Customer Ratings & Reviews

Excellent staff and quick assistant I went and found exactly what I needed

Membership is a great value with unlimited support and good deals to be had.

The Best Buy is the best the service any body you deal with they are friendly the most to store I use Dearborn and westland am happy with my 85” Samsung my ps5 my all electronic

The membership has huge value! Great return policy, and Geek squad services.

What a great idea. I like having 60 days to make returns

I havent really noticed any positive or negative yet, gave 4 stars because the trial oggers couldnt be used.

Love the cheaper tiers that give me the options I wanted from it. The $50 a year is great for the deals that happen all year long. I had the highest one, but didn’t really use the geek squad package. Ideal to get this when you’re moving into a new place and buying new appliances.

This program gives me piece of mind that I can use my purchased product and have the time to thoroughly use the item to determine if it is right for me and not having to worry about such a short return window.

The delivery/technicians were very courteous and installed dishwasher pretty quick. The dishwasher seems very nice. Thanks

This thing is great. Easy setup and transaction. Would but again!

Thank you for a excellent job on fixing my laptop.

Haven’t used any benefits yet but the peace of mind knowing I have some is nice.

The membership has some value but it was misrepresented by the sales person. I like the 60 day price match which was one of reasons why it was purchased. The sales person explained due to a promotion that was currently running, we would receive our membership fee back in 3 weeks. After many, many calls we were informed the sales person made a mistake and the promotion did not apply. The membership fee does not justify the benefits.

This membership makes it easy to get your money back on items which go on sale subsequent to purchasing.

This is a comprehensive customer Care suite. Scheduling service appointments, easy. Pre-service updates, great. Tech service, excellent. And post service review, outstanding!

So far the controller has operated without any issue.

This membership guves you more for yiur money. It privides you with excellent cashback opportunities n payment plans. Love Nest Nuy Plus.

Without the membership, you only get 30 days to return the item, but with the membership, I was able to return an item after my 30 days. It was nice. Also, there a great deals with the membership.

Has been nice to have. I purchase a lot of stuff from best buy.

Nice discounts and return policy is longer, so not bad