Customer Ratings & Reviews

The team was very helpful in finding me the right phone for my needs and then quickly transferring the data for me. I was very impressed and will return again in the future.

Well, most of the time it's a great feature as we get longer times to review items, and return windows. I was trying to purchase a Video card recently and each time I was lucky enough to get one in my Card they would charge my Credit Card, then 5 minutes later Cancel the order. This happened like 5 times. I called customer service and was told that was nothing I could do but to keep trying. Telling me to use a different Card or some other means. I believe they were treating me like some Auto Buy Bot for those GPU's even though I was a real person with a Plus membership and calling them on the phone. Needless to say, I had to purchase the GPU from Amazon instead. Also tried to purchase A TV and same problem, Warranty was $500 to extend but Samsung provided a free extended 4-year warranty, so again did not purchase from Best Buy. So this year, I have not used my Plus membership due to not being able to purchase anything without the orders being canceled. I may let it lapse this year, and if I need another high-dollar Item, repurchase.

Best Buy Plus has been totally worth it. The fast free shipping, exclusive member deals, and longer return window make shopping way easier. I’ve already saved money on a few purchases, so it basically pays for itself. Great value if you shop at Best Buy even a couple times a year.

I like the plan, get good benefits and perks! But I really got it for Pokémon card shopping online. Zero luck there! So haven’t really purchased much to really found out the good stuff lol auto checkout bots clear the stuff before you can even view the item.

I would recommend this to anyone the perks you get this actually come in handy if you frequent Best Buy !

I haven't really used the benefits yet, but it helped me get a better price on a new microwave!

Great value added service for product protection, sales deals and more!! Thank you BestBuy

Here's an example of a great Best Buy review, highlighting common positive themes: 5/5 Stars - Exceptional Service and Exactly What I Needed! "I recently visited the Best Buy in MY Neighborhood to upgrade my home Arcade system, and I couldn't be happier with the experience from start to finish. The checkout process was quick and easy, and I appreciated that they offered to set up delivery and even suggested the Geek Squad Advice. I was hoping for, and the entire purchase, delivery, process was stress-free and enjoyable. This Best Buy truly exceeded my expectations, and I highly recommend them for their expert staff, competitive pricing, and excellent service!"

Not very useful to me but would be great for someone who'd use it.

This mid tier subscription is a good buy if you buy any high value tech. I got it mainly to extend return windows beyond the typical 2 weeks. So far I haven't had to use it but the peace of mind is worth the price.

This membership is great to have it you get perks like when the item goes on sale you get refunded any you get access to geek squad

I recently became a My Best Buy Plus member, and the perks and benefits have truly enhanced my overall shopping experience. This membership is a game-changer for anyone who frequents Best Buy, and here's why: Exclusive Discounts and Offers: One of the standout features of the Plus membership is the access to exclusive discounts and offers. As a member, I regularly receive special deals on a wide range of products, including electronics, appliances, and accessories. These exclusive savings have not only helped me make more informed purchasing decisions but have also saved me a significant amount of money. Free Shipping and Same-Day Delivery: The convenience of free shipping on most orders is a major plus. Knowing that I won't incur extra charges for shipping encourages me to shop with ease, and the same-day delivery option in eligible areas is a game-changer when I need a product urgently. It's a level of service that goes above and beyond standard expectations. Extended Return Window: The extended return window provided by the Plus membership is a valuable feature. It gives me peace of mind knowing that if I change my mind about a purchase, I have additional time to return it hassle-free. This flexibility adds a layer of convenience that regular customers don't enjoy. Dedicated Member Support: The customer support for My Best Buy Plus members is exemplary. The dedicated support team is knowledgeable, prompt, and goes the extra mile to assist with any queries or concerns. This level of personalized service is a testament to Best Buy's commitment to customer satisfaction. Points on Every Purchase: Earning points on every purchase is a nice touch. These points quickly accumulate and can be redeemed for even more savings on future purchases. It's a rewarding system that incentivizes loyalty and adds value to each transaction. Exclusive Events and Early Access: Being a Plus member grants me access to exclusive events and early access to sales. This gives me the opportunity to snag the latest products before they sell out and take advantage of limited-time promotions, further enhancing the value of my membership. In conclusion, My Best Buy Plus membership has proven to be a worthwhile investment for me. The combination of exclusive discounts, free shipping, extended returns, and dedicated support makes it a must-have for anyone who frequently shops at Best Buy. The membership has not only elevated my shopping experience but has also added significant value to each purchase. I highly recommend it to anyone looking to take their Best Buy experience to the next level.

