Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 37483 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 37,483 reviews
  • Rated 5 out of 5 stars

    We love our membership and use it all the time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent membership with great benefits that offers competitive guaranteed price match like the gaming laptop that I bought from Best Buy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Value!

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The return policy alone is a must especially if you are unsure to an item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great optional service for additional services and support. Great savings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    surprised membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently discovered that I was charged for a Best Buy Plus membership—something I never asked for or agreed to. It turns out the cashier added it during checkout without my consent, which is incredibly frustrating and feels very dishonest. Since being unknowingly signed up, I haven’t seen any real benefits from having this membership. No noticeable savings, perks, or exclusive deals that would justify the extra cost.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there, DavidMC! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is certainly a concerning statement, and far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our memberships: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    The No Worries Club

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus ($49.99/year) is a solid deal for regular Best Buy shoppers. You get free 2-day shipping, exclusive member-only prices, 60-day returns, and price match protection, which adds peace of mind. The best part is the feeling of comfort when buying something valuable—you know you’re covered, relaxed, and don’t have to stress. It makes the whole shopping experience feel like you’re in a comfy place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Membershio

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have purchase this membership. Great benefits and has saved us a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was excellent. The sales person was knowledgeable, very attentive and patient. I will always get my tv and appliances from Best Buy. I Will recommend to all my family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good membership my lqptop had a bit of an issue but i took it and they fixed it in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Membership Perks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this membership! It paid itself off after just one price match on an item I purchased that was offered at a lower price. It was so easy to go online, chat with representative who initiated my refund! Love the special membership deals too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Worth It – Saves Money and Time!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signing up for the My Best Buy Plus™ yearly membership was one of the smartest decisions I’ve made. The free 2-day shipping has been a game-changer — I don’t have to worry about rushing to the store anymore. What I love most is the exclusive access to member-only deals. I’ve already saved more than the membership cost on just a couple of purchases. Plus, early access to sales gives me a head start before everything sells out! If you shop at Best Buy even a few times a year, this membership pays for itself quickly. It’s a must-have for anyone who values convenience, savings, and perks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deals for so little money. Can’t recommend enough this subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Not Be Without this Membership.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has been a godsend several times when I needed the Geek Squad and highly recommend it! I do recommend the Best Buy Plus for the added features included. It is 100% peace of mind knowing that you have capable, reliable technicians to assist when things go wrong, as they sometimes do. One thing that I greatly appreciate is the ability to make appointments and the fact that I receive my repairs when they advise they will be completed ~ as a business owner, this is extremely important. I also appreciate the fact that they do offer service on site if I am not able to go into the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a repeat Best Buy customer it’s worth it for the shipping and return policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it if you’re going to buy multiple items within a year. I saved over 200$ with my membership not to mention the other discounts Best Buy has to offer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good store experience, challenging wait time.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given it 5 stars but the first refrig was badly broken in the shipping truck. This first delivery took a month. And then the second shipping took another month+ to finally come. I did appreciated a “loaner” during the wait. The Kitchen Aid refrig is working well. Store personnel were helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Glad I Got Best Buy Plus!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Plus is honestly the best! The discounts I get are amazing and save me money on stuff I already planned to buy. Free shipping with no minimum is super convenient, and the extended return window gives me peace of mind with big purchases. On top of that, the member-only deals and early access to sales are a huge win. Totally worth it, it pays for itself fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus Membership is GO TO for everyone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have plus member since 4 months, and it really could help me get some awesome deals on the internet. It offers us: Enhanced Rewards Program: My Best Buy Plus™ memberships often include enhanced rewards benefits compared to standard My Best Buy memberships. This may include earning more points per dollar spent on eligible purchases, which can be redeemed for discounts, certificates, or other rewards. Exclusive Offers and Discounts: Members may receive exclusive access to special deals, discounts, and promotions on a variety of products sold by Best Buy. These offers could range from electronics and appliances to accessories and services. Extended Return Window: Some memberships may offer an extended return window, allowing members more time to return eligible items for a refund or exchange. This can be particularly useful for items that require more thorough testing or evaluation. Free Shipping and Delivery: Memberships may include complimentary or discounted shipping options, such as free standard shipping with no minimum purchase requirement, expedited shipping at reduced rates, or even same-day delivery for eligible items. Tech Support and Services: Depending on the membership tier, members may have access to additional tech support services, such as remote assistance, troubleshooting help, or consultations with experts for product recommendations or setup assistance. Early Access to Sales and Events: Members may enjoy early access to select sales events, product launches, or clearance promotions, allowing them to secure popular items before they sell out or take advantage of limited-time offers. Special Financing Options: Some memberships may offer special financing options, such as flexible payment plans or financing with no interest if paid in full within a certain period, for qualifying purchases made at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it! You get 60 days to return sonething instead of 25 days! Plus, i was getting some pretty sweet deals the more i purchased, the more points i accumulated which quickly turned into a $50 off deal for anything equal value or more. When i saw that, i looked into my plys account some more and found a bunch more dwals even better than the 50 off gift certificate. I buy items frequently from Best Buy, but not many of the items are worth getting best buy prorection (i.e. cables, adapters, etc), which is why i felt the plus membership best suited me. Dont get me wrong, after i earn my BA in college, ill be able to adford buying things as frequently as i do with trivial items, enough to justify the cost benefit analysis to get the better membership than the plus (blanking on the name) which gives you automatic best buy protection on the items you purchase thereafter. That ones a little pricey, but I recommend the plus membership for those who frequently buy from best buy, but occasionally make investments in otems that would typically need protection. Anyway, thanks forreading. Sorry my typing was sloppy. I highly recommend getting the plus membership!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ahmad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “I’ve been a My Best Buy member for a while now, and the benefits are definitely worth it. I enjoy the exclusive discounts, free shipping, and extended return period—it really makes shopping more convenient and stress-free. The membership also helps me save money on big purchases, which adds up quickly. Overall, I’m very satisfied and would recommend the membership to anyone who shops at Best Buy regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Best Buy card member, I couldn’t be happier with my experience! The rewards points really add up quickly, and I love getting exclusive financing offers on bigger purchases. The checkout process is smooth, both in-store and online, and the customer service team has always been helpful and friendly. Being able to redeem points for discounts on my favorite electronics is such a win. Best Buy has truly made shopping for tech exciting, rewarding, and stress-free!

    I would recommend this to a friend