Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 38718 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 38,718 reviews
  • Rated 5 out of 5 stars

    It does come in handy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the beginning of the year I decided to become a Best Buy member because of possible price matching for cell phones. I have drain my iPhone 11 Pro Max battery twice grinding out COD mobile seasons. Being a member allowed me to price match some phones from Metro by t mobile and that was great. We also waited In line for the Nintendo Switch 2 and not only received nice little gadgets but also they gave us insurance if we weren’t satisfied with the purchase we could return it without losing 10 percent for the restocking fees. An additional 50 bucks for the year upon first purchase feels like an excessive add on especially with all these new Apps we all subscribe too. But so far color me impressed with being a Best Buy member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great advantage having Best Buy Plus membership. Worked great with free install service for our 100" TV. Wasn't Geek squad but a Third party install. Still did an amazing job and picked up all there supplies and area before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for Itself with the first purchase

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if you don't shop at Best Buy often, it is worth it. I only shop 1-3 times a year and between the discounts on the items I need in store and the vastness of the items I purchase online, it's worth it. Upgraded my router. Without the membership it was $50 more. Even at full price the router was cheaper than purchasing online. Since that purchase, I have used to purchase online items with their great coupons and reduced prices for Best Buy Days! FREE SHIPPING! You will be surprised at the items you can purchase online at Best Buy, just got 4 foldable outdoor chairs ?!? Never would have thought. They were $25 cheaper than the cheapest place online and paid no shipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Survey

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership will be a real value for me. Having unlimited Geek Squad Support whom have great knowledge for set up and repair of electronics. Also, having the peace of mind of purchasing a protection plan that will cover all of the expensive items purchased. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No benefit so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had much benefits from it. Didn't get any discount or anything i've had it for 4 months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always comes in handy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must when purchasing expensive appliances! Geek Squad all the way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is fantastic. Unlimited geek squad help is also a great plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review of Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being a member it allows me to be able to order stuff from Best Buy at home and have it delivered I live all the way in Menahga Minnesota we don't have a Best Buy for a long ways away this makes it so much easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my membership while purchasing a phone. Sales rep said I could use it to take advantage of future price reductions on phone. Sure enough about a week late the price on my phone dropped and I was able to save $60!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Membership is worth the money. After purchasing an item I received a the later sale price and I am getting money sent to me for the difference. Also I received a $5.00 offer I used to purchase a 4K movie. It is like a "Gift that keeps on giving". Your only regret will be not getting one if it is offered to you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good if you frequent best buy enough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is really good if you make multiple purchases frequently from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad that I was able to purchase the membership as it provides great value especially since I shop so frequently at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great deal for me because it allows me to save money and excellent service for any items that I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an HP All in One computer. The sales assistant mentioned the The Buy Plus membership. I was very interested in the price match for 60 days. Especially since Black Friday was coming up. The price on my purchase went down another $50.00. I called Best Buy and was given the $50.00 credit to my credit card. No problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like my membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a real value. I like the members this opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What's Not to Like?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a long time customer of Best Buy I recently made a couple of new purchases. During that transaction I was informed of the Best Buy Plus Membership. Since I always have a great experience when shopping BB, I went ahead and joined. Membership includes: as free 2-day shipping on most items, exclusive member-only pricing on thousands of products, early access to sales and events, and an extended 60-day return window. The membership includes unlimited remote computer tune-ups with Geek Squad tech support. So what's not to like?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the plus membership cause you get deals that aren't available otherwise, and i like the flash deals. Its definitely a money saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally the Stone Age is Over

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a number of items I needed for my home computing. I had been using am old Windows 10 laptop that just could not handle my needs. It was hanging up, running out of memory and was so slow it was frustrating to reboot every half hour. Purchasing a new Windows 11 Lenovo Laptop was a pleasure. My Sales Assistant was knowledgeable as well as attentive as she listened to my explanation of my needs. I have found my purchases to be exactly what I needed and enjoy the time I now spend on my laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    60 day sale price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Sony television 62 days ago and today was denied the Black Friday sale price ($198.01 reduction) because I was 2 days late. Has anyone received any allowance on the 60 day rule?

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thank you for leaving us a review. It saddens us to hear that your recent experience with us was not a positive one, especially when needing support on a price match. We appreciate your feedback, and have provided a link to our Price Match Guarantee Policy below.

      https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002 BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy is our jam!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having a membership with Beat Buy. The benefits the cover my purchases and ensures I get the best quality outcome are definitely worth it.

    I would recommend this to a friend