Customer Ratings & Reviews

If you shop alot its worth it, got it when i bought galaxy watch 5 and been using for 2 years now!

I haven’t had the opportunity to use my membership to the degree in which it provides benefits, but I intend to. I’m still waiting to receive the $75 promotional gift based on my purchase of the MacBook Air. Hopping to receive it soon.

This membership is definitely worth the price paid. I was able to price match items i already bought. Just in price matching 2 items the membership paid for itself at least 6 times.

The member ship is convenient to keep track of your Best buy purchases.

This is great. I find that the extended return window gives me such freedom in not worrying about getting back to the stores within 2 weeks and actually enjoying the product before deciding. I’ve also already saved as much as the membership cost just in “membership only sales” those are the biggest benefits so far but I know I’m going to continue to renew year after year

G.O.A.T.! I've had some minor (operator error--me) issues and Christina and Lorenzo have been extremely patient wit me checking with me on the phone and returning to fix my issues. They came by again today to fix one last problem and, of course for them, it was done in about 20 minutes. They are the Greatest of all Time! Thanks, Lorenzo and Christina!

Our new laundry room is small but the delivery/install crew managed to install the washer and dryer with pedestals without any issue. And even though they had a busy delivery schedule, they spent the needed extra time to be careful to install it into a tight space without any damage or scratches to the appliance, walls doorways, etc. They also did a great job cleaning up all packaging material before they left. In short, it's what every delivery experience should aspire to be.

I’ve been really happy with my My Best Buy Plus™ membership. The free 2-day shipping and exclusive member pricing have already saved me money on a few big purchases. I also like the extended return window—it gives me peace of mind when buying electronics. The yearly fee is reasonable considering all the benefits, and I’ve found it especially useful during sales events and for getting early access to deals. If you shop at Best Buy even a few times a year, the membership pays for itself quickly.

Good Afternoon, I’m reaching out in hopes of a resolution. I went into Best Buy here in Altamonte Springs, FL 32714 store #509. I went to make a transaction for an item that was above a tag priced at $129.99. The product was Beats Pro 2. When the cashier completed the transaction she said the item was $249.99. I immediately questioned the PRICE. I spoke w/ a manager he gave me an unexpected explanation regarding the price. As a consumer & a Best Buy cardholder who’ve made big purchases and currently have a ZERO balance w/ Best Buy. It’s NOT my problem that the tag should have been REMOVED. I selected that product based off the tag. I feel it should have been an Employee training moment and me as the consumer with a EXCELLENT payment HISTORY, should have been HONORED that displayed tag price for the $129.99. I’ve went through ALL the proper chains of command. And the issue is still NOT RESOLVED. If someone with decision making abilities can respond to this email w/ a resolution I would appreciate that in a timely manner. See attached photo of item & price displayed. I’m almost 100% certain that the tag is no longer DISPLAYED and was REMOVED soon as I departed the store. Please again RESPOND in a timely manner. Thank you in advance regarding this issue.

I recently purchased the 150-inch Ambient Light Rejecting (ALR) screen from Best Buy, and it has completely transformed my home theater experience. The screen’s massive size delivers an immersive viewing experience, making movies and games feel larger than life. Installation: Mounting the screen was straightforward, thanks to the clear instructions provided. Despite its size, the frame is designed for easy assembly, and with the help of a friend, we had it securely mounted within a couple of hours. The build quality is robust, ensuring the screen stays taut and wrinkle-free. Performance: The ALR technology works wonders in my living room, which has a fair amount of ambient light during the day. Even with the curtains open, the screen maintains vibrant colors and deep blacks, significantly reducing glare and washout. This feature alone makes it worth the investment for rooms that aren’t completely darkened. Image Quality: Paired with my 4K projector, the screen displays crisp and clear images. The color reproduction is accurate, and the contrast levels are impressive, bringing out details in both bright and dark scenes. Watching sports, movies, and playing video games has never been more enjoyable. Overall Satisfaction: I’m extremely satisfied with this purchase. The 150-inch ALR screen has elevated my home entertainment setup to a professional level. I highly recommend it to anyone looking to create a cinematic experience at home, especially if dealing with ambient light is a concern.

When the member price deals come up it’s a good amount off

When I shop at Best Buy, I appreciate the membership and assistance of the employees for what I'm looking for.

The My Best Buy Plus membership is a paid subscription service offered by Best Buy that provides various benefits to its members for an annual fee of $49.99. One of the primary benefits of the My Best Buy Plus membership is free 2-day shipping on eligible purchases. This perk can be especially useful for those who need their purchases quickly. Additionally, members receive exclusive access to special events, discounts, and products. The membership also extends the return window for most products to 60 days, providing customers with more flexibility. When compared to other membership programs, such as Amazon Prime, My Best Buy Plus offers similar benefits, including fast shipping and exclusive deals. However, it lacks some of the premium perks offered by Amazon Prime, such as streaming services and music benefits.

I must be candid about my experience with this membership. Initially, I was misled about the price match policy. The representative assured me that they would match any price from any retailer, regardless of when I purchased the item. However, when I attempted to use this policy, I was informed that only a limited number of stores were eligible for price matches. Furthermore, when I requested a price match for a camera I purchased at Best Buy, I was denied due to the item’s non-returnable status. This contradicts the membership’s promise of unlimited price matches from any retailer or date. Additionally, I have not received the promised two-day shipping service. Instead, I have consistently experienced delays of five days or more for my orders. Furthermore, I have not been able to access exclusive member prices. I strongly advise against enrolling in this membership. The claims made about its benefits are misleading and do not align with my actual experience.

The best buy membership is fantastic.Having the comfort of knowing that I can return my stuff without having a receipt.And having the geek squad able to come out and fix any problems that I might have gives me a peace of mind.I would recommend it to anyone.

I have not yet had a problem with any items that I have brought also. I just showed up the Geek Squad. They took care of me, no problems. They did not make me make an appointment. They just took care of me right on the spot. I love it.I will do it all again john c

My first use of this enabled me to return a RokuTV within 60 days for a larger and upgraded version to the Plus Series with 0 hassle. Membership honors a 2 day delivery schedule yet after an unavoidable flat tire and subsequent delay for days after a weekend, they assured me delivery would follow the next day and it was. Their communication and commitment to my satisfaction was authentic and immediate. An unheard of practice in my experience these days.

I would not be able to use my laptop to its full capability without the geek squad. They are amazing and I’m so happy that I got the membership. It really is worth every penny of it.

This membership has been a great experience so far. The exclusive discounts, free shipping, and extended return periods have made my purchases much easier and more convenient. I also appreciate how simple it is to manage everything from my Best Buy account. Totally worth it if you shop at Best Buy often!

Membership pays for itself quickly through savings on shipping and exclusive deals. Extended return window offers peace of mind on big or complex purchases. Improved customer service experience and faster support access.