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Customer reviews

Rating 4.2 out of 5 stars with 40559 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 457 Showing 9,121-9,140 of 40,563 reviews
  • Rated 5 out of 5 stars

    Benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has its benefits, especially if you buy large appliances free shipping can’t beat that. Also I like the fact you get an additional 30 days to return something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always love Best Buy Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always appreciate the great service. The techs as well as associates always answer all questions clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have had this before and let it go and seems we like it and get more out of it than originally thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great savings option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this membership is a great choice for cliente that looking for real savings and good products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership deal is good but rewards UI is a bit chaotic

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a marketing scam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a very good value. I really didn't save anything from their supposed discount. The extended return is the only thing I like about it but it's kind of stupid I'm paying for the right to return something.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      My Best Buy Plus allows you to have a longer return and exchange period then the standard 15 day Return and Exchange Promise. I can understand that this may not seem like a benefit until you need it. You can certainly look for further benefits or membership options available online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 or you can reach out to us on any of our Social Media Profiles for further support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Year number two of being a member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s wroth the money it pays for it self doing the year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service meets my current expectations. Nice to know that I have this protection if and when it is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone it is east to use and economical. The Lively Smart Phone 4 is the best for less than $100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is a money saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is amazing for its deals! It helped me in purchasing my Sony Headphones which I now use daily!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the savings that comes with this. Been good to mee

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a desk top computer and although it seems to be good except I can’t get the sound to work unless i restart the pc every day. I took it to the Geek Squad at the store 2 times and they can’t seem to find any problem. Frustrating! Guess I’ll give them another shot.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for sharing your review of your My Best Buy Plus membership. It's definitely not what we want to hear when things don't go as expected. We want you to get the most out of your membership, so to learn more about the benefits of your My Best Buy Plus membership, please visit https://www.bestbuy.com/site/best-buy-membership/my-best-buy/pcmcat309300050007.c?id=pcmcat309300050007. To get personalized support, please reach out to our team at (888) BEST-BUY or (888) 237-8289. Thank you! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Good Place to Shop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    over all experience shopping at Best Buy has been good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus™ membership offers exceptional value with exclusive perks like free shipping, extended return windows, and dedicated customer support. The seamless integration with Best Buy's services enhances the shopping experience, making it a must-have for frequent shoppers seeking convenience and savings. Highly recommended for tech enthusiasts!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good program if you make regular purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Justice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great member ship for the best at anytime needed we love our membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership, the prices are great enough to enjoy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work Completed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completed the work. Work was also completed in the time promised and so far seems to be done correctly. TKM

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New member.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to membership. Looking forward to great deals. Happy with our purchase of a gaming computer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad experience with a LG refrigerator purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a large purchase including a brand new LG refrigerator. In short the refrigerator is catastrophically defective and does not work. My two options are fixing it where I was told the Best Buy can only come out to do a diagnostic and would have to come back at a later date to resolve the issue. Meanwhile I have no working refrigerator for my family. The second option is replacing the refrigerator however Best Buy could not deliver the item inside my house so I had to have contractors figure it out. So Best Buy is not equipped to havie the old one removed and a new one installed without me paying for contractors to assist. I also ended up calling LG the manufacturer myself to see an appointment. Terrible experience!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We appreciate your review, although it's concerning to hear you had a poor experience with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech