Customer Ratings & Reviews

I appreciated the professional help I got with Konley Patch. Some of the Geek Squad are not so experienced. Insist on getting an experienced person to help you.

This is a great opportunity for people who is buying stiff ahead of black Friday to match prices when it is dropped during offers

I recently purchased the Plus membership so havent used it but a couple times . I believe it is a great investment and look forward to even better deals throughout the year. Im certain the investment will pay for itself several times over.

So far impressed with membership. I like the fact that if a sale price comes up within 60 days the sale price will be honored with a refund

The My Best Buy Plus™ membership helps me protect the items I buy and gives me peace of mind

This is a great membership at a great price and savings

I am glad I have the membership. I haven't used it yet.

I’ve had this going on two years now as always great especially for electronics or bigger appliances

We had to replace a MacBook pro, and the My Best Buy Plus extended 60 days return window allowed for us to test drive the latest laptop, which we returned after exactly 60 days when the old laptop was repaired. The return process was quick and painless and no restocking fee for the over $3k MacBook Pro. We ended up deciding to purchase the same model but with a bigger screen and choose the one year zero percent financing option. Customer service helped us out every step of the way to make the entire experience go smooth, much appreciated!

Tre was very helpful and knowledgeable. Very pleased with service.

Yes, its a good subscription plan and company for buy electronics.

Since I don’t use Best Buy too often, purchasing the membership probably was a waste of time and money, but if you do use it, there’s great deals and warrantees for the products.

Good customer service help with any questions and give different options to help the customer

Only worth it if you buy from BB a lot. If you typically buy from Amazon but use BB for “need it now” purchases, then skip.

Membership for $50 saved me $325 so becoming member was easy decision. I receive quite a few e-mails for “ special” deals that are a bit annoying. Be nice if you could limit those to just products you might be interested in. Not sure I’ll buy again.

Daylen was awesome! He made our new refrigerator buying experience a memorable one. He was highly knowledgeable of the different brands and their features. Plus accommodating to our schedules for the delivery.

The Beat Buy Plus membership is great and worth every penny especially when you have such a busy schedule and need more time to return something. The 60 day return policy is definitely worth the membership to me!

I just want to say that the staff at the Braintree mass location are great. The manager and the woman who helped me. Jorden who works at this location assisted me. She was so helpfull and helped two other customers at the same time. All while making sure my situation was good. One of the customers was very rude and she handled it so professionally.

Buying in Best Buy is the smartest decision always. They have the highest product quality, good prices and attention. Also the loyalty programe is important. Best buy is a place to find solution and is very honest with clients. This last is something rare lately. Even though for Apple products they are better than Apple according to me.

I have bought 4 TVs this year alone. This membership is worth it for anyone buying multiple big things in the same year. Greater warranty coverage, special pricing, and 60 day return windows!