Customer Ratings & Reviews

This membership allowed me the confidence to purchase hearing aids in the event I needed to return them for any reason. The hearing aids are proving to be helpful, and they’re comfortable.

It’s awesome for offered Best Buy plus membership, I came by to picked up ordered online and one man who front cashier wasn’t nice and been rude to me I was told I am Deaf and he gave me hard time for keep talking I was offer showing my order number on my mobile and he keep talking and refuse give eye contact with me and keep talking I wasn’t able yo read his lip. It makes me feel doesn’t want come back because of this barrier accessible for me

I'm happy with the discounts the new membership alotted me when I made my purchase. I'm looking forward to making sure this works for me.

The Best Buy membership is a great savings to have to purchase products at a lower price and obtain substantial deals on high price items throughout the year.

Great membership to have. Love having the 60 day price match time frame and return period.

Happy with our decision to join the membership program through Best Buy, we have found it to be useful!

Great Customer Service by Juan and Sebastian they knew the product s

This membership has definitely saved me more than its cost me. But its also probably made me buy more things than I would have without it because of said deals.

good membership, but it gets renewed automatically which isn't that great tbh

Our experience with the recent purchase and installation of the Frame Series TV was far less than expected. While the sales process was excellent—the sales person was knowledgeable and helpful—the installation service, for which we paid extra, did not meet our expectations. The delivery and installation date was rescheduled twice, and throughout the process, we were not provided with a definitive installation time. This lack of clear communication left us uncertain and inconvenienced. On the day of installation, we waited all day for the technician, who finally arrived just before 7:00 PM. To make matters worse, all of the equipment was transported in the back of his pickup truck, exposed to the rain that day. It became apparent that the installer was unfamiliar with the product when he referred to the manual to determine how to properly mount the TV. He was at our home until almost 9:00 PM, which was much later than anticipated. After he left, we discovered several issues with the installation: the sound bar was angled away from the wall because it was mounted before attaching the frame to the TV, the TV itself was not level, and the mounting was not centered on the wall. Overall, we were very disappointed with the quality of the installation service. The workmanship did not reflect the standards we expected, especially considering the additional cost paid for professional installation.

Love using Best Buy the membership is definitely worth it, give it a shot trust me!

Great value for the savings that you receive on Best Buy products. Easy decision to sign up for the membership.

I purchased a tv, speaker system and Bose headphones. All of the prices for those items dropped within a 60 day time frame and I was able to recoup a lot of money back. More than paid for the service. If you are purchasing high ticket items definitely worth the costs.

This membership is worth every penny. No complaints so far.

They should place more gratuities for purchases and tangent the membership

The return policy on this membership is great to help you decide whether the product is a right fit for your needs

Thank you Best Buy and the Geek Squad for a timely outstanding delivery and set of my new tv and sound bar!

It made my watch $50 cheaper and it gives you early black friday adds. It literally makes everything you buy cheaper.

Very pleased with membership. Goods benefits and gives a good sense of security to my purchase. Definitely a must have.

Whenever we purchased something - a TV, a printer, Linksys and more we had a wonderful experience with the men who helped us purchase the equipment and/or installed the equipment.