Customer Ratings & Reviews

The Membership Is Real Value! I’ll Definitely Keep It Renewed. In Merchandise Discounts And Geek Squad Support, It’s Great.

If you are an individual who makes purchases throughout the year with Best Buy I would recommend this membership. If you go to Best Buy once a year to make one purchase I would not recommend because the amount of meals you’ll receive a day is too many.

THE REWARDS ARE INSANE WORTH THE 30 dollars a month I’m ngl to you

First time using this. My fiance wanted it so we had a longer return window. That was very nice to have. Also offered Sunday ticket which was another plus. I know it has some great perks. We didn’t get to use all of them.

I was looking for a TV for my mother for her 64th birthday because she's home bound due to illness & age. She loves this TV it shows a beautiful quality picture. This wasn't the one I went in the Best Buy deal to buy but with the help of the sales guy I walked out a happy customer. And my mother enjoys it everyday.

Bottom line, it fit and it works. When we purchased it, our sales person failed to add in haul away despite our request. 2 days before delivery, I called in as I couldn’t find haul away. Was told it wasn’t ordered and because of that error, our delivery was cancelled and rescheduled for 12/1. Actual delivery and install seemed to work. Why they couldn’t have added the very small time required for haul away to our first delivery escapes me.

So far it’s great dishes are amazingly clean. Delivery and installation was great and quick

Exceptional quality which fills the room with sound.

Worth the extended return period and price matching.

Best Buy did a good job highlighting the benefits of the My Best Buy Plus membership when I was in the store a few years back. I’m not typically one to join a membership with an annual fee, however the value provided is actually there and not overstated. I tend to use Best Buy for Christmas, birthdays, and my wife’s home office. Combined, I’ve been able to use a number of different deals for each occasion and have saved a good bit since I started the membership a few years back. The exclusive member deals are actually pretty good (with a good variety) and make it feel like you get a premium discount compared to non members. Overall, I’m happy with the purchase and wasn’t hesitant to renew after the first year. I’d recommend for anyone who uses Best Buy 3+ times per year.

No-hassle return for a monochrome HP printer I had purchased 18 months earlier along with a 5 year Geek Squad protection plan. I also received credit for the new print cartridge I had just installed. The first thing I purchased with my store credit was a Best Buy membership that would cover ALL my new purchases instead of purchasing a separate protection plan for every purchase. The annual membership is more cost effective (e.g. I paid for a 5 year contract on the HP printer but lost the extra 3-)1/2 years of coverage when I returned it.)

Hello, I have been a member for many years. Most of the PCs I have gotten throughout all those years I have got them from Best Buy. On this note I have been in the market for a new PC in the last 2 years. I have been at different stores many times and have looked at many laptops but none have caught my attention. The quality of the laptops feel so plastic and poor quality. I would like to see more quality items. I know PC companies have them. I use them at work. I know they are more expensive too. I would also like to see more of the 18 and 24 months promotions. I was closed to get me one of those "feel poor quality" laptops last December just because of the 18 months promotion but decided not to. I know the company is going through a lot of changes due to the economy. But I would like to see more quality items throughout the store. Not so much plastic. Thank you.

Excellent Both perform exceptional Delivery & installation was excellent

My Best Buy Plus for me is a good value; I really appreciate the free 2 day shipping as it's a huge time saver not having to locate an item in the store, wait in line to check out, etc, and is especially useful as we get closer to Christmas when I tend to buy more items from Best Buy. It's also a nice insurance plan, having the 60 day extended return window, although I haven't had to use it. As far as the exclusive, early access to new products, I haven't used that yet, but again as we approach Christmas, that may turn out to be a huge benefit, especially if there's a huge "it" gift that is otherwise hard to come by. For less than $5 per month, it's a great value.

Installers did a great job installing the new refrigerator. Refrigerator works great. Lot of storage space.

Bought this and wasn’t sure I’d like it. I think it is a great tool for shopping at Best Buy. I have zero complaints.

So far so good . As I haven't used it much yet I really don't know how much it is going to help

I have my doubts how frequently I will need plus membership. Then a sale happens that members often save even more that easily covers the cost of the $50 membership and makes it just worth while if you make one or more purchases a year at Best Buy. Example, bought an E-bike in 2025 and that alone gave me a reward and discounted price that saved more than double the membership price.

Besides saving me money it gives me exclusive deals

Feel good knowing I am covered if an issue arrives.