Customer Ratings & Reviews

It required six phone calls to finally get an appointment for an instore visit. On the day it was supposed to be ready, it wasn't and no one called to let me know that it wasn't ready. The one bright spot was that Alice helped me the initial day and knew I was headed out of town. So she, spent the afternoon getting it fixed so I could come back that evening and pick it up. Alice was great but overall my experience was poor.

The membership came in handy when I needed it for some items that I purchased some electrictronics. I've always been the one who did not think that memberships were necessary but best buy changed my mind.Thank you best buy

I’ve been really happy with my My Best Buy Plus™ membership. The benefits definitely make it worth the upgrade. The free 2-day shipping has been super convenient — no more waiting around or paying extra for fast delivery. I’ve already used it several times, and everything arrived on time or earlier. I also love the exclusive member deals. I’ve saved a good amount on recent purchases, especially during special sales events. The extra extended return window gives me peace of mind, especially when buying higher-end tech. If you shop at Best Buy even a few times a year, this membership pays for itself. Between the shipping, savings, and extended returns, it’s been a great experience overall. Highly recommend it if you’re a frequent Best Buy shopper!

I love it, very helpful staff, they helped me pick the right Camera, very knowledgeable. I will recommend Best Buy to all my friends and family. Cameron is great!!!

I doubted the first time but the second time I bought an item I accepted the Best Buy plus membership, not to mention you receive a 50 credit. That’s awesome!

I haven't had a Plus membership for long (not quite a month as I type this), but this thing's already paid for itself in my book (note I got the cheaper plan of the two available, since I don't particularly need the extra perks of the pricier one at this time). From saving 12 or so bucks on a screen protector for a family member's phone to earning a decent little cash reward when I bought a couple videogames I'd already been planning to get, it honestly doesn't take much to get your money's worth with this plan (so long as you happen to shop here from time to time, of course). Bit of a drag I can't keep my aforementioned "cash reward" for long before it expires, though I already had plans on how to utilize it before its expiration, so your milage may vary on earned rewards like that. If you're on the fence on whether to give this plan a try for yourself, take a look at various, random things you may have your eye on. Doesn't matter if it's a new TV or perhaps a videogame for the ol' Xbox, there's plenty of odd things members get deals on. If a handful of things you want are notably cheaper with a Plus plan, go for it- you can even find batteries or computer cables marked-down a decent amount with this (there really is no shortage of stuff to save on). All in all, if you're ok doing a little additional research on items you want or need (to check if, say, that PlayStation game you want or a particular PC mouse might be on sale), a membership is an easy recommendation for those who shop at Best Buy even at least a few times a year.

Great I love the membership it’s giving good deals that I could use and also the 60 day return gives me time to make return whenever I see is good

Jesse recommended the Best Buy member during my years of college to help with and technology needs I may need. Well worth it!

I bought a new laptop and the associate helping me with the purchase recommended adding the MBB+ membership. Normally I don't spend money on things like this, but the additional discount I received essentially paid for the membership, so I agreed. If you make several purchases throughout the year at BB, it's worth it because not only do you receive special member pricing and special offers on many items, but also free 2 day shipping and extended return times. I'm probably missing other perks, but you can check it out for yourself and make a decision.

The membership came in handy when the prices of our computer purchases dropped and we were able to get the reduced prices.

Getting protection on electronic devices is a no brainer, but can also be a pain. With Best Buy plus there is no worries!!

After purchasing my membership a week later I went to buy a xmas gift and received a 30 gift card.

Didn’t expect it to be this good of a yearly subscription

Glad I purchased it best thing I could. It has saved me so much money that it has been a blessing to also do the price match for up to 60 days and for returns.

Yes, excellent care by all of your sales personnel in the store. I found Brian, Rafell, and Andy of the Geek Squad to be extremely knowledgeable and were able to solve my cell phone issues. Brian was able to transfer my cell phone information to another cell phone that had an internal screen failure. Verizon was unable to perform that service. Very impressed ! Thank you Geek Squad.

I would recommend getting this because it has some nice perks. There are extra savings for members. Longer return window.

As a dedicated tech enthusiast and frequent shopper at Best Buy, I decided to invest in the Best Buy Yearly Membership. After a year of using the membership, I can confidently say that it has been a worthwhile decision for several reasons. Here's my review of the Best Buy Yearly Membership: Benefits and Savings: The Best Buy Yearly Membership comes with a host of benefits that have translated into significant savings for me. One of the standout features is the free shipping on most orders, which has saved me a substantial amount on delivery fees throughout the year. Additionally, members receive exclusive discounts and early access to sales events, which have allowed me to grab some great deals on tech products. Extended Return Policy: The extended return policy is a valuable perk of the membership. As a member, I enjoy an additional 30 days to return or exchange products, which gives me peace of mind when making larger purchases or trying out new gadgets. This policy has come in handy on a few occasions when I needed more time to evaluate a product before deciding to keep it. Dedicated Customer Support: The Best Buy Yearly Membership provides access to dedicated customer support, which has been consistently helpful and efficient. Whenever I have had questions or issues with my orders, the customer support team has been quick to assist and resolve any concerns. This level of service adds to the overall positive experience as a member. Member-Only Events: Throughout the year, Best Buy hosts exclusive member-only events, offering special deals and product demonstrations. Attending these events has been enjoyable and informative, as I get to see the latest tech innovations up close and take advantage of exclusive offers. Tech Support and Geek Squad Benefits: As a tech-savvy individual, I rarely require technical assistance, but it's reassuring to know that the Best Buy Yearly Membership includes access to Geek Squad tech support for more complex issues. Additionally, members receive discounts on Geek Squad services, which can be beneficial for those who might need professional help with installations or repairs. Cost and Value: The cost of the Best Buy Yearly Membership is reasonable, especially considering the array of benefits it offers. With the savings on shipping, exclusive discounts, extended return policy, and dedicated customer support, the membership quickly pays for itself, making it a great investment for frequent Best Buy shoppers. Limitations: The primary limitation of the Best Buy Yearly Membership is that its value largely depends on how often you shop at Best Buy and your willingness to take advantage of the benefits it offers. If you only make occasional purchases or don't often shop for tech products, the membership might not be as beneficial for you. Conclusion: For tech enthusiasts and regular shoppers at Best Buy, the Best Buy Yearly Membership is a fantastic option that provides a plethora of benefits and savings. The combination of free shipping, extended return policy, exclusive discounts, and dedicated customer support makes the membership a valuable addition to the shopping experience. If you find yourself frequently purchasing tech products or appliances from Best Buy, the Best Buy Yearly Membership is undoubtedly worth considering for the added convenience, savings, and member-exclusive perks.

Great salesman with vast experience and technical knowledge to answer questions regarding the latest Sony flat screen TV.

When I bought this it came with a $50 reward gift card. Whose value I'd lose if I returned the item I used it to help buy. That really sucked! I bought a computer chair and paid $50 of the cost with the gift card. The chair arrived with damage, a scrape in the artificial leather. It's seat was way to hard to sit in. Since I'd lose the $50 gift card value if I returned the piece of junk I didn't. It'll be in the dumpster when I find a decent replacement! As to the plan I found it covered a couple things that did save me some expense. I do wish it have covered finding out why a brand new $1300 Dell laptop occasionally froze in boot-up. That I did take back the same week but would rather of had the problem the problem fixed. It was a great laptop once it did boot up! Best Buy lost major money because it was returned! .

Great value, but I only wish that the $25 rewards had the ability to be applied to the renewal fee and had a longer expiration limit.