Customer Ratings & Reviews

It has already paid pack with its awards and extended return periods.

So far I am happy with the overall experience. I've ordered a couple items including a TV and everything has been delivered fast and customer service was top notch. This membership has definitely been worth it so far

He was very friendly. He was concern of what needed to be corrected. He handled the situation and made sure I was satisfied. Great Service.

I've saved a significant amount on electronics and accessories" "The extended return period gives me peace of mind when buying high-ticket items" "The customer support has been top-notch too — they genuinely prioritize members" "I highly recommend it to anyone looking to maximize savings while enjoying premium perks!"

I found the professional character of Richard, our sales tech, to be of great value in responding to my questions.

I spoke with Sandra at 3:28 central on 10/17. Someone find this recording and use it for training. She gave me clear answers and assisted with my request better than any rep I’ve had so far. I was impressed with her help so much I’m giving this purchase a 5 star rating and she’s the ONLY reason why. It’s been a nightmare of poorly trained customer service on every other call.

This membership is a real plus! We cleaned out our garage and had electronic items we no longer used, broken or outdated. So easy to just take to Best Buy to dispose of, instead of hunting down Recycling Centers that were a distance from my home. Staff was very friendly and helpful. They actually came out to my car to help unload.

It’s great to have this instead of buying a extended warranty you get it with this program plus so much more

All team members we very help , polite and professional in helping me with my recent purchase. Best Buy. It is my top store of choice, always!!!!

Best buy membership Plus has a lot of great value of guarantees and can save up lots interest of devices or purchases you want it's a great deal to pay off all the electronic or they can work with you whatever you need and therefore getting what your need of brand & Style. Best buy has a lot of great products and your word to keep as a customer happy of all necessary warranties! As for ordering online there is no issues, A lot of good special and good deals what's great about purchasing on online.

Purchased with a microwave. Included installation and removal.

Floor Sales staff were frequently asking if we needed help with a product (TV) and were helpful in explaining differences and features between different models. when we returned next we had excellent assistance from a supervisor who also explained features of our TV selection. Also interested in rebate of sales price if sale price is lowered at future date.

The staff was very helpful and courteous and went above and beyond to ensure our purchase was done right, included all we wanted, set up our account and equipment delivery.

Very happy with my plan. The technicians installed my TV and soundbar which was installed beautifully. The back of the TV was done very neatly. The cords were all tied up. About a week later there was a loud sound coming from the TV or soundbar. The techs came out about 3 times and finally came to the conclusion it was the soundbar. The soundbar was replaced and it been 3 weeks since it was replaced without an issue. The membership protection plan is well worth the cost.

It’s been a few weeks, so I do not remember the salesperson‘s name, He was great. He answered a lot of questions took time with me was patient and eventually I made a significant purchase. The Riverdale New Jersey store typically has very patient Team members.

so far so good, looking for more deals so I can get back my original investment

excellent service by the sales representative; very informative

It is nice to be recognized as member and if this comes with a member price it is better, however what I really like the most is the great assistance from people and the people at Best Buy makes the buying experience a really good experience, Thank you Best Buy Stores staff.

They got me a bumch of money back in rebates after my recent purchase.

I enjoy the membership as it gives you unlimited access to geeks support and any technological support they will most definitely help you there are alot of benefits when joining