I do not know all of the ins and outs of laptop computers or phones for that matter. When my phone refused to respond to what I don't know about phones, I was very please to stumble on to Best Buy. The sales/technician told me give him about $50 dollars for a one year repair guarantee for help I said yes. He had my phone back working in about an hour and a half. No other companies in the repair business will do that for me. They want to sell me a by the month repair, but then when I have signed up, they tell me I need this and that and if I bought all of there promises out family would be out of cash. Thank you BEST BUY.

I recently had the pleasure of joining the Best Buy Plus Program, and I must say, it has completely transformed my tech shopping experience. This exclusive membership has proven to be an absolute game-changer, offering a plethora of benefits that go above and beyond any other loyalty program I've encountered. First and foremost, the Best Buy Plus Program provides its members with an unparalleled level of convenience. With free shipping on all online orders, I no longer have to worry about additional costs eating into my budget. Whether I'm purchasing a small accessory or a large appliance, the peace of mind that comes with knowing my items will be delivered to my doorstep without any extra charges is truly priceless. Moreover, the program's extended return policy has saved me from countless headaches. As a tech enthusiast, I often find myself torn between different products, unsure of which one will truly meet my needs. Thanks to the Best Buy Plus Program, I can now take my time to thoroughly test and evaluate my purchases, knowing that I have a generous 45-day window to return or exchange them hassle-free. This flexibility has allowed me to make more confident decisions and explore new gadgets without fear of buyer's remorse. One of the standout features of the Best Buy Plus Program is the access to exclusive member-only deals and discounts. From limited-time promotions to special pricing on popular products, being a member has undoubtedly helped me save a significant amount of money. The program's personalized recommendations based on my preferences and past purchases have also been incredibly helpful in discovering new tech gems that I might have otherwise overlooked. Another aspect that sets the Best Buy Plus Program apart is the exceptional customer service it offers. As a member, I have access to dedicated support agents who are always ready to assist me with any inquiries or concerns I may have. Whether it's troubleshooting a technical issue or seeking advice on the latest gadgets, their expertise and prompt assistance have consistently exceeded my expectations. Lastly, the Best Buy Plus Program rewards its members with points for every purchase made, which can be redeemed for future discounts or even free products. This loyalty aspect adds an extra layer of value to the program, making it even more enticing for tech enthusiasts like myself. In conclusion, the Best Buy Plus Program is an absolute must-have for anyone passionate about technology. Its unbeatable convenience, extended return policy, exclusive deals, exceptional customer service, and rewarding loyalty system make it a game-changer in the world of tech shopping.

The value of this membership far exceeds it's costs. There are numerous valuable perks and discounts to take advantage of. Highly recommended.

The membership paid for itself. It was 50 dollars and 50 came off with the purchase. Extra time to return items and if it goes on sale they will refund

The 60 day return window alone makes it worth it. I've been very happy with this purchase.

Loved the membership - I was able to get extended return windows which are great!

Was offered the opportunity to join with a credit card for purchasing a new 65" Samsung TV and got a bonus $ of 20% of the purchase price. Thant was enough to come back and get a new sound bar.

We could all save extra money from joining a membership at Best Buy! I'm always in a good mood after spending LESS money buying my favorite gaming devices at Best Buy! Real talk