Customer Ratings & Reviews

Work was very good in helping us make our decision and alerting us about the benefits of the My Best But membership,

I enjoy this subscription as it gives me peace of mind and the occasional discounts are nice.

I absolutely love my watch!!!! It stays charged for a couple days. My last one only stayed charged for 12 hours!

I think it’s going to be a great membership for me to use and I plan on getting the most benefits I can afford and take advantage of all the perks and the Best Buy deals.

The real deal. Worth it. Highly recommended and always remember there is pro and cons to every thing and every one

The sales rep was extremely nice, helpful and knowledgeable on the laptop that I was looking for. I always come to best buy when it comes to my electronics that I purchase. Best Buy honors their warranties and also helps when the warranty expires. I trust Best Buy and will always come back.

The My Best Buy Plus annual membership gives you perks like free 2-day shipping, exclusive member prices and extended returns for a year — great if you shop frequently, but the value depends on how much you use those perks.

Just got this membership, but it’s a good membership to have if you have a problem with your product you have more time to bring you back and do an exchange or refund

So far I have only been able to set up an appointment to correct a TV installation. Used the chat line (prefer phone) to get a date for service. I can't really determine satisfaction with the "membership" until I see if the problem gets fixed. The individual on the chat line was helpful in setting up the appointment. I don't know if I recommend service yet, but have to answer Y/N to this survey.

This is my first year as a Best Buy member, and honestly, it’s been solid. I signed up when I was buying a new TV, and the membership paid off right away—I saved some money on the TV and even earned Best Buy rewards that I used toward another purchase later on. It was a nice bonus for stuff I was planning to buy anyway. I will say, the phone customer service line was kind of a hassle—way too much back and forth. But when I went into the store, the folks there were wicked helpful. They got everything squared away without a problem. All in all, it’s definitely saved me some cash, and the perks have been worth it. If you shop at Best Buy now and then, it’s not a bad deal at all.

Since we opened the account, the company has been a good partner in our purchases. The customer service has always been supreme, and we've been completely satisfied with every purchase we've made, except for one television that lasted 12 years and then stopped working. However, on our last purchase, the service we received from Geek Squad was fabulous, and we were very grateful for the installation once again. Thank you, Best Buy.

Ainda não consegui usufruir tudo que essa associação oferece, mas gostei em referência ao que oferece.

Great experience was able to come on get a new laptop the rep was knowledgeable and friendly thank you

I bought the My Best Buy Plus membership when we purchased a new TCL framed television. The cost of the membership has more than paid for itself because we were able to secure refunds for price drops on our item within 30-60 days of our purchase.

You really don’t get anything special for being a reward member. We were supposed to get $50 to use on the next purchase and we needed a dryer the next day and we didn’t get it for 60 days.

Great to have when you need it. It helps with returns and device protection.

How free I feel now to get what I want at Best Buy, knowing I’m saving money every time I shop! My PLUS membership paid for itself when I made my first purchase—the Samsung laptop that started the Best Buy ball rolling. What a fantastic machine! I’ve since been perusing the Best Buy app to search for peripherals, like a pen for my touch-screen, a case, screen protector and a mini-dock. I’ve been adding items to my cart right and left, and I don’t feel guilty about it! Today I hopped on the app to search for a microwave. I didn’t hesitate for a second about where to look. Being a PLUS member makes me gravitate to Best Buy for several reasons. First, I know I’ll get a good deal and save money. In searching for my laptop and microwave, BBUY prices were LESS than that online “A” place, especially when you take into account the PLUS-member discount you get every time you shop. Also, I can order and pay online, then zip over to my local Best Buy and have my item delivered to my trunk curbside in just an hour. Lest I forget this “icing on the cake”—my PLUS membership greatly extends the return window on purchases. Instead of having only 15 days to decide if my computer’s a good match for me, my PLUS membership quadruples my return window to 60 days, PLUS, there’s no restocking fee! As much as I love my PLUS membership, I wish I’d signed up for the TOTAL membership tier last year when I bought a refrigerator and a TV. The extra perks are A-M-A-Z-I-N-G, including up to 2 YEARS of product protection AT NO EXTRA COST, including Apple Care+ when you buy an Apple product!!! Plus, this next perk is UNHEARD OF anywhere else: You get 24/7/365 tech support for ALL your tech—no matter WHERE you bought it. The Geek Squad® is at your beck and call! Finally, speaking of service, TOTAL membership gets you 20% off labor should you ever need a repair. I’m going to see if I can upgrade my PLUS status to the primo My Best Buy TOTAL membership. Seriously folks, don’t think twice about signing up for one of these two memberships. They provide so much for so little!

Being able to have a 60 day return window is such a good thing to offer customers who are members. Special deals and offers are plentiful throughout the year. No regrets picking up the annual membership.

They are the best. I’ve already bought a bunch of things, and so far, everything has been perfect.

The man at best buy was exceptional. He knew exactly what we needed and explained everything for future purchases