Customer Ratings & Reviews

Great membership and the customer service is amazing’

I've been thoroughly impressed with my Best Buy membership. The array of offers available is fantastic, providing me with great savings on quality products. The membership has truly enhanced my overall shopping experience, making it more convenient and budget-friendly. Highly recommended for anyone looking to get the most out of their purchases!

Amazing store amazing prices, I am Best Buy customer since 2018

I always love to be a member of best buy because of so many deals that has to offer. The even offered us "zero interest" for a year .

It gives you update notice ahead of time for on sales product & promotion

All the products and the profesional staffs are awesome. You guys are my favorite best store ever. I love it!

I purchased an iPad at Christmas with some points I had earned from purchasing a refrigerator, clothes dryer, and a HP 2 in 1 workstation. When the price of the iPad dropped by $100 I went into the store for the price match. They couldn’t get me all of the points back from the price match and said I would have to call customer service, which I did. Customer service said I would get my points added back and receive an email informing if that fact. That was probably 8 weeks ago and nothing has come back to me.

The buying expience was 1st.class from the time I walked in until the delievery truck left.The driver(Alfredo & his uncle made sure everything was working.They took the old washer and put everthing back as it was.

Great value add for the small cost. Helped me review multiple TVs at home and easily return them before I decided what I finally wanted

I challenged the team with an old computer still trying to do new things. They were able to reclaim lost hard drive space and resolve issues with optical drives that had been acting wonky. This was not an easy task, and they worked very hard to get me back in service. Their dedication to making sure everything was right is very much appreciated.

So far I have saved a little bit but look forward to saving hundreds of dollars on future purchases. If you don’t save money in the first year they will refund the membership fee. No that is how you do business. Kudos Best Buy!

Definitely do this if you’re planning on buying something that could go on sale we saved $200 on our TV by having this and also they check our old TV away for free when we brought it to the store.

Excellent value. Customer service is incredible and the shipping is fast. Worth the annual fee.

Made $50 in rewards and paid for itself on the next order

Membership helped me with a lot of items discounted and I also got a chance for guys to check the system in some of my laptops which is great.

If you shop a lot with bestbuy its worth it. You'll practically get your money back with all the savings and certificates.

The membership is great I have the geek squad to answer questions and if there is an issue they are at your home quickly. It’s peace of mind.

Love using the membership for so many reasons. Mainly for the extended return policy. And for being able to bring in my receipts when my items go on sale and get money back.

Since the Best Buy closed in Rockville, Md., I don’t know the closest & most convenient location near Bethesda, Md.??? It would be handy dandy if you sent email with locations. Some websites do not always have accurate information. Thank you.

Saved money by being a member on a new stove top range. Our service person, Rolando C., at the Potomac Yard store suggested the membership and its benefits.