Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40782 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 594 Showing 11,861-11,880 of 40,782 reviews
  • Rated 4 out of 5 stars

    Thankful for good workers!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service at BB has been pleasant. Although merchandise was damaged, accommodations to replace were satisfactory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Liked better before the annual fee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is good and gives access to special financing for larger items. Was better when there was not an annual fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefit!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a frequent shopper and very happy with all the benefits it brings to me. Different plans, discounts, troubleshooting options, return period etc. You will not regret this option for the price it is offered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Valuable Savings

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership opened up some valuable savings on car radios and installation at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it includes Geek Squad coverage which is a great coverage to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I have only used it once but may be using again.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can have security and that I am able to have large items delivered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is such a plus.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlimited greek squad help, having a peace of mind that all my purchases will have Protection plans! Awesome to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a bad price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this membership for the extended return window and price matching products that I have already bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money if you plan on purchasing a lot of stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How to work the TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV wouldn't turn on called geek squad went through some checks solved it on the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus Membership - Perks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I've only had the "My Best Buy Plus membership" for a short period of time I've already realized savings of $500 with my first purchase... I'm sure I will use some of the other perks as well in the coming months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for itself on the first purchase, you can definitely find good deals having this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love this membership and take advantage of it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership saved me lot of money throughout my best buy purchase. Definitely recommend if you want to save especially as someone who loves to buy tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s actually working out, if you buy anything and it goes on sale , they will send you the difference in price and the membership pricing is always cheaper than retail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the My Best Buy Plus membership has helped me find the things I need for a better price. I have saved more than the cost of the membership so I’d say it’s worth it. If you have a ton of appliances that might be in their last legs, I would recommend signing up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used to be Platinum, Now its Plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy more than one thing a year and this membership will pay for itself. Especially love the extended 60 day return period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This membership is straight bang for your buck!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The values provided via this membership are unparalleled. The money saved along with the perks are tremendous. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal so far. No problems and haven't had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As Advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Plus membership has already paid for itself, and the service I get at Best Buy is always great. I would recommend Plus membership for anyone who makes more than a couple of purchases at Best Buy each year.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure yet.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately I’ve never had to use any of the benefits of this membership, so I’m not sure how to rate. We’ve only had it for about a month.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Our team would be happy to review your My Best Buy Plus membership in depth with you, so you can take advantage of all of the benefits. Benefits such as the special members only sales events, an extended 60-day return period, and reduced cost on thousands of items through your plan. Please feel free to contact us by privately messaging us on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy). BBY-ExBrand_Totaltech