Customer Ratings & Reviews

Inappropriate Language? Machines that censor thoughts and communications? Your clerk failed to tell me that Your Company was pulling my FICO score when I purchased a product. I own 5 companies and have a net worth exceeding $5 Million. I was denied credit possibly due to false information your company obtained, without informing me why. I'm undecided as to whether or not to report your company to the authorities, since you had no right to pull a credit check without my authorization. Your product (a small printer) was sold under false pretenses. Thus, we have no trust in your operations or training of staff. Needless to say, we will spend our roughly $15K per year IT budgets elsewhere. More irritating is that we would have simply paid cash or credit for the item but obviously you have pressured your staff to aggressively push "up sales" and all of the other nonsense that typifies our failing culture. The clerk, Mr. Gallagher I think was his name, was cordial and did nothing wrong, but should have been trained to inform customers when you pull a FICO surprise on them. The clerk was trying so hard to sell a "Membership" to meet his own goals, or respond to hype from your management. Who knows? I may complain to our authorities, but your damage has been done when my personal FICO score dropped 2 points from this nonsense. In modern America, I suppose you will ignore this, or a human will never see this. Sell the stock, folks. And I have wasted yet another 20 minutes of my time for nothing. Dr. Boege

The 2-month return window is what made me love the membership, and I'll definitely be using it for the holidays

My salesperson was wonderful - asked the right questions, zoned in on my likes and dislikes and double-checked everything before I bought! Hope all my Best Buy experiences are this great!

Customer service and support is very valuable. Experience was quick and fast.

Good deal on opening account and very friendly staff and knowledgeable. Thanks

This membership keeps me updated so I can get the best deals.

Great deals, can't wait to renew my membership. Ended up with $50 in certificates after buying parts

I was so fortunate to have two very skilled and clear-speaking employees assist me in selecting a new computer after retiring from my faculty position at the University of Oregon after 25 years! I would recommend your store to anyone in need of top-quality service and expertise.

Very helpful and useful to pick up additional items at Best Buy

I am happy to have best buy membership for getting more offers.

This membership is a real value. Member prices, us unlimited Geek Squad support are great. AIso, TÓVe the peace of mind of getting protection plans on our purchases!

The membership is great! The store On Shelbyville Road sucks! Recently bought two faulty party boxes and had to pay for restocking fees. Was going to buy washers and dryers and refrigerators, but after scamming me out of $40 and then had to pay another $40 in late fees no thanks.

help me to get a good deal, save money ang get more reward

It totally worth getting this for purchasing pc parts. I saved quite some money with the special deals for members. More than the actual cost of the membership for the year. Besides that you get more days to return items.

I haven’t used the service once since starting about one year ago. So can not really give an opinion on the services offered. I do know that the items they give as part of the membership deal are not great deals. Most of them are the daily deals they give with no membership involved at some point. I haves saved zero dollars with this program and the early access to certain items or stores are not around me so I will not be signing back up when this expires. Use to enjoy Best Buy deals and going to the store but things have changed with the organization.

Excelent I love it so espasius so easy to get my food

Membership is not a benefit for me. However, it does benefits which may be useful to some.

great way to save on products and give yourself a little added insurance. I was able to save extra money with the price guarantee after purchase. I highly recommend

This has already paid for itself with my first purchase after the laptop i bought went on sale! No regrets

It seems useful but I rarely have a chance to use it