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Customer reviews

Rating 4.2 out of 5 stars with 39109 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 293 Showing 5,841-5,860 of 39,109 reviews
  • Rated 5 out of 5 stars

    The great to be a salesperson.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and the salesman was very kindly to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m new to the membership I do see that this could become a good deal for future sales if I miss sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben was terrific, not only in fixing my laptop in 24 hours (and one day earlier than promised), but also in setting me at ease after my machine was hacked. I am deeply appreciative, and impressed with his skill and demeanor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy electronic devices it’s worth it. And I used membership and they were nice and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate to have Best Buy provide free with my purchase to have the opportunity to experience the benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Restored my laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Windows 11 laptop crashed and Dell could/would not recover it. i took it to best buy and the Geek Squad did a factory reinstall and restored all of my data. They were professional and did exactly what they said they would do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Perk!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Plus membership was thoroughly explained by the associate who assisted me. I wasn't aware of the membership prior to my recent visit, and it made perfect sense for me to sign up. As I reviewed pricing comparisons (member price vs. non-member price), I found that it was financially advantageous to join. Also like the added perks of price matching and easy returns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love and Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store and best prices already without the membership so imagine how much better it gets with one!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Saves money

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if you don’t shop at BestBuy constantly, it can really save you money with the ability to do returns and price matching within 60 days.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only if you’re a Best Buy addict

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t use this product much. I don’t buy from Best Buy enough for me to be worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always nice to be able to return items to the store from two months ago without a receipt

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the rewards you give and the products you sell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 20% with this membership for buying new TV. That was agreat deal. Tottaly recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator by Kitchen aid and Whirpool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Kitchen aid refrigerator had factory defect, they change it to Whirpool upon delivery another damage happened and returned again. I am very unhappy about this products. I will not recomend to my friends and family...Very much disappointed.!!!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Millie! I can definitely understand the desire to have a smooth refrigerator delivery process as a member. For reference the benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    All accessories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best is the best in electronics..bravo..great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent membership with discount and really great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. I can get more discount for some items and I can get reward or coupon after spend money with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good choice at the time it really paid for it's self in the long run, but I ended up upgrading to the Total.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Juan an Sebastian were Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer Service by Juan and Sebastian they knew the product s

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although, I only used it once, it seems like a good deal especially since the holidays are around the corner. I was also able to use it within the same purchase which was great. No new card, it's just associated with your cell phone. without further use though, I can't give it 5 stars? I would also like to know the discount received.

    I would recommend this to a friend