Customer Ratings & Reviews

Got this for peace of mind. It's worth it for member only prices, setting up notifications of price drops on your saved items, and the extended 60 day return window. Gives you 60 days to get a better price of the item you purchased is cheaper than when you bought it.

Geek squad is great and handle anything. It's great to have a back up plan if things go south

This is a membership that is worth it and not that expensive.

Great! Amazing card Able to pay anywhere Highly recomended

I joined the Best Buy plus membership primarily for the two months of price match guarantees. I have benefited from price match guarantees, but the process to obtain price matches is very frustrating and inconsistent. Best Buy customer service is not very helpful, but their web-based live agent chat process does resolve ongoing issues to honor their own price match deals. Also, the Best Buy app is supposed to notify users when you mark an item for price drops, but that app feature very rarely works as advertised. At the end of the day, I have benefited from my Best Buy plus membership to receive price drops on items I have purchased, but it requires a lot of my time to ensure the price matches offered internal to Best Buy themselves are credited to my account.

We love our tv. We went a little bigger and with the sound bar it is good.

The gentleman who helped me buy my new LG TV was great -- knew the products, understood my needs. And the Geek Squad gentleman did a great job of installing the TV -- arrived early, but coordinated that. Great experience overall. Thank you to Best Buy.

I purchased a eero mesh router system in August 2023. The price was competitive, the purchase experience was trouble free, and the Geek Squad Technician (Matt) was great. I would have really struggled putting in the system myself. The membership was well worth the cost and would do it again the same way. However, I'm not a frequent purchaser and have not had the opportunity to use any of the other membership benefits. I'm looking at purchasing a couple of kitchen appliances within the next twelve months and will keep Best Buy high on the shopping list.

Membership with BestBuy is great and works good for warranty

This membership is a real value I really recommend

This membership is a great price and wonderful for gift giving. Excellent deals.

This membership is absolutely worth it! The exclusive member prices helped me save a lot on recent purchases, and the added benefits like faster shipping and special offers are amazing. Everything works smoothly, and I always feel like a VIP customer. Totally exceeded my expectations!

I originally called the 888 number for my price match refund. It was very hard to understand the phone rep, she also told me that I was not eligible for any refund. I disagreed and she instructed me to head to the store. I did go the store in Ashwaubenon, and was refunded the price match with no questions asked. It took all of 30 seconds. I am very disappointed in the 888 number quality of customer service. What she told me was 100% incorrect and she would not transfer me to her supervisor when I asked. So for that part of my ordeal, I would rate it a 1. For the customer service I recd directly at the store, I would give it a 5.

I have found thus membership very halpful in maintaining real cost savings abd service in the way we spend discretionary dollars.

This membership was worth the cost for price matching after purchases when sales occur during the holiday

The extended price match and return policy and member deals are a plus. Those are the primary reasons for my membership. I just don’t know that I used it enough to be worth it last year. This year it has saved me at least $40 so far.

I absolutely love my Best Buy membership! The diverse benefits have made shopping so much more enjoyable. Their exclusive deals and special discounts always make me feel valued as a customer. The service team is incredibly helpful whenever I need assistance. I’m thoroughly satisfied with my experience and warmly recommend it to everyone!

This membership is great! Really makes purchasing more comfortable.

We needed to replace our home computer and found the service and expertise at best buy to be the best. The sales person was very informative and knowledgable about all aspects of what we would need to replace our computer. He even offered help after the sales and we could return to Best Buy to gzve more clarification. The Geek squad there is excellent and getting a discount for 1 days purchase of both computer and printer was a grest savings. Goid advise to sign up for the card. Thank you. The computer is excellent!

It has worked for me. Good deals and protection plans.