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Customer reviews

Rating 4.2 out of 5 stars with 40782 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 587 Showing 11,721-11,740 of 40,782 reviews
  • Rated 5 out of 5 stars

    A Great Value for Tech Enthusiasts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a member of the My Best Buy Plus membership for more than a month now, and I've been very happy with it. I'm a tech enthusiast, and I shop at Best Buy frequently. The My Best Buy Plus membership has saved me a lot of money on electronics and appliances, and it's also given me access to exclusive benefits that I wouldn't have otherwise had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the membership saved the day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with the orginal laptop I purchased and without this membership, I wouldn't be able to replace the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Membership provides flexibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Plus Membership is providing more flexibility on returns and price match option. I feel protected even on a bad purchase decision, damaged product and if the product is not found to be worthy enough etc.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hardly used my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t feel like the membership was much value overall. Many of the things I used to buy at Best Buy on a regular basis are no longer offered, or are very limited, like movies and video games. I think I only went in the store 2 or 3 times the whole year, and was disappointed by the stock each time, which also meant that I made very few purchases. It’s hard to recoup your money spent on the membership when the store doesn’t have anything you want to buy. It does seem to help with larger purchases though, and if you’re planning on buying an appliance, it would likely be worthwhile to get the membership and wait for a sale.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Greatest membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the services and the options that are always helping your every need or problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I use my membership quite often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the membership for the discounts on video games/ accessories. I also like having it for geek squad repairs if I ever need any.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy. You’ve saved me so money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I don’t like to have memberships for stores, but Best Buy has never let me down whenever I shop with them. I just thought since I shop with them so much why not get discounts and other rewards with their membership and so far I haven’t been disappointed with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hung a tv in a guest room and this was perfect and easy to hang

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Idea -- How long for this one?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I have only just signed on for this program, I do so with real doubts as to how long this program will last. I have been a faithful customer for over 30 years, but now look elsewhere when I can as have had issues with installation and now lack faith in the company.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Enjoy the extended return times and benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joined up as I planned on making some big purchases and wanted the extended return windows and other benefits.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s helpful to have this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is helpful if you’re moving to new places and need a lot of household electronics. It gives you peace of mind and extra protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for what it is, for a year membership was happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I simply love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the membership to everyone because there are so many advantages with it especially 90 days return policy and Delivery Time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best electronics store membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is literally great. They send you deals a lot and frequently also. When I went to look at my currently laptop on my Best Buy website , I did not have the membership plus at the time. What made me purchase it at Best Buy is that the price was cheaper to buy the membership included with the MacBook than it was to buy the MacBook by itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out really great for me. I would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don’t use enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t use this enough to gain any value.only make purchases occasionally so trying to figure out the value of having it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I can't login to my account

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been able to use my account. I can't log in, it doesn't recognize any of my email addresses. I purchased a dish washer and the person helping me signed me up for the account.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Micahel S. Thank you for taking the time to leave a review. Not being able to log into your account is never ideal, so we understand how frustrating it can be. If you need assistance with your account access, please reach out to our team on social media. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). We look forward to assisting you. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Amazing Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kacie Your whole crew deserves a 5 Stars. When I am at the store your team members constantly strive to give each customer the best service. Its amazing to see that level of commitment to Best Buy mission and values.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value! Excellent Product! Highly Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added the My Best Buy Plus Membership to extend the warranty and return period for the 86” 8K Samsung TV I bought last year. We loved the TV so much neither was needed. But for only $49 a year, it was well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love Our Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it helpful information from the associate about the product.

    I would recommend this to a friend