Customer Ratings & Reviews

Helped my save a lot was able to get my ps5 come back get money off and with that money just add 10 to get a brand new monitor

My experience was absolutely perfect. I walked in & my salesman walked right up to me. He lead me to exactly what I needed, He gave me tips on how to get the best performance out of my sound bar. I left knowing I made the right choice. No pressure just sound advice.

Suggested by the staff. Plenty of perks even if the electronic were bought before the best buy's event like black friday (as explained by the staff).

Joining Best Buy’s membership program was a game-changer. I struggled to find the perfect gift for my dad until I turned to Best Buy. Thanks to my membership, I found exactly what I wanted and scored an incredible deal. The perks made the process easy and stress-free. Best Buy truly offers the best of the best. My dad was thrilled with his gift, and I couldn’t be happier with the seamless service. I highly recommend Best Buy's membership for convenience, savings, and quality products.

I don’t work for best buy, but I do highly recommend buying this membership especially if you know you’re going to buy or shop here a lot. Staff were great in explaining things before you buy this membership. Even after a long time of being a member, the staff will remind you or offer you exclusive membership deals and prices when you buy later on.

Great value if you love tech and shopping at Best Buy

Customer service has been very helpful I’m definitely impressed as customer service is very important.

Honestly really great. My favorite feature is the ability to return items beyond the 14 days. Now I can properly test an electronic device and see how I really feel about it instead of making a rushed decision. Free shipping and all that is also really nice.

This membership was saved me hundreds of dollars on purchases I had already intended to make without the program. I receive the rewards shortly after the earning period which has been extremely convenient for using towards more purchases. Love this membership

The membership is one of the best things I have ever done, My purchases from Best Buy are substantial, it's my favorite store. The organization within the store is superb and the employees are very knowledgeable and helpful. The Geeks came out to my house I was left speechless. Thank you for making my experience of the Best Buy's ever Glenn

I didn’t use it as much as I thought it would I love the concept and the idea and it worked well when I did use it

Great perks and discount that actually pays for itself already from the member savings and unlimited free shipping!

The Geeksquad gentlemen was very professional. He guided me the steps needed as he removed the the continuous antivirus popups on my laptop. I’m very pleased of the result.

Great for saving money in the long run! Buy something and it goes on sale later, you get the difference back!

The money we got back for our new monitor equaled the cost of our one year membership! Then we got more money back for our new desktop! To top that off, we put our rewards towards a new ipad. We are very happy!

I had no idea that becoming a member of Best Buy would have so many perks. I did it to get an additional $50 off of a purchase of a computer, but found out after Apple let me know that the computer was defective and to take it back to Best Buy, that I had 60 days to return it and other perks I didn't know about. When I went back, Best Buy was offering an additional $250 as a member for the same computer, so I got the new one at the new discounted rate and processed the refund after I migrated to the new computer. Not only that, but my new apple iWatch was $100 off. What a great deal to become a member and get so many great things in value!!!

Very good customer service. Salesmen are top notch. Very thorough on products purchased. Will consider lap top in near future. Glad i was informed about membership benefits.

Hi, I thought BestBye is the place where people buy things without worry. But I had really the worst experience. Last July 6th I spent around $4800 something a Tv , sound bar and few other things order # 1125187262127 And it was scheduled for delivery July 29th .. and July 8th I saw the TV price went down $300 .. when I bought the TV was $3300 .. then call BeatBye customer service and ask for price match then the agent say okay we can do that but for now the order is pending once the order is delivered give us a will do the price match and also he give me a Case # 359765158. Then I said okay. The product delivery date was July 29th and it’s came on time then the next day July 30th I give a call to BestBye for price adjustment then agent say we can’t do that you have to go to the store where you bought it .. then I went to the store after they checking everything from the store says you price match it’s already approved just need to process just give them a call they will do it .. then I left the store and call again the BestBye was on phone for an hour the lady same think she I we can’t do that you will have to go to the store .. then again July 31st I went to the store again talk to them .. they told me it’s already there why they don’t process that .. call them again and talk to the customer service manager .. then I called again also spoke to the supervisor but she told me we can’t give the $300 price match .. so my question is way I got miss guided from the beginning.. I could have go next day and cancel my order and re order again and get my price match .. I still can return all the stuff I bought eventually BestBye will lose $$$ because everything is open box now .. my only concern is customer like me spent thousands of $$$ to give you business but if you guys harassing them like that .. then slowly you will loosing business. I will still request if possible please bring the issue to higher level I already share the order number also the case number.. I also have the picture for July 8th but definitely find out if you check the TV price on July 8th ..

A new program with great benefits. Recently upgraded and enjoying the benefits so far.

Large inventory of different models to choose from. Excellent customer service. They answered all our questions and steered us in the right direction. The sales person let us know that a sale was about to begin a few days later and how to be credited back the discounted sales amount. Which they did.