. I’ve already saved money on headphones, a soundbar, and even a laptop. They offer early access to sales, which is great during the holidays or major sales events. Extended Return Window: Having more time to return items takes the pressure off, especially for pricier purchases. It gives me peace of mind. Protection & Support (with Total™ tier): If you go with the higher-tier membership, you also get 24/7 tech support and protection on most products. That’s a big deal if you’re investing in major electronics or appliances. Is it worth it? Absolutely. If you buy from Best Buy more than once or twice a year—or if you're furnishing a home, upgrading your electronics, or just like knowing you're getting the best value—the membership pays for itself quickly. Between the free shipping, extended returns, and member discounts, I’ve already saved more than the cost of the membership. Highly recommend it for tech lovers, families, or anyone who values convenience and savings.

This TV is absolutely amazing! The picture quality is second to none, and the sound truly shocked me. I wasn't expecting a cinema like sound to fill such a large room. I am very satisfied with my purchase.

Great product for $ 29.99 to offer extended returns and benefits on membership prices. Got my money back on the first item price for members !

That’s a good experience with my membership because from one year I really have a good experience my everything items. My purchasing boy from the Best Buy.

As advertised. Good if you have a lot or specific tech needs,

In the past ive been a member of best buy programs because of how much ive spent. They recently changed things and added this. It has given me access to certain events and saved me money. Would recommened if you purchase over $1k-$2k of items.

I love all the perks that come with this card, the easy access to view my balance and the ability to use it whenever and whereever I need to.

You need many more qualified personnel in the Geek Squad, waiting for your appointment, no one telling you to do an appointment online prior to arrival is ridiculous. Love my computer but had too many trips to store from out of town to fix my issues. Hire more qualified people, those that are there are worked to death.

I being paying for the plus member and I'm satisfied with the results because with all my purchases can get better prices and plus benefits.

I was able to buy a quality apple laptop for a goo discounted price. I registered for the best buy membership and I am happy that I did that

I was told that if I got the the Best Buy Plus plan and I bought something, after the purchase if it went on sale that with the plus plan I could just go back into the store and get refunded the amount over paid before the sale and its true. I bought a laptop for full price and the next day it when on sale, so I went into the store and they refunded the difference. Normally I don't buy these extra but I'm glad I did.

I'm so happy I brought the best buy membership. It really goves me a since of peace knowing that if anything goes wrong with my products I can bring it back in to get it check out/ fixed.

Good deal but I highly recommend the total membership which I upgraded to in March. I spent about 90 bucks to upgrade and I ahve saved over 500 since then between discounts and geek squad

for only 29.95 it gives you the option to return something in 60 days regardless of if it works or not and you also get membership discounts on some items.

The only real benefit I see if within 60 days you want to change the laptop you can. If you see a price difference you get credited that amount (the price difference was barely there).

I don't use my membership all that often because I typically keep my electronics until they no longer function, however, when the time comes to upgrading, the membership is always there to help me out. I love utilizing the membership for upgrades whenever the time comes, especially when and if its an unexpected upgrade!

Membership is definitely worth it! Great deals and benefits. I got mine alongside a Switch 2 purchase, so now I can get deals on games, accessories, and also stuff for my other consoles.

I like this membership because it’s less expensive now and instead of two weeks to exchange or return, you have two months can’t beat that

I’m really glad I signed up for the My Best Buy Plus membership. I actually learned about it from a Best Buy employee who took the time to explain the program and all of its benefits to me. I really appreciated that, because it made me realize how much value it could bring, and I signed up right away. Since then, I’ve already noticed how much easier shopping has become. The member prices and discounts save me money, and the free shipping and more flexible return options make the whole process much more convenient. The included Geek Squad support is also a huge bonus, because it gives me peace of mind whenever I buy new electronics. I think this membership is especially worth it for anyone who shops at Best Buy a few times a year or more. It’s already paid for itself in my case, and I feel like I get extra value every time I shop. Between the helpful staff recommendation and the ongoing perks, I’m very happy with the membership overall.