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Customer reviews

Rating 4.2 out of 5 stars with 38791 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 38,791 reviews
  • Rated 5 out of 5 stars

    Love Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has benefited us well, as we had to replace appliances in our kitchen and bringing able to price check is huge! We will be using the plus coverage again in Feb to price check and install a home theater and new kitchen range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and use it all the time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new Membership holder and I couldn’t be happier with all of the benefits that are connected to the account! From all the points to all the savings, this membership has been well worth it. Having the app makes everything much more accessible and it’s very easy to understand as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Worth It – My Best Buy Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joining Best Buy Plus has been an absolutely amazing experience. The exclusive deals and faster shipping are great perks, but the real standout for me was the coverage and support I received during my recent MacBook Pro purchase. Not only did I get a fantastic deal, but the full coverage that came with my membership gave me total peace of mind. Knowing that I was protected from unexpected issues really made the investment worthwhile. The process was smooth, the staff was incredibly helpful, and the customer service made everything effortless. Overall, Best Buy Plus truly exceeded my expectations. Whether you’re a frequent tech shopper or just want the extra protection and benefits, I can’t recommend it enough. This membership definitely pays for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My membership has saved me a lot of money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont normally buy "Memberships" like this but when I bought my laptop last year I added it on and I am glad I did. My laptop went on sale a month later and because of my membership I was able to get refunded the difference! What a win. Just recently, my husband needed a new laptop, so I logged into my BestBuy portal and watched and waited. The perfect laptop showed up, on sale and at my local store. When we went to get the laptop it wasnt out on display so If we had just gone into the store to shop for laptops we would never had seen it. The sales guy found it, we bought it and it was a great laptop with all the bells and whistlers for a lot less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership, good benifits, crazy good discounts, over all 10/10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Our new television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought our television on line and had it delivered and installed. The installation people were on time they explained everything that was being done. They cleaned up after themselves. They were prompt and courteous. They made sure everything was in working order and answered all our questions. Also the online ordering was easy no lines

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus paid off in the end!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Best Buy Plus program and it did not disappoint! Both items went on sale shortly after purchase and my local Best Buy customer service representatives quickly and easily refunded my credit card for the difference! That was amazing and I’m thrilled to have gotten these items at such a great price! Spending the extra $50 fee up front was well worth it for me in the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers an extensive range of products at competitive prices, catering to all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly really good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant on having a subscription, but the value this gives is great for those that frequently BestBuy. Not only was I able to get $300 back for my phone, but receiving randomly $35 of credit in my account is great. Genuinely, I've made back my $50 for the subscription, and only received more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership Ehat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not actually sure what I get from it, I would like someone to tell me before it says his expires, which is today. Please tell me what the perks are.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Train staff for giving proper suggestion.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kindly train your staff while suggesting proper Replacement Trim Kits. Create a basic manual which will ask the customer 1. The size of the cabinet - Width, Height and Depth. 2. Size of any microwave along with Trim kit. The trim kit will be good match or not can be decided based on above to simple dimensions. I wasted 39$ shipping fee and 159$ installation fee. As your installer was not able to do install as I had a bigger space to fill. I have to go for customizations or get custrom trim kits built.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate your review, although it's concerning to hear about these issues you had with the trim kit that you purchased. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    My Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you shop at Best Buy regularly, the My Best Buy Plus™ membership is a fantastic deal that pays for itself quickly. For a reasonable annual fee, you get free 2-day shipping, exclusive discounts, and early access to sales all of which make tech shopping easier and more affordable. One of the biggest perks is the exclusive member pricing on select products. I've already saved hundreds of dollars on items that weren’t even on sale for non-members. The extended return window is another huge benefit, giving you extra time to test out your purchases without feeling rushed. For gamers, home entertainment enthusiasts, and anyone who loves the latest gadgets, this membership is a no-brainer. It bridges the gap between standard retail shopping and a premium experience without breaking the bank. If you shop at Best Buy even a few times a year, My Best Buy Plus™ is absolutely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesnt love an extended warranty. I love best buy and shop for my electronics here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Opportunity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great opportunity to protect my devices and purchases.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the membership allows me to accumulate my points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Already showing value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was offered the membership since I was buying an iPad, the interesting part that was mentioned was that I could price challenge items after purchase. Sure enough when the iPad went on sale I was able to be partially refunded the difference.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BB Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far membership has helped with saving money. Useful info on sales & extended warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving on top of already best prices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I signed up for this membership sooner. I thought it was a lot more expensive. I have already gotten my money back. I get quite a few visitors from foreign countries. Apple products are a lot more expensive where they come from. So they get a chance to shop the already cheapest prices in town and save on top on top of that with my membership. Of course I get the points. It’s a win-win. Thank You!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We bought a membership along with another purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While purchasing a new TV, the sales agent convinced us to also purchase a membership, as it saved us money on the purchase of the TV. We have yet to use the membership for any additional purchases and are uncertain if we will renew. However, if we do need to make a major purchase before the membership expires, we may renew.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn’t use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get any use out of it. But they did send me many offers via email. Just nothing worthwhile for me.

    No, I would not recommend this to a friend