Customer Ratings & Reviews

Very slow processing of membership plus benefits. Waiting for almost a month to receive the $25 credit for purchasing an item worth more than $500

Appreciate the sense of security if problems develop.

I liked it when I got it for free with my PC and I got a discounted PC bag buy with it. I’ve taken advantage of the free Apple Music and TV. I don’t have a lot of things to buy so I’ve not used it beyond my original buy.

Best Buy never ship is one of the best deal I have ever purchased.

Why wouldn’t you join?! A great deal, extra savings and worth it.

These perks can be particularly valuable for those who frequently purchase electronics or appliances from Best Buy. However, if your shopping habits are more sporadic or you prefer other retailers, the membership may offer limited value. It's also worth noting that some services, like extended warranties, may still incur additional costs.

I went in and purchased a shark rocket. I waited less than 5 min to be helped and I am very satisfied with the service. I wish that I could remember who the sales person was because I believe in credit where credit is due, however, it was a few weeks ago and I cannot remember. Previously, I purchased a top of the line LG washer and dryer with pedestals and I was very happy with both the purchase and the entire customer support team at Best Buy Warner Robins..Thanks Team for all your support!

Best Buy’s membership program is a great value for frequent shoppers and even those like me who only shops on holidays. The exclusive perks like extended return windows, member-only discounts, and free shipping make it worth the cost. I especially appreciate the priority access to new products and tech support, which has been incredibly helpful. The program easily pays for itself with the benefits provided.

Received excellent service from the staff and the delivery people.

My Fit Bit died and past the warranty so was able to get a new and better one in record time at a very reasonable cost. Then the sales person noticed my cell was glowing and ready to catch on fire. I couldn't believe it and I finished the transaction and proceeded to replace my cell.

We noticed that the sales price of out SAMSUNG OLED 65" TV, price reduced by $742.00. We went to the Greenville BEST BUY......no hassles....they put the $742.00 back on out credit card immediately! Thank you!

I just started and cannot give a real judgement yet.

This membership was recommended to me during my purchase of a washer and dryer to save money immediately. Now I have a yearlong membership that has paid for its self already.

I like the protection for the products I purchase and the longer time to use a gift receipt for a return.

I like the way I got 60 days price match and I got total 115$ back

Well worth the extra money. I just bought my first laptop and best buy made it very simple!

I only signed up for the 200.00 off a TV. I have not seen a very big savings or a need for this unless you can get something cheaper for signing up. I will not sign up next year.

The salesman recommended it to save on my phone purchase, so I signed up at that time. Haven't used it since.

The support received from everyone in the sales floor to the Geek Squat installing a new radio and rearview camera on my truck was great. Ricardo was very helpful procuring the parts, installing, and explaining how to use it. Thank you!

The My Best Buy Plus program is a great way to get the most out of my shopping experience. With extended return policies, exclusive sales, and protection plans, I can enjoy peace of mind knowing that you're getting the best value for your money.