Customer Ratings & Reviews

the discounts are good but customer service lacks intelligence. i needed help with attempting to print something they sent me in the app - i can't print from my phone - i asked them to email it to me so that i can open on a computer or put in the us mail and they said that they couldn't

The true value of Bestbuy membership is definitely worth $50. The feature Free return up to 60 days allows me to explore different options and find the best one I like.

I’m loving the perks of this membership thus far. I just made a successful exchange of my AirPods

The membership adds extra values to the purchases.

This membership was well worth it! Ha ing the support from staff and the geek squad is awesome! Not to mention the protection plans that I was able to actually afford for my new washer/dryer, Samsung computer monitor and Bose speaker!

It has it's perks. Best part is return window and honoring lower prices for longer.

I really appreciate the availability of my contact person James in the Spanish Fort location in Alabama. He was very helpful from the moment I walked in the door. This membership assures me that I can get the help when I need it and that’s important for an 80 year old woman who knows very little of the tech world!

The membership started out as a great value, especially buy 2, get 1 free on Switch games that was promoted as an "every day" deal. That deal has subsequently been discontinued with no notice. It may be due to Christmas deals upcoming, but it was a disappointment. Money saved on other products has been rather spotty. Sometimes the "member price" is only a few dollars less, so I haven't been able to get a significant savings from this subscription on these items; the items that do have big savings I am not in the market for currently. While I did get my money back and then some with the Switch game deal, the return of the Switch game deal (or something similar) will determine if I renew next year.

I want to say the person who helped me in the purchasing phase was great. The two delivery people were also great and I hope to use all three of them again when we purchase our stove. Please tell all three of them "Thank you" from me and my wife. Thank you,

I was able to test out a laptop before fully committing to it with the breathing room of the 90 day return window extension

Saved me a bunch of $$ on a dishwasher purchase. I'm not sure whether I'll be making any other big purchases and the teaser ads I'm receiving for smaller items so far don't seem to be for any real discount, but I'm happy with the membership benefits so far.

Great except they didn't leave any paperwork on tv

I purchased My Best Buy Plus membership when they were having a special. I not only received a price better than the open box price on my computer but I also received 15% rewards. I used my rewards to help purchase a 65" tv.

I value the My Best Buy Plus membership because it gives me good deals on the products that I love. It keeps me coming back to Best Buy as a customer whenever I need new tech.

The gaming pros knew what they were talking about. Membership already paid for itself

Gets you extended return window and fist year is free. Does it really need a review??

Membership is awesome get alot of discounts with membership!!! And save alot !!!

Membership is valuable if used on regular basis comes with geek squad help and warranty support

This membership is a good value. Easy to return and buy new products. Also discounts received are excellent. Membership pays for itself.

I appreciate your selection and pricing. Also, your staff and service individuals are always friendly and knowledgeable. Your membership provides for easy purchases, returns and warranties.