Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40733 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 574 Showing 11,461-11,480 of 40,734 reviews
  • Rated 5 out of 5 stars

    We love this membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great benefit. Gave us additional discounts on a new washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefits

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the option of the price match since there are so many places that offer the same item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Menbership love!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this membership. I love yo be able to use and have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth the annual fee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership will pay for itself when I purchase a new TV. It has previously been worth the membership with some expensive purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    At Best Buy Customer service is guaranteed at all

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is a Store I like to shop, you feel most welcome the moment you enter th Store. The Associates a extremely helpful and demonstrate excellent customer service that leaves a lasting impression. The Store is always well organized ,stocked with quality products with reasonable pricing. Best Buy will always be the Store of my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself wirh its perks a few times over

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pays for itself wirh its perks a few times over. ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to switch out for shipping. This merits 5 Stars!!! Great Job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Return Period

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 power outlet converters for a trip to Europe. When I arrived in Europe neither of them worked. By the time we returned home the 14 return period had expired , however, since I have the My Best Buy Membership it automatically extended the return period to 60 days so there was no issue with returning the defective products.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    False advertisement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt wanna buy this. The salesman was said my laptop is usuallly alot cheaper and i might be able to get a price match with this service. The price of the item I bought has only gone up. Supposedly if i cancel within 2 months I get my money back.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello,

      Thank you for the review. We understand your desire to get a price match. We would like to ensure this is looked into further. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money would recommend to all my friends and family

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thank you for the positive recognition, Jerrica! We appreciate and value your business. Additionally, thank you for being a My Best Buy Plus member! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    In membership is definitely worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is definitely worth it. The cost of the membership offset the shipping for the product I ordered. And then future purchases have had free shipping

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership and Great Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has been a great vaule to us. Best Buy has always taken great care of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended for temporary purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended for good deals with purchased items. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because It helps me to buy Mac book for my son because It was hard for me to buy It for $2400 so I want to say thank you my best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is my top priority when it's time to replace Tv or appliances. Price match , Quality product and well known staff is always helpful knowledgeable. Cash back rewards is bonus option for plus membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership Plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold me at more membership benefits and the associate that helped me with the decision was patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the membership because it comes with Great deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Right One!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To the saleslady, Thank you for helping me make a wonderful choice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership not worth purchasing.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this with my iWatch purchase but don’t have a need for it. Regrettably Best Buy doesn’t have the value that it use to have.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Puchased so I would have protection on my new Ipad. Peace of mind knowing I have it if a problem should arise

    I would recommend this to a friend