Customer Ratings & Reviews

If you like electronics and you shop at Best Buy, I recommend you take advantage of the plus membership! It’s a no brainer, you have extended returns, you could buy something and no questions asked they’ll exchange it or give you your money back and also the support is great.

The manager and assistant manager were very helpful to me in returning a microwave that went bad. They were very understanding of the situation and had my best interest at heart.

Excellent purchase. Very convenient and best for deals and returns later on

Looking forward to having the extra return time. Signing up was painless. Also love being able to take advantage of deals that I miss!

Membership prices are good Geeks Support gave me peace of mind

Membership is a great deal. You get something for signing up and you gain all the perks on more discounted pricing! Only 50$ a year. If you shop here a lot it’s worth the buy.

I love having a 60 day return window instead of the normal 15 days. Gives me more time to decide if I like the item or not.

Everyone at the GEEK squad was friendly, helpful, and knowledgeable about their technologies. They explained their charges, to which I responded, "I only had the computer for five days, and you want to charge me to fix it. " I am rating the people, not the store's policies. I ended up returning the PC, It was an open box in excellent condition.

Membership value feels average to good. The 60-day return is a nice perk, and very occasionally there might be a decent dollar bonus reward for spending on select categories. Most member discounts feel weak but they do occasionally drop a good deal or two that at the least makes up for the membership fee. Overall, if you shop at bestbuy a lot, it's decent.

One of the most convenient membership services out there. Worth it if you spend $100 or more in a year here

Upgraded our membership - great value. The staff at Best Buy was most helpful and we enjoyed our shopping experienced.

I feel like it’s actually worth it. I’ve cancelled it in the past, but this time I’ve kept it.

This membership served us well. We had to purchase some big-ticket items (MacBook, washer and dryer) and relied on Best Buy Plus to make sure we got the best prices. We received money back because the MacBook price went down after we bought it.

Great service 10/10 would recommend. Great price, love checking the app for great deals.

Best Buy has a lot of top names brands and offers.

Very convenient, awesome exclusive member only pricing on big ticket items!

Everything about this is great! Geek squad support is my favorite function of the membership. Help with anything I need is always available.

used this service to have my new phone uploaded with all the data from my old phone, and was given instructions and help in becoming familiar with the new interface. The agent was very helpful and patient with me.

Got the membership to save money on a big purchase. Not sure how much it’s worth it beyond that.

PROS: it saved my behind by, extending the time i had to return a dishwasher that ended up being a terrible purchase, so we were able to get a different one we love. CONS: they claim that they will refund you for purchases that go on sale within a year of you paying full price….. of course, this has never ever happened. Not sure if it’s worth it.