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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 40285 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 40,285 reviews
  • Rated 4 out of 5 stars

    Mrs. Yung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service keep up the good work. Xxxxxxxxxxxxxxxx cxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I vote yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It pays for itself with the special membership savings alone. The extended returns and Geeksquad availability are helpful as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You had 1 job……

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a member because I am technically challenged. However; I purchased a television and nobody took my phone number or recorded that it was me. I didn’t notice that they failed to extract my information at time of checkout. I’ve lost the receipt and there’s no way of tracing it. BIG bummer. Not happy about it and I’m a member! I’ll still stay a member, but I expect more. My TV is broken and now I have no recourse.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for your review of your My Best Buy Plus membership. As a phone number is requested to display and confirm any associated membership details directly on the keypad at check-out which requires your acknowledgment, we're sorry to hear that you're unable to locate your receipt or proof of purchase. Feel free to connect with us on on Facebook at facebook.com/BestBuy, Instagram at instagram.com/bestbuy, or Twitter/X at twitter.com/BestBuySupport or give us a call at (888) BEST-BUY or (888) 237-8289 for further support. Thanks! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    My tech-needs "go to"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy plus membership just seems to make pur hases or service much more streamline and convenient for all my tech-needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for big purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure what it did other than save me money on my laptop when I first subscribed. But that was worth the price of admission.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time trying the membership, good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value And easy return policy it basically paid for it self and makes it more convenient too try out new computer products ect without worrying about having to return it within 2 weeks so I can actually try rent computer and see if it’s good enough to do what I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't use it often but is very good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have for deals. I don't really use it as often but very recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus: Worth Every Penny! This membership is a game-changer for frequent Best Buy shoppers. The free 2-day shipping alone is worth the annual fee, especially during the holiday season. The extended 60-day return window offers peace of mind for expensive purchases. I've also scored exclusive discounts and early access to deals that quickly offset the membership cost. The 24/7 tech support has been helpful for troubleshooting new gadgets. Overall, a fantastic value for anyone who loves Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value of a 5 year membership was really explained to us especially for a dish washer made buying the warrenty an easy decision. The sales person did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle, no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walked in, greeted at the door and asked if we needed help with anything, we said TV’s and they sent over a wonderful helper that knew his stuff, which was good because with all the new stuff and old stuff, we were pretty much lost. Long story short, we ended up with a perfect match of what we needed. Had Geek Squad install at home and again, it was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the membership, they offer good deals that ive taken advantage of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it to have a membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helped me a for price match with god return policy, especially early black friday deals to save a lot of money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membrrship 2025

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet hopefully not but had membrrship in the past pretty good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like membership benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this membership, easy access for geek squad and other protection plans. Plus the Rewards they offer, very great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it, should have taken it earlier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it recently when buying laptop for college for my kid. Already saved the membership fee and some more in coupons within 3 months.No brainer for families with school/college kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership saved us over $100 in price protection. Nice to be able to move forward on a purchase and installation and know you are protected from price changes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Store friendliness Amazing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I enter my North Canton Store, I am alway greeted and assisted dueing my whole experience! Mikey in Home Theater was amazing in helping me pick a nice home entertainment system well within my budget with extra gadgets that up my purchase’s worth! Ive ner had a problem with it and am thankful for the staff at my Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovee itt!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been great having this membership!! So many deals & it’s come in handy so many times, so worth it!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I saved!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saved the price of the memberships when I signed up - and I'm hoping it will be profitable. Not sure how to get lowest price on items that go on sale for less than you purchased though - that's worth it - when I figure it out.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi! Thanks for sharing this review here. If you have additional questions regarding our Price Match Guarantee, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting an extended warranty alone is worth the membership. Best Buy is the only place I will go to buy anything electronic related !

    I would recommend this to a friend