Customer Ratings & Reviews
- SKU:
- 6536307
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Low sat score
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1. Headphone display to listen to the Bose Wuiet Comfort Ultras hasn't worked for well over a month. 2. I have had a dispute about recreating my Bestbuy Credit card for a returned Samsung 77" S90F TV in conjunction with an upgraded Samsung 77" S95F TV returned on 18 Feb by two Geek Squad installers for going on since Feb 18th '26 !!!!! 3. Need to include Senheiser and Bowers & Wilkens high valued headphones in store.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for your review. We sorry to hear that your recent experience was not as positive as we would want. We value your membership and appreciate you taking the time to provide feedback. To better assist you with any questions or concerns you may have, please contact us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport, and be sure to mention this is in response to your My Best Buy Plus™ review. Thank you!
We like so much the membership and the discounts..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you so much for the attention you provide to customers..we are so happy to have a membership wirh best buy..
I would recommend this to a friendLove the perks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received $100 towards my wife’s Apple Watch, which was on sale for $100 off. Saved $200, was not in stock, but arrived in 2 days. Very happy.
I would recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I called geek squad to get help with my laptop the agent could not help told me gave to tak it to the store so i called Apple customer service and got the problem fixed
I would recommend this to a friendGet it if it’s going to save you on your purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I picked up the membership to purchase a treadmill during Xmas. Saved 200$. I haven’t seen much use in using it since then. But I will keep my eyes opened
I would recommend this to a friendLate evening customer support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer servce representative provided excellent real-time solution to transactional issues that required immediate resolution. Professionalism, courteous, understanding of the problem and helpful guidance commendable.
I would recommend this to a friendGreat experience with the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy membership has proven to be a fantastic value! The benefits are easy to access, and the customer service experience has been outstanding. I highly recommend it to anyone who shops at Best Buy regularly.
I would recommend this to a friendBest Buy is great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always receive immediate assistance. The people answer all questions or find someone who will. I needed, they help load my car.
I would recommend this to a friendGood service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service. Bought an open box item but it didn’t work. They took it back.
I would recommend this to a friendAll kitchen appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lucas at appliance department is great World of knowledge on of every question we had
I would recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just after a year I want to see how I can cancel it cuz if I don't get any discounts on anything else or I get something free then I'm going to cancel after my years up sorry because I ain't got to cut back I'm going to fix income right now
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Matt! Thank you for your review of your My Best Buy Plus membership. We understand our membership options may not be a perfect fit for everyone. We'd be delighted to go over the many ways your My Best Buy Plus membership can be the great asset it's designed to be. To explore the perks of your my best buy plus membership visit https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 or give us a call at (888) BEST-BUY or (888) 237-8289. Thanks!
Membership has it's advantages.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can shop online & you never are really sure it will work for you. Having a local Best Buy store nearby works really the best for me as I can interact with a knowledgeable salesperson, tell them what I need & how I will use the product & be assured when I leave the store it is really the best for me or whom I purchased it for. Thank you Best Buy.
I would recommend this to a friendOk?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure how I feel. Still too busy with after Christmas work to think about it.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Nellena,
Thank you for sharing your thoughts with us! We understand how busy things can get after the holidays, and it’s completely okay to need more time to evaluate the benefits of your membership. When you’re ready, we’d love to hear more about your experience and answer any questions you might have to help you make the most of it.
If you’d like assistance or more information, feel free to reach out to us through one of our social media platforms listed below. In your message, kindly include your full name, phone number, and email, and mention that this is regarding your My Best Buy review.
Facebook: http://facebook.com/BestBuy
Twitter/X: http://Twitter.com/BestBuySupport
Instagram: http://instagram.com/Bestbuy
We’re here to help whenever you need it. Thank you for taking the time to share your feedback!
Best regards,
Recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is awesome. I was able to replace my ipad at the 59 days since i got some network issues and they help me to install the screen protector Also theres a lot of discounts that they have for a lot of products
I would recommend this to a friendBest experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always feel informed when I speak with employees. Good products.
I would recommend this to a friendI'm glad that I purchased this plan.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't going to purchase this plan, but I'm glad that I did. There are a lot of benefits to being a Best Buy member and for the money, this is the best option.
I would recommend this to a friendLove The Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use my geek membership several times a year and find it to be a great value. Your knowledgeable Geek Squad members have helped me through several issues over the past year. Also appreciate the notification emails on sales Etc
I would recommend this to a friendGreat value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our plan. It adds protection to our purchases.
I would recommend this to a friendWe loved our membership and hope to get it again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it was great while it lasted. Thank you very much for your time here,and for the Red Dragon PC tower i got for my son there for his birthday. And i bought a Hifonics Amp , was a great and powerful amp,and i loved it.
I would recommend this to a friendMembership
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Value has been told but I didn’t receive any of the benefits yet
I would recommend this to a friend