Customer Ratings & Reviews

Had a good experience with purchasing shark vacuum cleaner. The reps were helpful and friendly.

Nice plan it’s worth Get it fast good deal for some product

The membership has been great! The customer service is top notch and we've really appreciated the extended return period and hassle free nature of the whole experience. I always go to best buy for anything I need for the amazing discounts and ease of access. Much more reliable than the headache of online returns.

I like the early access sales and the option to return is extended

This membership helped me get my first computer, i appreciate the benefit of having it and once a year payment is for sure worth it, highly recommend.

I like the membership pricing and the extended amount of time to test out my new purchases

It costs a little but there are a lot of benefits! Even if you don't buy a lot at Best Buy, the Plus Membership will save you money - checking it out is a must

I'm very happy with the convenience and the benefits of being able to order and delivered with Best buy products, but also with other needs with commerce elsewhere, for instance to be able to order parts for my Braun shaver and put them on my Best buy membership, plus having The geek squad benefits even though I don't use them it's a good to know that I can.

The Member ship is great for saving money and refunds. It's absolutely fantastic for key sale events throughout year giving early deals and special prices that are remember specific. Over very good.

Paid for the subscription and received rewards equivalent to the cost of the sub. Hoping this helps with some upcoming purchases.

The prices plus the support of Customer Service Rep are excellent. The protection plan gives me a peace of mind.

I purchased a new Sony 42 inch TV and could not be happier. The size is perfect for my small living room; the color is great and the picture is really clear.

Overall we are satisfied. One issue is that the refrigerator delivered was damaged and had to return and then had to setup delivery all over again.

This membership is totally worth every penny and more! So many perks to being a Best Buy member. Geek Squad service has been top notch must I say. I was personally helped by the supervisor at my location and he went above and beyond to resolve my concern. SUPER HAPPY CUSTOMER HERE! Best Buy is the way to shop for your electronics.

Great membership for deals on purchases for holidays

When it comes to the price for return policy, this was a Plus! Bought a vacuum, a month later (outside of the normal 15 day return policy) it went on sale again for another $125 off. Got my money back right away. Great value.

Getting the Best Buy Total membership is the smartest thing you can ever do. Everything you buy there is covered with a 1-yr warranty, as long as you keep up you membership. It pays for itself. The benefits are too huge to mention here. Look on BB .com or go on a store and ask about it.

Did an excellent job installing, got just what I wanted and some. Great job.

This membership is excellent. Love the warranties on the sony stereos. I also like the 25$ rewards. Staff are excellent when i had a return. The updates on sales is very helpful as well. Worth the price h great coverage.

The customer service is very professional, knowledgeable, and friendly. The products are great quality n there is always an abundance of products for selection. I love shopping at Best Buy and I recommend it to my friends n family.