Customer Ratings & Reviews

Love the membership comes in handy when you don’t have time to fix it yourself

I love the member pricing and most of all the Geek Squad. I have purchased several TVs and I am so glad I had access to the Geek Squad. I may be purchasing another TV in the near future and really glad I have this benefit.

The service I received was excellent for a change. Sale representive was knowledgeable like OLD days. Now you have people working area don't know anything about section they working. I think you put them in Geek squad to save money

I like the member prices as I have saved 3x what i paid for it just on my IPad Air M3. Also i have enjoyed the 60 day return cycle as well. I do my own tech support so total is not my jam. This is definitely worth it for 50 per year for me.

I love the lower pricing and the extended month for a full refund. The membership pays on it own.

My Best Buy Plus has been an excellent investment. I love the exclusive member pricing, the fast delivery benefits, and the peace of mind of having Geek Squad support whenever I need it. The perks make every purchase feel easier and more convenient. I definitely recommend this membership!

Honestly amazing alows you to try stuff out and teturn it no hassle at all

I do not know all of the ins and outs of laptop computers or phones for that matter. When my phone refused to respond to what I don't know about phones, I was very please to stumble on to Best Buy. The sales/technician told me give him about $50 dollars for a one year repair guarantee for help I said yes. He had my phone back working in about an hour and a half. No other companies in the repair business will do that for me. They want to sell me a by the month repair, but then when I have signed up, they tell me I need this and that and if I bought all of there promises out family would be out of cash. Thank you BEST BUY.

Save more with member prices. You get a handful of great deals and discounts.

Well, most of the time it's a great feature as we get longer times to review items, and return windows. I was trying to purchase a Video card recently and each time I was lucky enough to get one in my Card they would charge my Credit Card, then 5 minutes later Cancel the order. This happened like 5 times. I called customer service and was told that was nothing I could do but to keep trying. Telling me to use a different Card or some other means. I believe they were treating me like some Auto Buy Bot for those GPU's even though I was a real person with a Plus membership and calling them on the phone. Needless to say, I had to purchase the GPU from Amazon instead. Also tried to purchase A TV and same problem, Warranty was $500 to extend but Samsung provided a free extended 4-year warranty, so again did not purchase from Best Buy. So this year, I have not used my Plus membership due to not being able to purchase anything without the orders being canceled. I may let it lapse this year, and if I need another high-dollar Item, repurchase.

My Best Buy Plus is great for tech shoppers. The longer return period and special pricing make it a smart upgrade if you buy electronics regularly.

Probably wouldn't buy it again unless I plan on making a big purchase, but it can definitely be worth it.

It has save me a lot of money on discounts on all the items I had purchased

I love my Brother printer. I really like that it takes a toner since I don't print that much and inj cartridges dry up before all the ink is used.

Good purchases and such much better communication great place

The amount of items you can buy on sale with the Plus membership is insane. It also pays off itself in nearly every purchase and even saves you more, more times than not.

They allow extended price adjustments and product returns. They send out special deals. There is value in having this because if by chance you have a price adjustment on a big purchase like I did, it pays for itself.

Absolutely worth the money, once a year payment for peace of mind if I need to return or repair my electronics, I love it!

I recently shopped at Best Buy and had a great experience. The staff was helpful and knowledgeable, especially when I had questions about different options. The checkout process was quick, and the store was well-organized. My order arrived on time, and everything worked perfectly. It’s always nice to shop somewhere that still values good customer service. Highly recommend!

I am satisfied with my purchase salesman explained everything to me. I also let my family members know about this membership, and they also will be purchasing in the future. Thank you.