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Customer reviews

Rating 4.2 out of 5 stars with 40580 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 479 Showing 9,561-9,580 of 40,580 reviews
  • Rated 5 out of 5 stars

    Just bought my first membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first membership and I haven’t used it yet, but it gives me peace of mind to know I am assured of getting the best deal and product protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the protection I get on items I buy at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    customer service rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service person was very attentive and gave correct, logical answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sale guy was very helpful when I was there to buy a IPad. While he was talking to me another woman was listening, and she said he really helped her to decide also by listening to what he was telling me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought The Frame TV from Best Buy. It arrived cracked. BB sent a new one (in great condition) and came and picked up the damaged one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I joined my Best Buy plus about a year ago. I can say it’s very helpful and convenient. I’m not planning on backing out on this one. In a matter of fact, I recently joined the total team that way I have access to the Geek squad and many other benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership that really makes sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are great! Got it with our television and it was really helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    price matching and additional benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the plus membership for the 60 day price matching and additional ancillary benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brett Hartigan was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a sony tv and receiver and Brett Hartigan at the Downers Grove store and he was great! He helped in both purchases explaining everything thoroughly! I definitely will refer people to Brett!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No High end audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the main reasons I am a member is to buy high end audiophile equipment from Best Buy Magnolia, but you stoped carrying high end stereo equipment. I wanted to buy a ROTEL preamp but to my surprise you no longer carry that brand or Mcinstosh tube amps.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for sharing your valuable feedback on your My Best Buy Plus membership. I truly understand your concern with being a member to purchase high-end audiophile equipment from brands like Rotel and McIntosh at Best Buy Magnolia and it's completely understandable that this change impacts your experience. We still aim to provide great value to our members and we'd like to invite you to connect with us directly so we can better understand your specific needs and discuss the current benefits of your membership. Feel free to give us a call at (888) BEST-BUY or (888) 237-8289 or visit at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Good benefits!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has multiple benefits. Some benefits include membership pricing, and extended return policies and are very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture speakers are also great easy to set up though the legs were a pain to line up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good . G. O. O. D. D d. D

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Qualkity Place to Shop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality items esentially on-stock; sales techs were very knowledgeable, and; delivery was on-time and very professionally handled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful over the phone and it pays for itself if/when you need repairs or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The basic free membership provides essential conveniences like free standard shipping with no minimum purchase and easy order tracking1. While basic, it's a solid starting point for occasional Best Buy shoppers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff help me with all my needs in a fast paced, I really appreciate it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anticipation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward towards using the perks. I'm sure that this will worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We liked our membership benefits .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is really good value.we use it all the time and better prices with membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bad TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv I have bought is was not a good choice. Picture is sometimes 1/4 screen or half screen. Not a good product. Have called company several times. Not been able to fix reception.

    No, I would not recommend this to a friend