4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40257 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 308 Showing 6,141-6,160 of 40,257 reviews
  • Rated 4 out of 5 stars

    PS5 issue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GM, in this mount I paid for my membership and get 2 buys in this month, the first one I got a bad experience because my PS5 didn’t arrive to my home and need go to store to try to solve then by costumer services all was good (didn’t take the same PS5 but I solved) thanks a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An honest review by an honest customer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership alone has done wonders. It has helped me price match and receive services I wouldn’t have imagined. The geek squad is also helpful in assisting with repairs and the customer service line is incredible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership seems good. Shipping needs work.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only ordered two things on it so far and the first one was great. I got it super fast. The second item they shipped ground UPS, which switch to USPS and came ground and I got it a month or so later. I thought I was paying for priority shipping, I live in Alaska so it does matter.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy Plus Blues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BestBuy Plus membership is an okay package to allow people access to sales and tech support for recent purchases through geek squad. However, I feel it is overpriced for what is provided and doesn't really compare to their total tech package. The benefits are relatively dry and weren't worth the cost for me. Even their biggest incentive, the Geek Squad support, wasn't very helpful as they often pushed me to go to the product manufacturers for most of my issues as they stated they couldn't offer the same level of assistance and getting me in for an appointment would take almost a month anyways. I feel it's just better to get a manufacturer warranty or Total Tech unless Best Buy Plus happens to come for free with a purchase during a sale.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Memvership is great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this membership and immediately got value from it thanks to Peter Lerner! I was buying an Oura ring that day and Peter recommended signing up for the memebership to save money instantly. I have been enjoying the member exclusive deals. I also a ticipate the extended return window will come in handy in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus Membership is worth it!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve enjoyed the perks of having the My Best Buy Plus membership! It didn’t cost me anything to get a screen protector put on an iPad. I got a $50 December rewards bonus for spending $500 in October on top of the usual rewards points for the large purchase, AND I had early access and additional access to Black Friday deals along with other deals not offered to everyone else, and the deals didn’t stop with Black Friday- they keep coming! Great prices on lots of tech! I’ve really enjoyed my Plus Membership. It’s definitely been worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just got it. Remains to be seen.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since this is a new membership. Remains to be seen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price match might pay for the membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a refrigerator and between the day we checked prices online and made it to the store to finalize our selection and order a manufacturer’s sale ended. The store employee recommended we purchase the membership and if it went back on sale in upcoming weeks, we would be able to get the price matching benefit. The next month the product was back on sale and after a 10 minute visit to the store, our membership was more than paid for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy about signing up for this membership. They have great deals every week and you could save a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that this can be canceled at anytime if needed. Worth the money regardless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea. Get it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good plan. Best Buy offers extra deals when you have this plan as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy the membership and will keep using it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great value. The sales associates are very knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is the best option for electronics items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went very smoothly. From sales rep Logan assisting us while we whittled down our top picks to the style we actually bought, to the delivery men who were professional and polite throughout the process of removing our old fridge and installing the new one — it was all a great experience. I don’t think I’ve had a smoother delivery experience than this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership has been good. I like the discounts tha are available at times and the 60 day extended return is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deals for the membership fee. I appreciate the daily notifications!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely impressed with The sound quality is outstanding — powerful, clear, and truly immersive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can save you money and a rush to return

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that it helps to some degree on some of the purchases. But this year I bought quite a few items from Best Buy that accumulated a savings. If you’re a person that rarely buys from Best Buy, there may not be much of an advantage to buy the membership. But like I said, if you buy quite a few items, then it is worth it. I do like the 60 day return policy, however, I have learned that some retailers have gone to a 90 day return policy without purchasing any kind of a membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Dishwasher Ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving our new Bosch dishwasher. It is so quiet it took us awhile to figure out if it was running. Dishes are cleaner than they've ever been and they come out dry. I read complaints about the way the racks were set up. The setup is different than I'm used to, but I just had to learn to load dishes differently to maximize the number of dishes that fit. The 3rd rack is great for silverware and lids.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was definitely worth it for me. The additional support and return flexibility is great.

    I would recommend this to a friend