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Customer reviews

Rating 4.2 out of 5 stars with 38989 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 38,989 reviews
  • Rated 5 out of 5 stars

    Happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a customer for life! In depth explanation. Thorough explanation of all parts needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, its a good subscription plan and company for buy electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good membership to have- worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt too sure in the beginning, but it actually turned out to be a great service with perks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Promos with Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a laptop and a phone which costed about $2000 and I recieved 15% in rewards for becoming a plus member and openning bestbuy rewards card. Also, I recieved $117 off on S25 ultra phone as I am a plus memeber.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Membership rocks

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for those who need a longer time to see if you enjoy a project instead of having 15 days to return a product you get 60 instead as well the membership pricing pays for itself with the savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fory new laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the ability to take in my new laptop for any issues or even have it replaced gives me peace of mind! Would only have gotten it if you made a purchase for a big item like a computer or appliance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure what this membership provides me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think its a good plan, but to be honest, I'd like to have some documentation explaining all the benefits that are included with this program..

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, MichaelM! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. I can certainly understand wanting more information on your purchase. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. For your convenience, here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Buyer's Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since you are paying Best Buy now to be a member, you need to make sure you are shopping at BB often enough to make it worthwhile. I used to love going to the store and just looking at merchandise. Now, many stores carry little items and my buying habits no longer include BB as often. The cost of membership could be outweighed by savings. Make an informed decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the membership fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the cost of membership. My single purchase more than paid for the membership and offers better policies for members

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy employees are the "Best".⁹

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great savings on purchasing my camera and lenses. The employees were so helpful and informative and took the time to explain the details of the camera amd lenses and the financing and details.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has such great value. I would highly recommend getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is great, I appreciate gettig preferential treatment. I realize I can cancel at any time, but why would I?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The membership paid for itself.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has paid for itself. We've only had it a short time but it was worth it for us because of items we needed to purchase. When buying our TV the young man that helped us was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lower price on a purchase made last month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy I purchased the Best Buy Plus membership last month when I bought a new laptop. I called today because I saw that the price of my previous purchase was now $100 less. I called Best Buy and the very pleasant young gentleman I talked too took care of processing the purchase price difference to my credit card in a matter of just a few minutes. Excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Membership Benefits!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Plus is a great subscription! The delivery benefits, exclusive offers, and member perks make shopping much more convenient. It’s a worthwhile investment for frequent buyers like me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Our membership has been great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've enjoyed the reasonable price membership. We've been able to get a couple of things for free through points earned on purchases we made. Also got our washer and dryer with no interest for over a year to get it paid off. We also get 60 days to return stuff I believe if it's unopened and have the receipt. Can't remember the rules that well, but it's been good for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Discount if you spend enough makes it worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the membership because I was buying a few appliances and discount on the appliances more than paid for the membership. We will see if it remains worth it in future years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you shop at Best Buy often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, this is what you get... Free Shipping: No minimum purchase required for free standard shipping on most items, saving you money on smaller purchases. Extended Returns: Get an extra 30 days to return or exchange most items, offering peace of mind and flexibility. Exclusive Deals & Discounts: Access member-only sales, early access to events, and special pricing on select products. Dedicated Customer Support: Get priority access to customer service representatives for faster assistance. My Best Buy Points: Earn points on every purchase that can be redeemed for future discounts. All depends on how much you shop at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The More You Use It, The Greater The Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended price match and return policy and member deals are a plus. Those are the primary reasons for my membership. I just don’t know that I used it enough to be worth it last year. This year it has saved me at least $40 so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE weird one where it’s actually worth it. Pay $50 for yearly peace of mind.

    I would recommend this to a friend