Customer Ratings & Reviews

Initially the service at the Geek Squad level was below average but the upper management came thru to show value in the membership

The sales person that handled my iPad was great. Excellent from start to finish. The sales person that handled my TV on the other hand was less than excellent. Much less. He wheeled my 65 inch TV out to the curb and said there you go… i’m 77 years old so I had to go back in and ask for someone to help me put it in my vehicle and he seemed like he was OK to help but reluctantly. Again the guy that did my iPad was great.

purchased for free shipping and geek squad assistance

Got cancelled because you tried to use an expired best buy card. Had to call 3 different numbers then was given a link. Not cool.

Found it to be of good value and provides access to better discounts on items

Have already saved with little free time to review what is all even included. Highly recommend a membership!

I have not had much of a chance you use my rewards membership yet but hope so in the near future. I think it was worth it so far.

The Plus membership provides some real value. I appreciate the ability to be able to return things in a greatly elongated window of 90 days for most things. It definitely think there is value there, as long as you are buying electronics at least semi-regularly.

I was surprised how much I enjoyed this membership. I saved over $300. And it's so cool to see what specials they are running for members only. Will sign up again!

Excellent service when we wanted installation for the two TVs we bought for Black Friday sales. The services were discounted with this membership, and the service was great, prompt, and quality. The communication was also excellent

The yearly membership gives you perks that go beyond what the store policies are. You get an extended return period and some other things. It was recommended from the sales rep on the phone and I'm glad I purchased it

Great value for what you pay for. If you are a gamer, you get insanely good deals pretty consistently. All Switch games and DLC are Buy 2 Get 1 free, and you also save 15% on Xbox/Switch/PSN store cards. Plenty of games have a Plus Member discount usually as well. Outside of gaming, you also can get plenty of deals on other electronics, and even free items as well. Very happy with the membership and plan to renew next year!

The Plus membership only makes sense if you buy a lot from Best Buy and if the things you buy are the ones with special Plus discounts. Unfortunately for me, I may certainly buy a more pricy item from BB every few years, but I seldom am a regular shopper. And only a very few of the items I am interested in have Plus discounts. I upgrade only when needed and not just because there is a new version out there. Also, I never buy something just because "everyone else is getting the item". If I need it, I buy it and I just don't need that much once I have the basics. Therefore, the Plus membership does me little good.

Gives you the best deals and price matches at any point.

Excellent promotions, discounts with your membership, see the difference when paying. I loved it, I recommend it 100%.

If you have a job or hobby that deals with tech in any way, this membership is an amazing deal! It seems any major purchase I’ve made since getting the membership has had large discounts.

Very good menbresia is very good, I highly recommend it.

The membership is very cool and am excited about the price-match feature as I'm always worried that I made a purchase at the wrong time when sales are about to happen.

Since I got the membership I have seen a lot of good deal. I think this will be beneficial especially for the holiday’s.

This has been a rewarding membership opportunity. I have gained a number of rewards. As a result, I have gotten some of my electronic needs without cost. This is a membership that continues to give and one that I will continue to use.