Customer Ratings & Reviews

I recently purchased the 150-inch Ambient Light Rejecting (ALR) screen from Best Buy, and it has completely transformed my home theater experience. The screen’s massive size delivers an immersive viewing experience, making movies and games feel larger than life. Installation: Mounting the screen was straightforward, thanks to the clear instructions provided. Despite its size, the frame is designed for easy assembly, and with the help of a friend, we had it securely mounted within a couple of hours. The build quality is robust, ensuring the screen stays taut and wrinkle-free. Performance: The ALR technology works wonders in my living room, which has a fair amount of ambient light during the day. Even with the curtains open, the screen maintains vibrant colors and deep blacks, significantly reducing glare and washout. This feature alone makes it worth the investment for rooms that aren’t completely darkened. Image Quality: Paired with my 4K projector, the screen displays crisp and clear images. The color reproduction is accurate, and the contrast levels are impressive, bringing out details in both bright and dark scenes. Watching sports, movies, and playing video games has never been more enjoyable. Overall Satisfaction: I’m extremely satisfied with this purchase. The 150-inch ALR screen has elevated my home entertainment setup to a professional level. I highly recommend it to anyone looking to create a cinematic experience at home, especially if dealing with ambient light is a concern.

The Beatbuy membership is nice to have when you buy from Beatbuy. The membership often beings lower prices and more rewards for the products you buy ar Bestbuy and Bestbuy.com

Love Best Buy! However….Geek Squad installer never answers our text or returns our calls when we have an issue with our new television. He even gave us his work cell number. Even our local BB manager can’t get them to call us. The “in store” Geeks are very helpful. Membership is beneficial for installation only basically.

Convinced with credit card to offer great pricing and financing.

This service was incredibly useful to me. A 60 return window made me much more willing to try products knowing i could return them later if they didn't meet my standards. The additional protection on my purchases were also very nice to have.

Fantastic Value — Best Buy Membership Pays for Itself! I’ve been a Best Buy member for a while now, and I can confidently say it’s been one of the best memberships I’ve signed up for. The savings on purchases, exclusive member deals, and special discounts have easily covered the cost of the membership. One of the biggest perks for me is the free shipping and faster delivery, which makes online shopping so much smoother. The extended return window is also a huge advantage — it gives extra peace of mind, especially when buying tech or gifts. The member-only promotions and early access to sales have helped me score some amazing deals that I wouldn’t have gotten otherwise. On top of that, the tech support benefits and protection plan discounts are really helpful, especially for bigger purchases like laptops, TVs, or appliances. Overall, the Best Buy membership is 100% worth it if you shop there regularly. It’s saved me money, time, and stress — highly recommend it to anyone looking to get the most out of their tech and appliance shopping!

Jaden once again saved the day. He found the problem within minutes of arrival and plugged in the cords that had been accidentally disconnected by my cleaning lady. Now, my initial call to Best Buy was not handled correctly. The person took all my information but never told me to expect an email from Best Buy with a link that I had to use to pay for the service. Consequently, I received emails from BB stating my appointment would be cancelled due to failure to pay. I called best buy again and the agent got everything fixed correctly, and asked me to stay on the phone until I'd received the correct email and go it all paid for. Thanks to him, everything got fixed. The Chat Bot on the Best Buy web site is awful. It doesn't understand anything you are trying to tell them and eventually they just transfer you to a person. Very frustrating dealing with their website!!!

For the longest time i didnt like best buy yhey were always expensive and felt wasnt for me till i got i into pc gaming the get deals thru out thw year and membership pays for its sell after a few purchases

I've made a lot of purchases this year and for smaller online orders this is worth it on shipping. For other purchases there is often a discount but the discount does not always seem exclusive to members. Gone is they point system they used to have. I actually liked that as it gave you a measure of your loyalty. Whether that was worth much or not, it felt valuable somehow. I'm mainly concerned at this point with supporting competition for Amazon and having a local physical location to go to. So if the membership helps them out, great. Hard to think of Best Buy as a disadvantaged 'local' business but seems that way these days!

This membership is a great value because of the price match guarantee. We bought a LG washing machine last month and the price went down last Friday and we got a refund back because the washer price went down during Black Friday.

Signed up when I made a big purchase and saved over $100 and have been getting great deals, updates and info ever since!

Everything went fine glad idea was in stock. Was unable to use my membership because I put the idea in my grandsons name . Plus cashier said I did not a discount before I put it in his name. So what’s the since having a membership. ????

This is what makes Best Buy truly different from other retailers. This gives you piece of mind of any price changes that happens after your purchase. I actually had to file a discounted price review 3 weeks after my purchase. And within 30 mins, they resolved it. You also get discounts in other software areas that compete with large scale discounters.

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My Best Buy Plus membership has been a great experience. I really appreciate the free shipping with no minimum purchase, which makes it easy and convenient to order online without worrying about extra costs. The exclusive member pricing has saved me money on bigger items like TVs and soundbars, and the extended return window gives me more confidence with my purchases. Another benefit I really value is the peace of mind of having access to Geek Squad support and protection options when needed. Overall, the membership more than pays for itself, and it adds extra convenience every time I shop at Best Buy. I would definitely recommend it to friends and family who shop here often.

My experience with the customer service was pleasant and informative the representative was very helpful and knowledgeable concerning my concerns.

Pretty cool to see there's some better prices for members. It saved me $100 on my lightsaber so far so it's already paying off! I would say it was worth the purchase for sure

Joining at this time saved more than enough to cover the first year of membership!

I think this is a great deal. I love that. It extends the return window to 60 days. Also, I just feel more comfortable knowing I have time to get to know the product I purchased and to make sure it’s the right one for me.

Grateful that I have the needed security when I need it most. Wish I had this with my last purchase.