Customer Ratings & Reviews

excellent job very helpful, when i asked some questions i satisfied he explain very will.

Best Buy is my favorite store and has been since I was a child and so once this became an option you better believe I’m signing up. Having two months to return an item is a game changer

Good value, provides free delivery and more return flexibility

Membership is a great value plus Geek Squad is great

This BB plus membership is great. It has lots of Perks and benefits.

I love my membership and thankful that I’m able to return when needed

Saved a lot of money upfront, and the deals keep coming in!

the protection plans alone are worth it. love best buy

Love my new membership! It has already paid for itself in savings and reward certificates.

The service installation and merchandise for all that I could help for

Excellent sound with Bosch speaker like quality, you feel like you are in a theatre. Way good than generation1 with extreme noise cancellation

I am pleased to have been advised of the advantages of purchasing Best Buy Plus

Good members that need 60 day extended returns. Good for free shipping as well.

I recently purchased the Best Buy Plus Membership, when I purchased a 77' LG OLED TV, and overall, the benefits it offers are pretty exciting. The free shipping, exclusive offers, and extended return window make it a great value for my family, as we are frequent Best Buy shoppers. However, I ran into some confusion when a purchase I made dropped in price just 24 hours after I left the store. One of the main benefits of the membership is the 60-day price guarantee. When I called Best Buy support, the representative wasn’t fully familiar with the membership details, which made the experience frustrating and time-consuming. I found myself having to explain the program to them—which really shouldn’t be the case. This experience led me to do some online research, and I ended up finding the same product at a much lower price elsewhere (Labor Day Sale)—ultimately saving over $500 from my original purchase. I tried to discuss the situation with the store manager, who was very polite but unwilling to match the price. I strongly recommend that Best Buy invest in better training for their support team so they can confidently assist members and help them take full advantage of the program’s perks. The membership itself is an excellent idea—it just needs stronger support behind it. This time, Best Buy didn’t get my purchase, but I’ll still consider them for future purchases as their in store staff is second to none.

I live it always new deals and the 60 day return window makes things very NYC

I was hesitant to purchase the membership but I have received store credit for more than the price of the membership. So if you plan on buying items at Best Buy in the future, I recommend the membership.

I am so glad i signed up for this. Not only discounted prices but all kinds of perks come along with it.

Just bought a Ring camera. Was unable to connect myself. Due to my age. The Geek Squad came out and got it done right. Love the camera and Best Buy

Service was good, went out of his way to answer my questions. Looking forward to shop again.

I made a purchase and two weeks later the item went on sale. I was able to recoup $170.00.