Customer Ratings & Reviews

We had been having problems with a mobil phone hearing impaired app connection on a galaxy phone and purchased an iphone. The staff was very patient in changing over the old to new phone and pairing the hearing aids. Being older customers the option to come in with a scheduled app appealed to us.

I appreciate the vibrant picture quality and the convenience of the Google TV hub on this television. However, it's worth noting that a robust WiFi connection is crucial to avoid potential delays that could impact the overall viewing experience. The sound quality, while not exceptional, can be improved with the addition of a soundbar.

The installation was excellent. The tv was good. The delivery was great

Love my Plus membership. Best Buy makes shopping fun again!! Exclusive deals and discounts with limited alerts. Just enough so they are informative, not annoying. And there hasn’t been one time when my package hasn’t arrived early. Great job BB.

It is very important to purchase a extra warrant for the product you buy

Protection plans and geek squad are excellent services. Membership totally worth it!

I love the added sales and the knowledge that if something goes on sale they will match it for up to 60 days.

I cant wait to start getting more rewards.........

Our salesperson was extremely helpful. Very knowledgeable, courteous. You had great prices for the July 4 sale. When the geek squa came to our house previously to install our 98 inch TV they were terrific too

Will be very useful when I need it. I fixed my cell phone with it so far.

I’ve been using the Best Buy membership for almost 2 years now and have definitely made my money back as almost every large technology purchase I made was on mega sale. Highly recommended service if you buy a lot of pricey technology items.

The membership is definitely worth it if you shop here often.

I am glad my salesman talked me into this. I have never been a person who buys in-store and mostly buy online but this time I wanted to see what I was getting. I opted for the credit card as well as the store card although I thought I would never use it and already have. I am fast becoming a big fan of Best Buy. The staff at my store in Brick, NJ is super friendly and knowledgeable. If I could give them 10 stars I would and I never write reviews.

It is great and allows for great deals and savings .

I gave 4 stars since there is always room for improvement, but not much in this case. It is an excellent value for quality service.

I have just used it once so far for the purchase of laptop. It has been great !!!

The membership has been a good decision. One of the team members guided me towards making the choice in joining, saving me money on lots of my purchases thus far. I would recommend the membership to anyone looking to shop at BestBuy.

This is a great experience and I’m really grateful to have spent 50 bucks for this just can’t plan that has already saved me money and giving me some free trials to some different Apple programs, including Apple TV

I bought this membership and I didn’t even want to but now that I did I don’t think I could go back

Not really sold on the value of this yet. Maybe I will be later, but I can't see any real value beyond my initial reason for purchasing this. (to extend the return window (scant 15 days) to return (the 2nd) a defective keyboard after a few days' illness prevented me from returning in a timely manner and went past the 15 day window. I look daily to see if the items that I am considering to purchase fall under the "Plus Membership deals"/discount pricing, but alas, the available items seem "limited"? I wish that I could be excited about this purchase, but at this juncture I feel as though the purchase should not have been "necessary" as the only option that allowed me to return a defective keyboard. I APPRECIATE that it was an option, I'm just not happy that it was the only option that management offered me and the membership has not "paid off" as of yet.