Customer Ratings & Reviews

This membership is a real value. Member prices are great great customer service great quality products. Never had a problem with anything I bought from there. They also have protection plans on about anything you buy from there which is great. Definitely recommend Best Buy and also have credit card pay off loans!

Was not going to join initially, but this membership allowed for a longer return period as well as a longer price match guarantee in case the computer went on sale in the future. Basically saved the cost of the membership.

Membership is an okay value. If you are planning on making big purchases in electronics, appliances, etc., then worth it to pull the trigger. If you are just buying a few items once in awhile, probably not worth it. Wish it would offer incentives, like Nintendo Switch 2 release reserved for members

well, it helped me save money because i decided to spend an absurd amount on legos. it’ll let you know if it’s a deal. might as well if youre gonna be spending the money

The benefits to Best Buy Plus is well worth the money. I especially use it for the extended timeframe for trying out my much needed hearing aids since the manufactures 30 just isnt sufficient to gain the full 60 days trial from Best Buy. Many other perks during the year with pricing and rewards.

Although it saved me $20.00 on Microsoft 365 software, the membership still cost $49.99... so I actually lost money on it. Sure, it's good for a year, but I'm not a big purchaser of tech stuff - I simply needed a new computer and I certainly don't expect to need another one within a year! The incentive that I could "get a refund of the difference in price if the price went down on the computer I bought" sounds exciting but if you buy a high quality, popular, well built computer, mid-year (not when new models come out) it's probably not going to go on sale within 30 days... So, overall, good upsell, but not a good value. My salesman was very good, and helpful, so at least he got credit for the sale.

The membership has met my expectations. Would purchase again.

This is what allowed me to exchange my M4 Macbook Pro for the newer M5 version. Recommended for the extra time to decide to exchange an item.

I am new to the Best Buy membership plus program. Currently I have experienced some great deals, which is always helpful as a college student.

Great value! We purchased AirPods 3 weeks before Black Friday and then they went on sale. With the membership they matched the difference in price without having to return the item.

Joining Best Buy Plus has been an absolutely amazing experience. The exclusive deals and faster shipping are great perks, but the real standout for me was the coverage and support I received during my recent MacBook Pro purchase. Not only did I get a fantastic deal, but the full coverage that came with my membership gave me total peace of mind. Knowing that I was protected from unexpected issues really made the investment worthwhile. The process was smooth, the staff was incredibly helpful, and the customer service made everything effortless. Overall, Best Buy Plus truly exceeded my expectations. Whether you’re a frequent tech shopper or just want the extra protection and benefits, I can’t recommend it enough. This membership definitely pays for itself!

The membership has a lot of value and it has paid for itself since I purchased it. Love the "special deals" I get with additional savings.

I really use my Best Buy Membership to it's fullest extent! On my $25 credit, it expired much too quickly and I lost it. I would appreciate it greatly if this could be reinstated to my account. Thanks!

The membership has been a godsend several times when I needed the Geek Squad and highly recommend it! I do recommend the Best Buy Plus for the added features included. It is 100% peace of mind knowing that you have capable, reliable technicians to assist when things go wrong, as they sometimes do. One thing that I greatly appreciate is the ability to make appointments and the fact that I receive my repairs when they advise they will be completed ~ as a business owner, this is extremely important. I also appreciate the fact that they do offer service on site if I am not able to go into the store.

It has perks up to 60 day returns, allows you to find the best deals and offers, and covers warranty for some products

So far it has worked for me especially the price protection.

After purchase the terms of this deal had changed. My son’s desktop which we did buy with this service needed Geeksquad 4 months after purchasing, which I still don’t understand, but it was fixed promptly. I have made some purchases since but my membership did not bring the price down. So I’m not sure why we got it.

I bought for extended time on returns, but I think it is worth more than just that. I wish I had time to explore benefits

Amazing staff The girl in camera dept Mitchell is her name I think Absolutely.Love her.Give her a raise an a cookie

I originally didn't want to get this, it has saved me about $225 dollars since I've had it so i would recommend it.