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Customer reviews

Rating 4.2 out of 5 stars with 40381 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 353 Showing 7,041-7,060 of 40,381 reviews
  • Rated 5 out of 5 stars

    Above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a GREAT experience at the Lake Worth, Tx. location and bought a few items before I joined. I went back and joined 2 days later and purchased a new laptop, wireless Keyboard and mouse combo along with a few other items and was just as pleased with the service and attention I received and saved a ton of money and learned a lot. Thank you to all the team members that took the time to check in with me during my visit, others stores I visited did not even acknowledge my presence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By purchasing the membership I was able to save $1,600 on a new refrigerator and when it was delivered, the guy noticed it had a ding in the door and they made it right by offering us a new door or a $500 gift card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the extra money. I just bought my first laptop and best buy made it very simple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value in case you need to return anything or get best deals on pricing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot's of deals on the little things you need, great when the sales start coming in and saving a bit more, highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but 2 day shipping is a miss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value if you buy "regularly" from Best Buy. There are gems in these exclusive sales from time to time! The 2 day shipping is a hit-or-miss from my experience, which is why Im deducting one star. My item has been stuck in "packaging" for a few days with no real answer other than "its coming."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeff’s Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly staff at the Fort Lauderdale store they are very informative and try to help you in any way they can much appreciated guys. Thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY IS THE ONLY PLACE TO BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought TV BECAUSE comcast tele. helper told me my set was dead. When the comcast installer came he found out it was only a a pulled plug. My return experience was quick, cordial and my credit card was promptly credited. I always go to Best Buy even for ink replacements for printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big saving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the membership save me a lot of money on installation of my tv, travel time, sweat, and the added benefits that you get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for the Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for our family. Always needing a new computer, device or TV and this definitely makes it worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have around the holidays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! They did a price match on a tv and sound bar I purchased and I got close to $500 back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service and very good punctual and convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like being there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good and I like being memberships I like to Shob

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer it’s a all in one and it’s amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy really is the best buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built a gaming PC. With the Best Buy Plus Membership, I was able to save more money than it cost to purchase the membership! So, it was like being rewarded with savings and discounts the rest of the year by filling the void in my heart that was left when my wife left me for her manager at Olive Garden with electronics. Thanks, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. My sales representative was amazing at explaining the Best Buy credit card and helping me find the product I was looking for. Had plenty of questions and he was able to answer each one of them. Even told me to be careful as I walked out the door and gave me a dark bag for my expensive purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great with the price match options where i could save more with more time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great because I got a $100 store credit while only paying $50 for the benefits. Although it is renewed yearly, so far so good if you plan on buying big items like tv or appliances

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Limited Value for My Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the My Best Buy Plus™ - Yearly Membership and, to be honest, I haven't found it to be very useful so far. While the idea of member pricing and perks is appealing, I haven't made enough purchases to justify the annual cost. The discounts on the items I was interested in were minimal, and I would have been better off just waiting for a general sale. I also haven't needed to take advantage of the extended return window or free 2-day shipping often enough to feel like I'm getting my money's worth. Unless you are a very frequent or big-ticket Best Buy shopper, the value proposition of this membership is quite limited

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, We appreciate your review. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s great shop and affordable, I’ll recommend this shop to my relatives..

    No, I would not recommend this to a friend