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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 40416 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 392 Showing 7,821-7,840 of 40,416 reviews
  • Rated 5 out of 5 stars

    Its why its called “Best Buy”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dealt with great, knowledgeable salesmen. Price was great. Good recommendations and friendly attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great membership to have. it has been awesome to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great credit card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have for large purchases with financing availale

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Plus membership

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    60 day return window and it often comes included with the price of purchase for member discounted items.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do miss the time when the membership covers deliveries though! In general, I've had terrible experience with Best Buy membership and only got this to get a really good price on the stove.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate your review, although it's concerning to hear you've had poor experiences with the membership. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not gotten to use it so cannot give review, so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful because I do purchase a lot of stuff from here. Extends my return policy and if something goes wrong with my products Best Buy has always been helpful at finding a resolution.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convienent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a lot of opportunities to take advantage of it, but the one time I did, it was great. I was busy and forgot to return a product within the normal refund timeframe. Since I had My Best Buy Plus I could make the return and get a refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best Buy Plus was a very good purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contacted LG parts and the agent was extremely helpful in guiding me through the process of requesting addtional refrigerator & freezer parts. Believe my plus membership enabled this process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus additional return time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is one of the best things I've done. With my busy schedule I can't always test a purchase within the 15 day return. But with the 60 day return, it works for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For me its worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly when buying tech products I shy away from Amazon. Need to return easily. Have it for a while see if it works. So yeah its good. Managers have some freedom with swaps of under warranty stuff so I'm pretty pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good initial experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've really enjoyed being a Best Buy member of the years. Was able to save a lot on apple product purchase (almost annual subscription). Hope they support it with lots of deals. Appreciate longer return policy and free shipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and we use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. It give me big opportunities. Thank you very much for giving these advantages. Have a great business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this subscription it’s nice to get access to services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy helps me in so many ways...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work with 3D hologram displays and other a/v equipment and travel all over the US for projects. Best Buy is my go-to place in cities and online when I need something. The people are very "can do" and really professional in their pride to help out. Very thankful for that. AND saving a lot of money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Already received price reduction benefit on two purchased laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of Best of Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great value, the best part is the price match guarantee for up to 60 days from date of purchase. The customer service is very helpful and responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Membership Saves Us Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is helpful because we have bought mostly all of our stereo and tv equipment from Best Buy. We have been going there for expert advice and we have received it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the membership. The savings are great. Easy to use. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely Membership, thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is amazing. My apple pencil stopped working just after i bought it. I took it to the Geek Squad and they helped me out. They were kind and supportive. I got a new pencil and use it every day! Thank you guys!

    I would recommend this to a friend